We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice but expected more”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Pullman Port Douglas Sea Temple Resort & Spa
Ranked #15 of 43 Hotels in Port Douglas
Certificate of Excellence
Melbourne
Level Contributor
3 reviews
“Nice but expected more”
Reviewed May 14, 2010

Iv'e heard a lot about the Sea Temple, been wanting to stay there for a long time. Not saying it was unpleasant but not what I expected.

Positives:
- Great central pool and landscaping
- Nice architecture
- Great friendly and experienced staff (although some things did go wrong they were very helpful to fix it straight away).
- Good kitchen and laundry facilities in the apartments.
- Dishes and cooking utensils were very clean and housekeeping always cleaned the dishes which was great.
- William at the pool bar was great. Very professional and attentive.

Negatives
- When we first walked into our room after we checked in the room smelt like mothballs. Not a nice first impression.
- I thought the rooms were not very well finished for the prices they charge. We stayed in a 2 bed/2bath apartment with a private pool. There are cheap fittings in the apartments. In particular the roller blinds and pictures on the wall. The furniture also looks cheap and is not very comfortable.
- Long walk to the room from the pool and lobby.
- There is not enough light outside. There is a BBQ pavilion in this particular apartment and when you cook at night you can hardly see what your cooking and you definitely can't eat on the table outside as there is no light. Would have been beautiful to have some nice light within the landscaped spaces.
- The air conditioning in our room was noisy. We got moved to another apartment after three attempts to fix it. Staff were very good though to help us out including maintenance and front desk.
- The music at the pool bar is the same every three hours and it is not very good. Put on some Buddha bar or Cafe Del Mar! For those people that like sitting by the pool for more than three hours, bring your IPod!
- Our room service got mucked up the first night we were there. After waiting an hour and a half we inquired with room service to see how our order was going. We were informed it got delivered to the room next door. We went to bed hungry that night!
- We found a cockroach living in the vent in the kitchen.
- Toiletries are cheap, something you would get from a Mecure hotel.
- TV in the master bedroom looks like an afterthought.
- Surcharges on credit cards. What a joke for a 5 star resort!
- Bed's are cheap, comfortable but not good for a 5 star hotel. The linen also wasn't very good.
- Old TV's in the room. Most hotels these days have a flat screen.
- Should have an IPod dock in the room rather than an old 90's stereo.
- Decorative pillows in the room looked dirty and cheap.

Although there were quite a few negatives we did have an enjoyable stay at Sea Temple Port Douglas.

  • Stayed May 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CMO26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,669 reviews from our community

Traveler rating
    914
    466
    190
    62
    37
See reviews for
467
795
32
63
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (428)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Cork
2 reviews
Reviewed May 12, 2010

My new husband and I stayed here for a week of our honeymoon in February. Because we were on honeymoon, they gave us one of the few studio apartments opening out onto the main pool. There was a bottle of champagne and a card waiting for us. A nice touch I thought. The apartment was a good size and spotlessly clean. The breakfast was delicious with a huge variety of food on offer. The staff were exceptional. Extremely obliging and very helpful. They advised us on tours and booked them for us and one receptionist (Jade) even went to battle for me with the car firm who were to collect us and bring us to the airport. We stayed there for 6 days and I would have no hesitation in going back if I could. I would highly recommend this hotel.

  • Stayed February 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth City, NC
Level Contributor
477 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 190 helpful votes
Reviewed April 13, 2010

What a luxurious, gorgeous resort! The wraparound lagoon pool is something that has to be seen to be believed -- like something out of a movie! The landscaping is lush and gorgeous, the rooms are large (bathroom's huge Jacuzzi was too big, though), and the breakfast is amazing. Loved staying here.

  • Stayed March 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Grice-Fearing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 29, 2010

The only downfall with this hotel is that it's too far out of town, otherwise we would give it 10 out of ten.
Staff = ten
Room = 8 and 2 extra for the great spa
Breakfast =10
Ambience = 10
Pool =10
I would come back for sure.

  • Stayed March 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank youngonesx2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 12, 2010

When we arrived at the Sea Temple in Port Douglas, the staff couldn't do enough for us and were very kind. When we got to the room, it was awful to say the least. We had to walk so far to get there and there was a big spa that took up half of the room which we think is a waste of space. There was no where to sit inside of the suite.
When talking to other guest they were mentioning how little they paid for the same room.
We got so ripped off that we will never stay there again.

  • Stayed March 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tiggie20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level Contributor
3 reviews
Reviewed February 22, 2010

Sea Temple is nice, don't get me wrong but it is not cheap and I would have thought the rooms would have been larger and with more of a view over the lovely pool area. The amenities are fine and I enjoyed the pool area and the breakfasts were very good. I was a little disappointed in the room though.
I would try another hotel if I went back to Pt Douglas

  • Stayed January 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tristar91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai
Level Contributor
66 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed February 22, 2010

This place is not cheap, but the experience is worth it. We chose the smaller studio room which is like a hotel room rather than the apartment-style larger options. The great thing about this studio room is the huge spa bath tub which is big enough for lots of fun with bubbles and a friend. The pool (which can be a short walk away unless you book one of the more expensive swim out rooms) is amazing, and kept our five year old amused for hours. We also enjoed some rainforest friends waiting for us outside our room each night including tree frogs, geckos and lizards. My son became quite attached to our temporary pets, and was very sad say good by to them! Only slight negiatives were the "out of season" feeling about the place (we were one of only a few guests for a couple of the days) and some technical issues with the in room internet.

  • Stayed February 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dklondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Port Douglas hotels
1.8 mi away
Sheraton Grand Mirage Resort, Port Douglas
5.7 mi away
Mai Tai Resort
Mai Tai Resort
#5 of 43 in Port Douglas
5.0 of 5 bubbles 466 reviews
2.6 mi away
Freestyle Resort Port Douglas
Freestyle Resort Port Douglas
#4 of 43 in Port Douglas
4.5 of 5 bubbles 709 reviews
Show Prices
Show Prices
Show Prices
2.8 mi away
Peninsula Boutique Hotel
Peninsula Boutique Hotel
#7 of 43 in Port Douglas
4.5 of 5 bubbles 917 reviews
0.8 mi away
Oaks Lagoons
Oaks Lagoons
#16 of 43 in Port Douglas
4.0 of 5 bubbles 758 reviews
2.7 mi away
Peppers Beach Club Port Douglas
Show Prices
Show Prices
Show Prices

Been to Pullman Port Douglas Sea Temple Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pullman Port Douglas Sea Temple Resort & Spa

Property: Pullman Port Douglas Sea Temple Resort & Spa
Address: Mitre St, Port Douglas, Queensland 4871, Australia
Location: Australia > Queensland > Port Douglas
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Port Douglas
#3 Spa Hotel in Port Douglas
#5 On the Beach Hotel in Port Douglas
#8 Top resorts Hotel in Port Douglas
#11 Luxury Hotel in Port Douglas
#13 Family Hotel in Port Douglas
#14 Romantic Hotel in Port Douglas
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Port Douglas Sea Temple Resort & Spa 5*
Number of rooms: 194
Official Description (provided by the hotel):
Pullman Port Douglas Sea Temple Resort & Spa is a five star resort located on Four Mile Beach, Tropical North Queensland - gateway to the Great Barrier Reef and Daintree Rainforest. This spacious retreat features a range of Port Douglas accommodation styles, situated around one of the largest lagoon pools in the Southern Hemisphere. Enjoy modern Australian dining in AQUA Restaurant, an invigorating spa treatment in Vie Spa, or a tropical refreshment whilst taking in the spectacular views at the Pool Bar. At Pullman Resort Port Douglas, our friendly team can organise your tours and activities, from rainforest tours to Great Barrier Reef day trips. With the latest wireless technology, Pullman luxury accommodation in Port Douglas will keep you perfectly connected in room and throughout the hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotwire, Hotels.com, Cancelon, Evoline ltd, TripOnline SA, HotelQuickly and Hotel.de so you can book your Pullman Port Douglas Sea Temple Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sea Temple Resort & Spa Port Douglas Hotel Port Douglas
Sea Temple Resort And Spa Port Douglas
Sea Temple Port Douglas
Sea Temple Resort Port Douglas

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing