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Pullman Port Douglas Sea Temple Resort & Spa
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Reviews (1,846)
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1,670 - 1,675 of 1,848 reviews
Reviewed May 19, 2010

We recently stayed in Sea Temple at port douglas and enjoyed our stay. The resort is massive, but great. A little out of the way, but a lot quieter therefore and the lagoon that wraps around is awesome. Perfect service, staff were great. The room we stayed in (deluxe studio hotel room) was nice enough, had a massive spa but the rest of the room seemed a bit tired and smelled of damp. The bed was uncomfortable and the room had a pretty old chunky tv setup. We we could straight out of the room into the pool though, which was great.

  • Stayed: May 2010, traveled as a couple
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Thank aignome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 14, 2010

Iv'e heard a lot about the Sea Temple, been wanting to stay there for a long time. Not saying it was unpleasant but not what I expected.

Positives:
- Great central pool and landscaping
- Nice architecture
- Great friendly and experienced staff (although some things did go wrong they were very helpful to fix it straight away).
- Good kitchen and laundry facilities in the apartments.
- Dishes and cooking utensils were very clean and housekeeping always cleaned the dishes which was great.
- William at the pool bar was great. Very professional and attentive.

Negatives
- When we first walked into our room after we checked in the room smelt like mothballs. Not a nice first impression.
- I thought the rooms were not very well finished for the prices they charge. We stayed in a 2 bed/2bath apartment with a private pool. There are cheap fittings in the apartments. In particular the roller blinds and pictures on the wall. The furniture also looks cheap and is not very comfortable.
- Long walk to the room from the pool and lobby.
- There is not enough light outside. There is a BBQ pavilion in this particular apartment and when you cook at night you can hardly see what your cooking and you definitely can't eat on the table outside as there is no light. Would have been beautiful to have some nice light within the landscaped spaces.
- The air conditioning in our room was noisy. We got moved to another apartment after three attempts to fix it. Staff were very good though to help us out including maintenance and front desk.
- The music at the pool bar is the same every three hours and it is not very good. Put on some Buddha bar or Cafe Del Mar! For those people that like sitting by the pool for more than three hours, bring your IPod!
- Our room service got mucked up the first night we were there. After waiting an hour and a half we inquired with room service to see how our order was going. We were informed it got delivered to the room next door. We went to bed hungry that night!
- We found a cockroach living in the vent in the kitchen.
- Toiletries are cheap, something you would get from a Mecure hotel.
- TV in the master bedroom looks like an afterthought.
- Surcharges on credit cards. What a joke for a 5 star resort!
- Bed's are cheap, comfortable but not good for a 5 star hotel. The linen also wasn't very good.
- Old TV's in the room. Most hotels these days have a flat screen.
- Should have an IPod dock in the room rather than an old 90's stereo.
- Decorative pillows in the room looked dirty and cheap.

Although there were quite a few negatives we did have an enjoyable stay at Sea Temple Port Douglas.

  • Stayed: May 2010, traveled with friends
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Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 12, 2010

My new husband and I stayed here for a week of our honeymoon in February. Because we were on honeymoon, they gave us one of the few studio apartments opening out onto the main pool. There was a bottle of champagne and a card waiting for us. A nice touch I thought. The apartment was a good size and spotlessly clean. The breakfast was delicious with a huge variety of food on offer. The staff were exceptional. Extremely obliging and very helpful. They advised us on tours and booked them for us and one receptionist (Jade) even went to battle for me with the car firm who were to collect us and bring us to the airport. We stayed there for 6 days and I would have no hesitation in going back if I could. I would highly recommend this hotel.

  • Stayed: February 2010, traveled as a couple
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Thank Karen40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 13, 2010

What a luxurious, gorgeous resort! The wraparound lagoon pool is something that has to be seen to be believed -- like something out of a movie! The landscaping is lush and gorgeous, the rooms are large (bathroom's huge Jacuzzi was too big, though), and the breakfast is amazing. Loved staying here.

  • Stayed: March 2010
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1  Thank Grice-Fearing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 29, 2010

The only downfall with this hotel is that it's too far out of town, otherwise we would give it 10 out of ten.
Staff = ten
Room = 8 and 2 extra for the great spa
Breakfast =10
Ambience = 10
Pool =10
I would come back for sure.

  • Stayed: March 2010, traveled as a couple
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1  Thank youngonesx2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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