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“Excellent food and lovely setting”
Review of Zinc Port Douglas

Zinc Port Douglas
Ranked #19 of 118 Restaurants in Port Douglas
Certificate of Excellence
Cuisines: Australian
More restaurant details
Restaurant details
Good for: Business meetings, Families with children, Romantic, Local cuisine, Large groups, Special occasions
Dining options: Lunch, Late Night, Dinner, Breakfast, Reservations
Description: Opened in December 2004, Zinc has become a must do for visitors and a favourite venue for locals. Since opening, the restaurant has picked up many awards including restaurant of the year for Far North Queensland. Call in for a coffee, cake, cocktail, snack, light lunch or to use our free wi-fi at any time from 10am daily. Or visit Zinc in the evening to sample the superb dinner menu featuring fresh local seafood and produce; offering something for everyone including many Gluten free and vegetarian options. Kids also dine free at dinner with one free meal from the children’s menu for every main course ordered before 6pm. Looking for a relaxed spot for a drink? Zinc's casual lounge bar features a large range of wines by the glass, over 70 cocktails, over 110 spirits & liqueurs and a selection of cold beers on tap.....perfect for that pre-dinner drink or after-dinner nightcap. Every day from 4-5pm Zinc also offers specially-priced cocktails & beer of the day. Be sure to plan a visit to Zinc during your visit to the Port Douglas.
Auckland Region, New Zealand
Level 6 Contributor
98 reviews
78 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“Excellent food and lovely setting”
Reviewed August 29, 2013

We dined here for dinner and the food was excellent. We both had the duck dish which was very well cooked with compatible accompaniments and well flavoured.
Staff handled a dietary intolerance very well and with considerable care.
The candle-lit, open area of the restaurant provided a lovely atmosphere for the evening.
Just a few first impressions and issues made this a less-than-excellent experience:
Firstly, although we had a reservation, we (and another couple) were left standing at the reception desk for a considerable time, whilst staff passed us all and send nothing. We almost crossed our name out of the booking list to go elsewhere.
Secondly, menus were dirty and marked; quite off-putting and contrary to expectations here.
Thirdly, our mains arrived less than 10 minutes after our pre-dinner drinks and we would not have chosen to have those drinks with our meals. Our wait staff were aware we intended to order more wine, as we had asked to keep the wine list. A little more awareness as to the pacing of the meal would have been appreciated and would have meant more wine ordered.
Lastly, after asking for the bill, our waitress came back and asked if we wanted to order dessert or had we asked for the bill?
A little annoyingly for us and we noted for some other people close by, every staff member prefaced every conversation with "hey, guys" and "you guys" - friendly we know, but a little jarring in this environment. We think the nature of guests (age, female) and that Zinc purports to be an upmarket restaurant should be taken into consideration for greetings to be appropriate to diners' expectations and for service to be considered professional.
We are sure that if these matters are dealt with, all aspects would match the excellent quality of the food, but just a few things let it down on this occasion.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Parnellian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
    Food
    Service
    Value
    Atmosphere
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English first
Paris, France
Level 6 Contributor
155 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 206 helpful votes
“Great food and staff”
Reviewed August 29, 2013

This was probably one of the best meals we had in Australia. Staff was great, kind, fast, helpful. We ordered pasta and beef, both were delicious and served promptly. If we had stayed longer in Port Douglas, we would have come back for sure.

Visited February 2013
Helpful?
Thank Arale N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level 2 Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Excellent”
Reviewed August 29, 2013

Great night out at zinc. Had twice cooked duck leg and tasty mojito. Great atmosphere and lovely staff

Visited August 2013
Helpful?
Thank Donny T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 3 Contributor
13 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Very nice”
Reviewed August 28, 2013

We stayed in Port Douglas for four nights and ate in pubs for two nights and high end restaurants for two nights.

Zinc is definitely worth a visit as the food was great. As other reviewers have mentioned the fish tank in the bathroom is a sight to see, but just adds to make the place very enjoyable and special.

Service and staff was great. Lots of smiles and our water glasses and drinks were never empty.

Making the booking (and I recommend you make one) left me scratching my head. Firstly we had to wait for another staff member to come and do it. Then we could not get the time we wanted by 30 minutes which isnt the end of the world by any means. I'm happy to have another beer at the bar ! But as we were going in a couple walked up and got a table without a booking. Still no drama, but I asked our waitress if they were busy and she said no, its a quiet night ? So thats my biggest complaint !

I would definitely go back again. It was very nice and I loved it.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Michael_Campbelltown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level 5 Contributor
48 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Great Food”
Reviewed August 28, 2013

We always visit Zinc on out trips to Port Douglas as the food is always great. The service can be up and down, it depends on which wait staff you get and the time of year you visit I guess!

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Vectra113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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