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“Glorious spot some quibbles”

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Pullman Port Douglas Sea Temple Resort & Spa
Ranked #15 of 43 Hotels in Port Douglas
Certificate of Excellence
Melbourne, Australia
Level Contributor
136 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Glorious spot some quibbles”
Reviewed August 2, 2013

Stayed there first of all in a studio room with my wife for a few days then shared a 2 bedroom apartment with son plus his wife and tiny daughter . The whole place is beautiful, the pool is fantastic and well set out . the pool bar was a delight and staff were very helpful . Our single room to start with was great -- fab bed , great spa in bathroom , nice little verandah -- perfect for the 2 of us . The 2 bedroom apartment was also lovely with its own prvate plunge pool, BBQ and kitchen . However my criticism would be centred on the bathroom . A single bathroom/toilet is not enough and frankly 1 washhand basin between 4 adults is a nonsense . A comboined bath/shower is also inadequate compared to the single room facilities . There were also some potemtial privacy problems with the next door unit . Dining was elegant and tasty but pricey . In particular , breakfast was extortionately priced at a minimum $25 per head . Another minor criticism would be that reception staff are grossly overworked as they have to answer all the phone calls as well as attend to live customers . Nevertheless we would go back there but would be very careful about what our room offered .

  • Stayed July 2013, traveled with family
    • Value
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Helpful?
Thank JvB0625
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelvin D, General Manager at Pullman Port Douglas Sea Temple Resort & Spa, responded to this review, August 4, 2013
Thank you for your review of your holiday at the Resort. We are glad to hear that you found our property 'glorious'. The 3000m2 lagoon-style pool is one of our best features. We hope that you spent a lot of time there.

We appreciate your comments on the layout of the 2 Bedroom 1 Bathroom Apartment as well as the positive feedback on the Studio Room. For your next visit we would recommend upgrading to the 2 Bedroom 2 Bathroom Apartment or a 3 Bedroom Apartment or Villa to ensure you have enough room for your family.

We look forward to seeing you again on your return to Port Douglas.
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  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (428)
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English first
Sydney, Australia
Level Contributor
94 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed August 1, 2013

We visited in May for a long weekend and wedding in the resort. Beautiful Balinese style entrance and open plan although the street signage to drive to the resort was very challenging and took a while to find (need better directions/change colour and print size on street signage). Nice and clean 4* room with resort layout meaning everyone had to navigate around the central pool (no direct access to front of hotel and restaurant). Design and extensive hard surfaces also meant that any pool noise reflected back to the rooms. As many families stayed while we were there, this made the resort very noisy and not the place to chill out and relax. We visited a villa. This looked like a more private experience with its own pool.

Have to ? the value for money when you combine airfares, transport, accommodation and meal costs (similar to Sydney and Melbourne) vs. Asian escape.

Two tips:
1. walk down to the beach (it is a wonderful place to visit/walk and there is a walk through)
2. use the regular $5 shuttle mini bus that goes up to town (shops, dining, bars)

  • Stayed May 2013, traveled as a couple
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Helpful?
1 Thank Whiskie8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelvin D, General Manager at Pullman Port Douglas Sea Temple Resort & Spa, responded to this review, August 4, 2013
Thank you for sharing your review of your long weekend visit to the Resort. We hope you had a wonderful time at the wedding you attended.

We appreciate your feedback that you have provided on the noise that you experienced at the Resort due to it being the peak time of year for families to travel to Tropical North Queensland.

We regret that you experienced difficulty in locating the resort but we're glad that you found the rooms pleasant once you were here.

Thank you for offering your tips on enhancing a stay at the Resort - Four Mile beach is stunning and the shuttle service is very handy.

We look forward to welcoming you back the next time you are in Port Douglas.
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Sydney, Australia
Level Contributor
290 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed July 31, 2013

Enormous resort approx 5km out of Port Douglas. Stayed in 2 bedroom villa very roomy and well finished. Pool area very kid friendly staff very friendly and helpful. Shuttle bus operates between hotel and Port Douglas return trip = $9. Operates every 30 mins.

Room Tip: Rooms that face the pool or walk ways lack privacy
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  • Stayed July 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Geoff C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelvin D, General Manager at Pullman Port Douglas Sea Temple Resort & Spa, responded to this review, August 4, 2013
We are happy to hear that you enjoyed your time with us. Thank you for providing your review.

The expansive layout of the resort does allow us to create a tranquil and secluded feeling. Whilst the heart of the resort is definitely the 3000m2 lagoon-style pool - popular with all guests especially children.

Thank you for sharing your tip on utilising the local shuttle service to get into town.

We look forward to welcoming you back to the resort.
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Gold Coast, Australia
Level Contributor
80 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed July 29, 2013

Book a Studio Hotel room as I was in Port Douglas for business rather than a holiday. If on Holiday would definitely have booked a different style of room.
The Studio room was still spacious and had a huge bathroom with a massive Spa Bath (not that I got a chance to use it).
The resort is fairly new and well looked after. Everything is immaculate.
We ate at the restaurant every night and the food, while not cheap, was faultless. The wait staff also were fantastic and provided excellent service.
The buffet breakfast was also very good.
One thing to be aware of is that the resort is 6.5km from the Port Douglas township.
I would definately stay there again!!! (hopefully for a holiday and not during school holidays)

Room Tip: Get a second level room.
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  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Garyjwills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelvin D, General Manager at Pullman Port Douglas Sea Temple Resort & Spa, responded to this review, August 4, 2013
Thank you for sharing your review of your stay at the Resort. We are glad that we were able to accommodate your needs on your business trip.

Such a shame that you didn't get to relax in the oversized spa bath in your room - you will definitely need to return to take full advantage of our facilities.

That is a great tip about our location in Port Douglas. We offer rental cars or there is a local shuttle service that runs every 30mins from the Resort into the heart of Port Douglas.

We look forward to seeing you on your return for your holiday!
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Canterbury, United Kingdom
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 26, 2013

We stayed for four nights in the 2 bed, roof terrace penthouse. The whole experience was five star. The apartment is top class and the pool area is faultless in its design. Out of town is a bonus when the accommodation on offer is as classy as The Sea Temple. When we wanted to go into Port Douglas, the shuttle buses were frequent and friendly.
We have been in many nice rooms around the world but this stay is right at the top.
Doing the BBQ whilst the family relaxed in the hot tub on your huge roof space was a first time hotel experience for me. The only problem going home is that my wife now wants their kitchen in our house!

Room Tip: 2bed roof top penthouse it has to be.
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  • Stayed July 2013, traveled with family
    • Value
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    • Cleanliness
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Helpful?
Thank Leigh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelvin D, General Manager at Pullman Port Douglas Sea Temple Resort & Spa, responded to this review, July 29, 2013
Woah what a review - thank you! It's great to hear that you had a fantastic time at the Resort, thank you for sharing your review.

We are glad that you enjoyed the seclusion of our location and our very popular lagoon-style pool.

When you renovate your kitchen, be sure to come back and stay with us!
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Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 24, 2013

i have just arrived home after a conference at sea temple port douglas i organise many conference and have to say this was one of the best. The property is well set out. The rooms are very comfortable the only negative i would say is my shower was inside the bath which for me is a no no
Staff were very friendly. The pool is spectacular and i thoroughly recommend a dinner on the boardwalk if you are organising a special dinner.

Room Tip: the villas are amazing
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  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cargeoco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelvin D, General Manager at Pullman Port Douglas Sea Temple Resort & Spa, responded to this review, July 29, 2013
We are so glad that you enjoyed your stay with us and that your conference was a success. Thank you for sharing your review.

The Sunrise Boardwalk is a beautiful setting for intimate events, we're happy that you agree! And that's a great tip about our Three Bedroom Beachside Villas - they are a popular choice.

We look forward to welcoming you back to the Resort, perhaps next time for a holiday instead of business.
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Level Contributor
51 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 20, 2013

Wouldn't accept our Accor Advantage member free night.
Im really getting fed up with the Accor Group.
Not a value stay.
Why do Accor push this card only to continually treat members like dirt.
My advice shop around.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank S_down_under
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelvin D, General Manager at Pullman Port Douglas Sea Temple Resort & Spa, responded to this review, July 22, 2013
Thank you for your review.

We appreciate your feedback on not receiving your complimentary night with the Accor Advantage Plus program. As the Resort is Strata Titled this offer is not yet available to members. Stay tuned to receive an update from Accor on this matter.

We hope you enjoyed your time in Port Douglas.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pullman Port Douglas Sea Temple Resort & Spa

Property: Pullman Port Douglas Sea Temple Resort & Spa
Address: Mitre St, Port Douglas, Queensland 4871, Australia
Location: Australia > Queensland > Port Douglas
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Port Douglas
#3 Spa Hotel in Port Douglas
#5 On the Beach Hotel in Port Douglas
#8 Top resorts Hotel in Port Douglas
#11 Luxury Hotel in Port Douglas
#13 Family Hotel in Port Douglas
#14 Romantic Hotel in Port Douglas
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Port Douglas Sea Temple Resort & Spa 5*
Number of rooms: 194
Official Description (provided by the hotel):
Pullman Port Douglas Sea Temple Resort & Spa is a five star resort located on Four Mile Beach, Tropical North Queensland - gateway to the Great Barrier Reef and Daintree Rainforest. This spacious retreat features a range of Port Douglas accommodation styles, situated around one of the largest lagoon pools in the Southern Hemisphere. Enjoy modern Australian dining in AQUA Restaurant, an invigorating spa treatment in Vie Spa, or a tropical refreshment whilst taking in the spectacular views at the Pool Bar. At Pullman Resort Port Douglas, our friendly team can organise your tours and activities, from rainforest tours to Great Barrier Reef day trips. With the latest wireless technology, Pullman luxury accommodation in Port Douglas will keep you perfectly connected in room and throughout the hotel. ... more   less 
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Also Known As:
Sea Temple Resort & Spa Port Douglas Hotel Port Douglas
Sea Temple Resort And Spa Port Douglas
Sea Temple Port Douglas
Sea Temple Resort Port Douglas

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