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“love this place!”
Review of QT Port Douglas

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QT Port Douglas
Ranked #20 of 43 Hotels in Port Douglas
Zurich, Switzerland
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“love this place!”
Reviewed April 5, 2014

we stayed at QT so many times already i stopped counting it... it's just a great place to spend a weekend and more! i absolutely love the resort with its spacious rooms, quiet environment and privacy. the beds are just too comfy and the breakfast buffet is absolutely amazing. always makes my day! and i also have to mention the great friendly staff and flawless service. i can highly recommend this place for everybody and can't wait to spend some time there again...

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank florencemarion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,182 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (308)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Surrey
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed March 27, 2014

We arrived about 9.00 in the morning in mid-October 2013, having flown in from Hong Kong to Cairns overnight. We were immediately checked in and shown to our room, with no hassle about how early we were.
Room was great, with all the services we expected - large comfortable bed, good quiet A/C, minibar (always overly expensive in hotels though), and great bathroom with large walk-in shower. Hotel resort grounds beautifully lush and well landscaped with many things to do. Bar and restaurants were very relaxed with happy and helpful staff. We absolutely loved it and wished we had stayed longer. Port Douglas is a great place and thoroughly recommended. We'll be back for sure.

Room Tip: Ask for a higher floor room facing away from the car park(s) - just for the visual appeal of avoidin...
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  • Stayed October 2013, traveled as a couple
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    • Cleanliness
    • Service
Helpful?
1 Thank SurreyMezzer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mermaid Beach, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 26, 2014

Our company recently had a 2 day conference at QT hotel Port Douglas. Highly recommended for conference facilities while offering a great environment to relax and destress. Mostly of all the great service the staff provide adds to the experience - friendly and relaxed and still maintaining a high standard, which is what you want from a tropical Nth Qld hotel.
Lovely pool, funky decor, and great food - suit both business travellers and families alike.
Thanks QT

  • Stayed March 2014, traveled on business
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank Perry_255
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed March 10, 2014

I am, or should I say, we are in love with this place. We stayed for two nights during our recent trip and spent another two nights in Cairns. All I can say is I wish we could've spent all of our trip here instead. The staff are so friendly and accommodating even though we've got one of the craziest kid on the planet. Despite his non-stop running and grabbing everything he can lay his hands on, the staff gave him toys and even played with him.

I had a Local Experience with my GHA club membership so I redeemed it here for a Mixology Masterclass. The bartender Dave was one of the friendliest bartenders I've ever met. He felt more like a friend rather than someone I've only met for the first time. I had so much fun behind the bar mixing drinks, I felt like I actually work here. The Reservation Manager Mitchell made the effort to speak to me over the phone before our trip to arrange for this Masterclass and also made sure that a cot was available for the little one to sleep in. He even arranged for a little toy to keep the kid entertained upon our arrival.

I seriously used to think that reviews like this are fake, but I really couldn't fault this place at all. The décor is simply stunning and I LOVED the staff uniform! From now on I will find any excuse I can to get away from work so that I can visit this place again in the near future. :)

Room Tip: Rooms are quite generous in size. Stove, microwave and a selection of pots and pans are provided so...
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  • Stayed March 2014, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank jerrizhao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 8, 2014

The best way to describe the QT is it's half way there. There are inklings of a great resort, but it's still missing so much for a 5 star hotel. In reality it's a 3-4 star which if you're not paying top dollar isn't that bad.

For an apparently "2 year old" resort - which is believe is just when QT took over from Rydges, it's extremely run down everywhere you look past the lobby. The room we stayed in had stains, markings and scuff marks everywhere encased in a very drib-drab decor from 1991 - it was a bit of a time warp for sure. The pool was shallow (under a metre) which personally was a little disappointing however the lobby/bar area was by far the star of resort, being the only really modern area.

A fresh coat of paint, some attention to cleanliness and a little more "5 star" service (such as taking luggage to rooms) would go a long way in getting the QT over the line.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank BearAndWoods
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sasrowlandsQT, Director of Social Media at QT Port Douglas, responded to this review, August 11, 2014
Dear past QT Port Douglas guest,

We appreciate your feedback and will take time to run through it with our team.

With warmest regards,

Sas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairns
Level Contributor
70 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed March 7, 2014

This was my second stay at QT and we stayed with another couple in 2 separate rooms. The room was clean and the quirky decor made you feel like you were on holidays. We ate at the restaurant for dinner and were highly impressed with the choices on the menu. The staff were mostly friendly and helpful.
While the pool was large we found it very crowded and noisy with lots of families and children. Mosquitos were a problem while walking around the resort and we did get attacked by them, some insect repellent placed in rooms would be a helpful touch. We enjoyed sitting around in the evening at the bar enjoying the bar area which overlooks the pool. I would recommend eating at the resort instead of going into town. It was a high quality meal and staying in the resort for the whole time meant we really got to relax.

Room Tip: Most rooms have beautiful tropical garden views.
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  • Stayed February 2014, traveled as a couple
    • Value
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Helpful?
3 Thank LissaCairns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio, United States
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 7, 2014

This hotel is in the fun beach town of Port Douglas. The rooms are a little small but colorful and comfortable. Nice pool, large and well landscaped. The restaurant was the surprise. Talented, ready to please chefs. Some of the best food we had on our 28 day trip

  • Stayed January 2014, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dawn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about QT Port Douglas

Property: QT Port Douglas
Address: 87-109 Port Douglas Rd, Port Douglas, Queensland 4877, Australia (Formerly Rydges)
Location: Australia > Queensland > Port Douglas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Port Douglas
#5 Spa Hotel in Port Douglas
#7 On the Beach Hotel in Port Douglas
#10 Top resorts Hotel in Port Douglas
#16 Luxury Hotel in Port Douglas
#22 Family Hotel in Port Douglas
#24 Romantic Hotel in Port Douglas
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — QT Port Douglas 4.5*
Number of rooms: 170
Official Description (provided by the hotel):
The next instalment in the QT Resorts series, QT Port Douglas, will be ready to bed on May the 12th, 2012.QT Resorts were launched by QT Port Douglas' gorgeous sister resort, QT Gold Coast, and this second coastal paradise will also include signature concepts such as the Bazaar Marketplace dining option that has quickly become the number one rated culinary experience on the Gold Coast. All guest rooms have been given a facelift with new QT beds, 42" flat screen TVs, and hand-sourced stylish fabrics and finishes. You will see in this resort the thread of designer decor that lifts QT Resorts to a new level of sophistication. The addition of 100 sun loungers by the pool can also be seen, forming the perfect vantage point from which to sip the day away. QT Port Douglas has a new open bar area, Estilo, which will be the place where you whet your lips before you dine in Bazaar, and to keep you swimwear ready, we also have begun an update on our gym and leisure offerings. From June until September, you can take in the balmy nights in front of a custom cinematic experience, Moonlight Cinema, designed especially for our guests. This sun kissed resort is a must for a lover of designer hotels and resorts. ... more   less 
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Also Known As:
Rydges Sabaya Resort Port Douglas Hotel Port Douglas

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