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“Lovely holiday” 4 of 5 bubbles
Review of Pool Resort Port Douglas

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Pool Resort Port Douglas
Ranked #24 of 44 Hotels in Port Douglas
Certificate of Excellence
australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Lovely holiday”
4 of 5 bubbles Reviewed December 3, 2012

Myself my husband & our 5yr old had a wonderful week at the pool apartments we stayed in a 2 bed room 43.we really did not want to come home!.
The apartment itself was "very" spacious, ours more so I think as we had an "out door area" between the two bedrooms that was totally pointless...and my gripe about this was...it didn't lock!!! And as we used this 2nd room for our son to sleep in it was "very light". Also because of this spare space we had a big top window in our bathroom that was clear glass and was covered with a sheet(if the sheet was not there people upstairs could watch you bathe :-/), a beautiful bathroom was spoilt by this.
Air conditioning in the bedrooms worked very well but once the afternoon sun hit the lounge air conditioning unit struggled, outside umbrellas would have helped with this.
So to outside, the pool was amazing and most of the time the water was sooooo warm even hot!!
Where our room was situated (room 43) on our back pool patio we had a corner 2 sides of glass whilst when clean it looked pretty we had "no privacy" what so ever! From swimmers in the pool to the right & the one of the main entrances to the pool was opposite us, again everyone who entered the pool looked right in our room. And people even congregated there to drink and so on.

Cleanliness could have been a little better, the floors threw out looked dirty although they were not as I cleaned them myself!, I pushed 2 beds together for my son and under the bed I moved it was very dirty! But easily cleaned.
Overall, it is a "better than" budget accomodation....some people who stayed there said they paid less than $100 a night, trust me we paid a lot more!! It was value for money for them...for us "not so sure"
Would I return...most defiantly!! recommend to friends & family....some of them ;-). If we were to return I would look out for a deal.

Stayed November 2012, traveled with family
Helpful?
3 Thank jackie-fuller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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273 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Melbourne, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed November 16, 2012

We recently stayed at the Pool Resort for 11 nights. I was concerned as we had booked online. Seriously not disappointed. We had No 7 which was a 3 bedroom appartment with a private plunge pool. Our views were the mountains and natural bushland. The birdlife in the mornings and early evenings was mesmerising. All the rooms were air conditioned and it was spotless. Once inside our apartment we had total privacy and peace.
We were greeted with friendly staff every time at the reception. You can rely on their recommendations and when we booked certain activities through the desk we were pleasantly surprised with discounts off the going rates.
Friends joined us on day 6 and there was plenty of room for everybody. The kitchen is well equipped.
We cannot wait to return and continue the many adventures yet to be had in and around Port Douglas.
Thank you Pool Resort

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Felicity M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed November 12, 2012

We stayed at the pool resort for five nights and upon arrival the staff member at the counter was extremely helpful and very friendly, great first impressions! We have a seven month old baby so the swim-up apartment was perfect for us, we could go for a swim and our baby could sleep/play and we could keep an eye on her, just what we needed! The apartment itself was a decent size and it had most the things you'd need for self catering, the furnishings were of a good standard as well!

There were however a few minor areas of detail that if they were fixed would make the pool resort one of the best resorts we've stayed at!

The first moan is the general cleanliness of our apartment, the floors were dirty, there was dust all over the place, the bathroom looked like it needed a good scrub with some bleach and the outside area was full of dried up bird poo, not nice!

The second gripe was the lack of certain things in the apartment, such as decent sized frying pan (we had to buy one as the one provided could just about fit a fried egg in it). There was no hair dryer, no tumble dryer and a clothes rack that would only hold four towels so we couldn't get everything dry! A much larger clothes rack would of been perfect and the mop was in desperate need of a new sponge!

Our final issue was the privacy, there wasn't any from the neighboring apartments. The slatted wood fencing would be much better being a closed off fence, it feels like everyone can see what everyone's doing and saying.

This isn't a bad review about the resort, we had a fantastic time and we would definitely go back as we'll as recommend it to friends and readers of this review. If the owners do read this then it's just a few things that we think would make it that little bit better!

Stayed November 2012, traveled with family
Helpful?
5 Thank Emma G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed November 7, 2012

This is a beautiful resort! I was shocked with some of the reviews saying that the pool was the only highlight. The apartments are beautiful and modern and the furniture does not look cheap at all. In fact I was highly impressed with it, some extra touches were the pebble rock water feature underneath the floating staircase and the amazing master bedroom & bathroom. The concept of a swim out pool is very clever and lying by the pool on the jetty deck leading from the room is so nice. I didn't find it to be particularly noisy as people were mostly lounging by the pool.
Overall a very minimalistic and luxurious resort

Room Tip: Definitely try to get a swim up but all rooms looked nice
See more room tips
  • Stayed January 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank luxurytravel105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Victoria, Australia
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 7, 2012

Couldn't have asked for more from the Pool Resort. Friendly, helpful staff, amazing pool and our 3 bedroom apartment was spacious, modern and well equipped. A bit out of town, but if you've hired a car this will pose no problems. Stayed with a group of friends but would definitely bring the family.

Room Tip: Had the Uber plunge pool but didn't use it - used the pool instead. Would book a swim-up room ne...
See more room tips
  • Stayed November 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nikki H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed October 26, 2012

The 185m pool is fantastic, and really the main reason for visiting. We were quite disapointed with the size of the apartment, the living space is very limited, although we spent most of the time on the deck. Limited kitchen space also. Quite far from the township of Port Douglas, but we knew the area well so were expecting this. Just a 10 min walk to the beach. Service was average. Close to several golf courses.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank ChristchurchTiadog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
125 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed October 23, 2012 via mobile

Having checked into our room I was absolutely pleased that we were offered an upgrade. The service staff are amazing and the resort beautiful. Great pool and very nice apartment. Will enjoy the next two days. Also great prices on the rooms in comparison to others in Port Douglas. Thank you to management. Grace

  • Stayed October 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank grace_villani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pool Resort Port Douglas

Property: Pool Resort Port Douglas
Address: 19 - 37 St Crispins Ave, Port Douglas, Queensland 4877, Australia
Location: Australia > Queensland > Port Douglas
Amenities:
Free Parking Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotel in Port Douglas
#19 Luxury Hotel in Port Douglas
#22 Romantic Hotel in Port Douglas
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Pool Resort Port Douglas 4.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Pool Resort Port Douglas Hotel Port Douglas
Pool Hotel Port Douglas
Pool Port Douglas

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