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“Fabulous service from the owner!!”

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Port Douglas Apartments
Certificate of Excellence
Level 2 Contributor
7 reviews
3 hotel reviews
“Fabulous service from the owner!!”
Reviewed January 16, 2014

Highly recommends families, couples or travel alone. Heaps help through emails from the owner before arrival. Smiley and caring faces always show from the owner. Large and clean room with private balcony.Higher marks than I expected after arrival. Tourists information around the receptionist.

  • Stayed January 2014
    • Value
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    • Rooms
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    • Service
Helpful?
Thank Jo2828
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PortDouglasDavid, Owner at Port Douglas Apartments, responded to this review, January 17, 2014
Many thanks for your fantastic review. We are able to give a wealth of information when our guests, like yourselves, come to us directly for information. It makes for a stress free holiday, and we hope that the rest of your holiday travels and destinations met with your expectations.
Karenne and David
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140 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • German first
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  • Any
English first
Brisbane, Australia
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 12, 2014

I booked a bunch of us to stay at this property in October for a wedding. As the maid of honor, I was in charge of making sure all the wedding guests had accommodation.
I could barely fault this property. The owners/managers were fantastic. They had outstanding service, were incredibly friendly, and truly made our stay enjoyable.

If I absolutely had to fault the property... it would only be that there was not enough toilet paper and dish washing liquid.. but other then that, it was clean, comfortable, well maintained, and in an amazing location. Plus.. you always remember really friendly service because it is so rare nowadays, so kudos to the owner/managers of this property (David and Karenne) for being so accommodating and friendly. Can say without a doubt, my next trip to Port Douglas I will be staying here again!

  • Stayed October 2013, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank Rene21818
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PortDouglasDavid, Owner at Port Douglas Apartments, responded to this review, January 17, 2014
Thank you for the lovely review. We are more than happy to help our guests enjoy their stay in Port Douglas whether it is for a wedding or just for some rest and relaxation. We look forward to seeing you again in the future.
Karenne and Dave
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Cairns
Level 4 Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 4, 2013

We couldn't have been happier, the apartments are located in the perfect position for Port Douglas - on the corner of Macrossan & Davidson Streets. They are well designed featuring a private, tropical patio & an open plan interior, all very homely & comfortable. The hosts were very friendly & made us feel extremely welcome upon check in & leaving. We wouldn't hesitate to return, this is now our preferred place to stay for a short visit.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ggirl74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PortDouglasDavid, Owner at Port Douglas Apartments, responded to this review, November 6, 2013
Thank you for your lovely review, it is fantastic to hear that we could offer you just what you needed with your accommodation and location, we are more than pleased that your stay with us was an excellent one, and we look forward to seeing you again on your next visit.

Karenne & Dave
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Mackay, Queensland, Australia
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 15, 2013

Enjoyed our stay here while in port Douglas for our wedding. Room was clean and bed very comfortable. Underground parking was convenient and location put us in easy access to where we needed to go.

The only problem we encountered was the lack of toilet paper, if someone's booked in for three days one roll probably isn't enough :(

Room Tip: Upstairs keeps you away from footpath traffic
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
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    • Service
Helpful?
Thank Neil W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PortDouglasDavid, Owner at Port Douglas Apartments, responded to this review, October 20, 2013
Thank you for your review and we are glad our accommodation suited your needs for your wedding. Sorry about the toilet paper this was an over sight by myself there should have been two rolls, which is part of the welcome pack.
Regards David.
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Brighton, Australia
Level 4 Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 12, 2013

We spent 5 nights here last week & desperately didn't want to leave (despite the weather having been a little bit temperamental during our stay). These are apartments are fresh, modern with everything that you could possibly need although walking up & down to the 2nd floor certainly gave me a workout. If you don't like stairs request ground or at most 1st floor. We didn't spend a huge amount of our day in the apartment cos we were out & about sightseeing everyday. Didn't really notice the noise as others have mentioned either. We had a car for the first 2 days due to driving up from Airlie Beach but one doesn't need a car to get around from these apartments cos it's walking distance to everything. Four mile beach is 100m down the road & we loved walking along it around 5pm every night even though it was blowing a gale....the water was warm!!! Next time we'd come back just to relax & chill out. Thanks to Karenne & Dave, hosts extrordinaire (ex Melburnians of course) for an awesome stay in paradise. Luc & Heather

Room Tip: If you don't like or do stairs request ground floor.
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank HeatherNMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PortDouglasDavid, Owner at Port Douglas Apartments, responded to this review, September 16, 2013
Hi Luc & Heather
Thank you for your wonderful review Karenne and I would love to have you guys back, as for hosts
extraordinaire thanks we appreciated it, as we try to do our best with all our guests.
Regards David.
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Sydney, Australia
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 3, 2013

Loved our 4 day getaway from Sydney. It was a touch windy, but still nice and sunny. Dave & Karenne were great hosts, very helpful and didn’t mind a chat.

Our apartment (103 on ground floor) was great. Nice décor and furnishings. I prefer to have a self-contained apartment and this had all you need to whip up a meal. The bed and bathroom were ok. A nice veranda with a sun lounge outside to enjoy watching the world pass by. On the other side was a communal BBQ and big day bed / lounge which I loved laying back reading a book with a beer.

Pool was nice and clean, although I never managed to work out how to turn the spa on.

A good location for us as it was walking distance to everything pretty much, but not in the middle of the main street. Despite other reviewers comments on noise, I never noticed it at all.
I enjoyed the couples only factor. Hard to find fault and I would definitely stay here again (sooner rather than later I hope).

Room Tip: I liked being on the ground floor !
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  • Stayed August 2013, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank Michael_Campbelltown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PortDouglasDavid, Owner at Port Douglas Apartments, responded to this review, September 9, 2013
Hi Micheal
Thanks for your great review, one of the bonuses with our job is meeting and chatting with interesting people, it was our pleasure to have you stay at our apartments.
A short, sharp press of the button was all that was needed to get the spa bubbling away :) and thanks for leaving the room so clean - you guys are welcome back any time, Karenne and I really appreciated it.
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Wales
Level 4 Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed August 28, 2013

Relocted here following a rapid exit from poor accommodation a few metres further down the street. An excellent choice. Very helpful hosts and a perfect location for the beach and the shops/bars. Clean, modern and very well equipped. Would return in a flash.

Room Tip: All seemed ok.
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ROBERTBARGOED
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PortDouglasDavid, Owner at Port Douglas Apartments, responded to this review, September 1, 2013
Hi Robert
Thanks for your review.
Hope you have your tickets booked for 2017 in New Zealand go Wallabies.
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Additional Information about Port Douglas Apartments

Property: Port Douglas Apartments
Address: 63 Macrossan St, Port Douglas, Queensland 4877, Australia
Phone Number:
Location: Australia > Queensland > Port Douglas
Amenities:
Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #16 of 55 Specialty Lodging in Port Douglas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Port Douglas Apartments 4*
Number of rooms: 14
Official Description (provided by the hotel):
Located on the quite end of Macrossan st with only 100m to 4 mile beach and 50m to some of Port's best shopping and restaurants, there should be no need to hire a car.Our rooms are modern with a full size kitchen, separate bedroom and ensuite style bathroom, each apartment has it's own private balcony or patio with garden or Macrossan street views. ... more   less 
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Also Known As:
Latitude 16 Port Douglas Apartments Hotel Port Douglas

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