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“Highly Recommended”
Review of QT Port Douglas

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QT Port Douglas
Ranked #21 of 42 Hotels in Port Douglas
Reviewed February 17, 2013

The best feature and my all time favorite is the large well designed main relaxation pool, plunge spa and swim up pool bar. Lots of pool seating available. You can relax, munch and drink by the pool.
The 1 bedroom apartment room and furnishings were all very new, modern, spacious and clean.
The garden view room and surrounds were very quiet and peaceful.
The bed and pillows were very comfortable. So quiet, slept through without using any earplugs.
Very family friendly - plenty of room for cots and for kids to run around.
I ordered both room and pool service and the food was very delicious and yummy.
Hotel provides free bike rental. There is also a large quiet lap pool and small gym next to tennis courts and a snooker table.
Staff were mostly very helpful, personable and friendly...though it does depends on who you got and what time of day.
Location is out of town but local shuttle buses come right up to the lobby.
$5 for 1 way. Get a multi-day pass, it will work out cheaper. I went with Sun Palm bus company which had great service. 5 mins drive by car.
In town, there's a large Coles, Target and juice bar front of Target which had a very refreshing Lemon Twist mix.
No major bad points worth mentioning. Just a note that King size consists of 2 twins.
Overall, it was an excellent 6 nights experience. I would recommend it and would stay there again.

Room Tip: If you want to be close to the action/music, then choose poolside room. If you want peace and quiet...
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  • Stayed: January 2013, traveled solo
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2  Thank maxzoomx3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sasrowlandsQT, Director of Social Media at QT Port Douglas, responded to this reviewResponded March 16, 2013

Hi maxzoomx3,

How amazing is the pool? It is such a gorgeous lagoon and with so many spots to duck away into and have a proper quiet cool down.

It is so great that you got to have a wonderful 6 night stay with us. What an awesome break! I hope that you get to visit us again soon.

Sas
QT

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1,173 - 1,179 of 1,317 reviews

Reviewed February 14, 2013

Have just spent four nights at QT Port Douglas. The place is only recently renovated and this was done brilliantly. The decor of main areas and individual rooms is modern and bright. The gardens, lots of Lilly pads and tropical plants, look great and are well maintained. We had a garden room which was close to main pool area and very pleasant. The staff are very friendly and helpful. The restaurant is pretty good and also the food from the more casual bar area was surprising as well. All in all it was a very relaxing break. Being able to hop on a bike and ride into Port Douglas was fun as well. The gym area and bigger pool for people wanting to exercise were good. My only criticism would be that if you wanted to use Wifi you actually had to pay a fairly hefty price per min. After travelling a lot overseas and having free access in most places we stay, I think it is a bit of a take.

Room Tip: Had a garden room to begin with but the Mosquitos were really bad so asked to be moved closer to the...
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  • Stayed: February 2013, traveled as a couple
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Thank NewcastleChrisr42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sasrowlandsQT, Director of Social Media at QT Port Douglas, responded to this reviewResponded March 16, 2013

Hi NewcastleChris42,

Thanks for a lovely great review and in particular for the shout outs for the dining options and the decor. We are so happy that our guests are really enjoying the renovations. It was a big task but it is always worth it in the end.

We are working on the wifi. We currently are locked into a longstanding agreement that comes with the property and are looking for new solutions. It is certainly not something that is of a real financial benefit to the hotel. Hopefully this is something we can solve soon.

Please come back again soonest.

Sas
QT

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Reviewed February 13, 2013

I stayed at the Resort 8 years ago and wanted to stay again under the QT banner. What a transformation as it is now simply the BEST. The staff are awesome, nothing was too much trouble for them, and they attended my every request with a smile. The one bedroom apartment was excellent, the bed was very comfortable, home away from home. The bathroom could do with exhaust ventilation but that is really no big deal...the air conditioners did their job. Bazaar buffet is excellent, a credit to the chef and the restaurant manager made sure I, along with the other guests were looked after. Estilo is smart casual for a cool drink with friendly bar staff. I wouldn't stay anywhere else and i won't wait another 8 years to holiday at QT Resort. Highly recommended. 5 star for sure.

Room Tip: The garden view suites are the pick, very quiet. No A/C noise.
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  • Stayed: February 2013, traveled solo
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1  Thank Phil H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sasrowlandsQT, Director of Social Media at QT Port Douglas, responded to this reviewResponded March 16, 2013

Hi Phil H,

Awesome review! How fantastic that you came back again 8 year later and got to see the ful. transformation. How awesome is QT!?

Hearing you on the ventilation. I have no idea how we can fix that but I am sure that the maintenance guys will be able to tell us!

Thanks so much for the shout out to Bazaar. Trent, our Head Chef, is a marvel and he really directs a wonderful staff and gives a fantastic dining option for our guests and the Port Douglas locals who check us out.

We hope to see you again soon.

Sas
QT

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Reviewed February 10, 2013

When we arrived at QT, we were very kindly greeted and checking in was a breeze. Upon arriving in our room, we discovered quite a few ants by the entrance and bathroom door. We then called the front desk and they came and sprayed and vacuumed our entire room as well as provided us with a bottle of champaigne for any inconvenience. Sarah at the front desk was particularly helpful in helping us to book tours and with anything else we needed. The restaurant, the Bazaar was TO DIE FOR! They prepared a tasting plate for myself and my friend that is a vegetarian as well as cooked her a stir fry. The spread they put out of cheese, salads, vegetables, dumplings, seafood, make-to-order steak and seafood is totally worth a try. I was very pleased with our stay but wish there was not ants (QT not at fault).

Room Tip: Definitely go for the king bed and not the twin beds...they are quite small and a person over 5'...
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  • Stayed: February 2013, traveled with friends
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Thank Anoah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sasrowlandsQT, Director of Social Media at QT Port Douglas, responded to this reviewResponded March 16, 2013

Hi Anoah,

Thanks for a gorgeous shout out to our wonderful staff. We see every day that they are exceptional but it is another thing to get such spectacular reviews from guests.

So sorry about the ants. They just march on by regardless of what we do unfortunately! It really is just life in the tropics.

Thank you also for the lovely review of Bazaar. The team are doing such a great job!

We hope to see you again soon.

Sas
QT

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Reviewed February 3, 2013

Loved the location. Staff very attentive went outof there way to help weather it was the reception staff or restaurant they were the best. Well done guys keep up the good work.. The only disappointment we had is the bathroom no ventilation and it gets stuffy and steamed up easy and the other is the bed it was two beds joined to make one and they would have to be the most uncomfortable bed ever there was no support it was extremely soft and the springs squeaked when you turned unfortunately waking up with painful joints every morning. The pool was awesome the big cushion beds the had really need a clean they were really dirty. They were the only bad points otherwise the place rocks the restaurant was awesome the food awesome they have a great chef.. Please look at your beds as we would definitely stay again if they change them..

  • Stayed: January 2013
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Thank Rossco48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sasrowlandsQT, Director of Social Media at QT Port Douglas, responded to this reviewResponded March 16, 2013

Hi Rossco48,

Shivers. Another ventilation review. I am wondering if this is a TNQ issue rather than a QT issue. I am going to check this out!

Thank you for the beautiful review on the staff and our Bazaar Marketplace. We are working very hard to present a fantastic offering to our guests and it is wonderful to know that we are hitting the spot.

We hope you come back soon.

Sas
QT

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Reviewed January 29, 2013

We had a fantastic five night stay here. The pool area is amazing and the food at the main restaurant is delicious.
The staff absolutely fall over themselves to make you feel welcome and are so helpful. We would absolutely recommend the QT to friends and family.
The free bike hire is great for getting into the town and there's a regular shuttle bus if you stay out late.
The only tiny thing that stopped us from giving the QT 5 out of 5 was that the room felt quite small and we had a really loud air conditioning unit that we couldn't keep on at night if we wanted to sleep. But earplugs soon sorted that and we were quite happy.

  • Stayed: December 2012, traveled as a couple
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1  Thank GSL26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sasrowlandsQT, Director of Social Media at QT Port Douglas, responded to this reviewResponded March 16, 2013

Hi GSL26,

Fantastic! Another wonderful review! we are really doing well on here. The staff are really getting some fantastic shout outs. The are the dream team!

I am so sorry that the air conditioner kept you awake. That simply will not do! We will check it out and hopefully your next stay will be a five out of five.

Sas
QT

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Reviewed January 23, 2013

We have just come back form 5 days in Port Douglas. From checkin to checkout, this place continued to make me smile. What an awesome place to stay...and I wouldnt consider myself easily pleased. The rooms were nice, matched the pictures on the website well. The only improvements I would offer could be the cleanliness of the decorative cushions, they had a few marks, really should be changed everytime. We had some ants in our room also. But that is to be expected in the middle of wet season. They had fly spray sent straight up when I called reception.
The restaurant Bazaar was an absolute delight. A buffet style however you can also order steak...or basically anything.. cooked to your liking. It was awesome. The cocktails were fantastic, both in the Estillo bar and the gorgeous swim up bar. I must say the highlight of the place were the staff. Nothing was too much trouble and were very attentive. By far the best customer service I have experienced in a very long time. The young man who works morning in the Estillo bar was fantastic. They have done exceptionally well with their selection and training of staff. I dont think anyone would be disappointed staying here. Simply fantastic.

Room Tip: We stayed in a garden view room. Great size, not too small. Not so far from the pool but still quiet...
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  • Stayed: January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank Teisha01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sasrowlandsQT, Director of Social Media at QT Port Douglas, responded to this reviewResponded March 16, 2013

Hi Teisha01,

Another wonderful review from our gorgeous guests. What an absolutely fantastic time we are having on TripAdvisor. You can really tell when a hotel is kicking goals when every review has such wonderful notes about the staff!

We would love to take care of you next time you are in Port Douglas, and we will definitely check out the pillows. That must be sorted.

Sas
QT

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Additional Information about QT Port Douglas

Address: 87-109 Port Douglas Rd, Port Douglas, Queensland 4877, Australia (Formerly Rydges)
Location: Australia > Queensland > Port Douglas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Port Douglas
#6 Spa Hotel in Port Douglas
#8 On the Beach Hotel in Port Douglas
#10 Top resorts Hotel in Port Douglas
#16 Family Hotel in Port Douglas
#16 Luxury Hotel in Port Douglas
#24 Romantic Hotel in Port Douglas
Price Range: $127 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — QT Port Douglas 4.5*
Number of rooms: 170
Official Description (provided by the hotel):
The next instalment in the QT Resorts series, QT Port Douglas, will be ready to bed on May the 12th, 2012.QT Resorts were launched by QT Port Douglas' gorgeous sister resort, QT Gold Coast, and this second coastal paradise will also include signature concepts such as the Bazaar Marketplace dining option that has quickly become the number one rated culinary experience on the Gold Coast. All guest rooms have been given a facelift with new QT beds, 42" flat screen TVs, and hand-sourced stylish fabrics and finishes. You will see in this resort the thread of designer decor that lifts QT Resorts to a new level of sophistication. The addition of 100 sun loungers by the pool can also be seen, forming the perfect vantage point from which to sip the day away. QT Port Douglas has a new open bar area, Estilo, which will be the place where you whet your lips before you dine in Bazaar, and to keep you swimwear ready, we also have begun an update on our gym and leisure offerings. From June until September, you can take in the balmy nights in front of a custom cinematic experience, Moonlight Cinema, designed especially for our guests. This sun kissed resort is a must for a lover of designer hotels and resorts. ... more   less 
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Also Known As:
Rydges Sabaya Resort Port Douglas Hotel Port Douglas

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