We have stayed at this hotel about a year ago and loved it.
We are very disappointed this time.
The first time was great but it seems the quality of service and attention to detail has changed a lot.
We were promised a "dream bed", however this was not what we received (having slept in dream beds many time, we feel confident in saying this).
The buffet breakfast was not nearly to the standard we have come to expect from QT, which is very disappointing.
We had to call reception twice on the friday night and request that the music be turned down at the bar, as we had a 1 year old sleeping and it was waking her.
When checking out, the staff did not even enquire as to our stay. It didn't seem like it mattered to them.
It didn't seem worthwhile to complain at the time, as most staff there seemed not interested in talking to you anyhow.
Overall, very disappointing guys, and as we are Cairns locals this review should be taken very seriously.
We now travel to Port Douglas often and QT was definitely our place of choice prior to this stay. Not anymore.
- Official Description (provided by the hotel):
- The next instalment in the QT Resorts series, QT Port Douglas, will be ready to bed on May the 12th, 2012.QT Resorts were launched by QT Port Douglas' gorgeous sister resort, QT Gold Coast, and this second coastal paradise will also include signature concepts such as the Bazaar Marketplace dining option that has quickly become the number one rated culinary experience on the Gold Coast. All guest rooms have been given a facelift with new QT beds, 42" flat screen TVs, and hand-sourced stylish fabrics and finishes. You will see in this resort the thread of designer decor that lifts QT Resorts to a new level of sophistication. The addition of 100 sun loungers by the pool can also be seen, forming the perfect vantage point from which to sip the day away. QT Port Douglas has a new open bar area, Estilo, which will be the place where you whet your lips before you dine in Bazaar, and to keep you swimwear ready, we also have begun an update on our gym and leisure offerings. From June until September, you can take in the balmy nights in front of a custom cinematic experience, Moonlight Cinema, designed especially for our guests. This sun kissed resort is a must for a lover of designer hotels and resorts. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Ctrip TA, Hotels.com, Booking.com, Orbitz, Agoda, Cheap Tickets, Travelocity, TripOnline SA, Hotwire, Cancelon, getaroom.com, HotelQuickly and Evoline ltd so you can book your QT Port Douglas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Rydges Sabaya Resort Port Douglas Hotel Port Douglas