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“Sea Temple Port Douglas Excellent Service - SC CBR”

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Pullman Port Douglas Sea Temple Resort & Spa
Ranked #14 of 42 Hotels in Port Douglas
Certificate of Excellence
Australian Capital Territory, Australia
Level 3 Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Sea Temple Port Douglas Excellent Service - SC CBR”
Reviewed December 27, 2012

Everything from the time we checked in to our departure it was perfect. Our 2 bedroom apartment is clean and housekeeping staff did a wonderful job. The staff Peter and David from reception, Nick at the pool bar, the morning breakfast waiting staff were all very professional and providing 6 star service. I would recommend this resort to everyone. Thank you for making our holiday so perfect. The pool is huge and beautiful, catering for families with young children to couples.

Room Tip: If you prefer some privacy request for apartment away from the main pool area or the apartments on...
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SIanchong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (445)
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English first
Sydney, Australia
1 review
Reviewed December 25, 2012

Staff were friendly and accommodating. Room was well appointed but greater attention to detailed cleaning is needed. Dust covered some of the art works in the room and glass rings were visible on counter/ table tops.Restaurant menu was expensive and limited in choice. Only ale-carte available for dinner, more casual meals were unavailable except through room service. As the resort only recently joined the accor group many of the staff were unable to provide information on the % of discount for member meals. Some said a 25% discount applied while others gave/ or stated a 50% discount.

  • Stayed December 2012, traveled solo
    • Value
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    • Service
Helpful?
Thank GiaSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vail
Level 3 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 24, 2012

We checked into the Sea Temple, Port Douglas on the 23rd of December, 2011, and although there was an error with our reservation, and we ended up with an inferior room than the one initially booked, the hotel has gone out of its way to rectify the situation by providing many additional amenities, along with an additional room to enjoy today (Christmas Day) right by the pool & bar since our room was further away. Jennifer at the front desk has been wonderful to us, making us quickly forget the error that occured, and enjoy the hotel and its amenities more.

Room Tip: Make sure to request a pool swim in room.
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jack-Kofdarali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 22, 2012

Loved the service and the rooms, Studio spa room was perfect for our 3 day stay, they do offer self catered appartments$$. Our hotel style room ( no cooking) suited us as we were out sampling the local restaurants most of the time. Hotel is on the beach (remember jellyfish season in summer) beautiful huge pool (no swim-up bar) but only a few steps away, we had a great time, it's a resort and it's a great one.

Room Tip: It's out of town, we hired a car or it would have cost us $5.50 pp each way into port town (20mi...
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  • Stayed November 2012, traveled as a couple
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    • Service
Helpful?
1 Thank AnneJ512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greater Newcastle, Australia
Level 6 Contributor
120 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed December 19, 2012

We've stayed at ST palm cove twice b4 the last time dec 2010 . We're now finishing a 6 day stay at ST port Douglas and interesting to compare, both are excellent 5 star resorts willing to discount for business.
I'll quickly go through a list of the usuals
1. Pools . Port D has an outstanding huge pool with multiple swim outs. Palm cove several smaller pools to suit.
2. Food. Palm cove wins. Aqua at port d looks good but is average
3. Spa. Port d destroys palm cove here. The spa here is truly the best I've ever come across although I can't say I'm an expert, i felt truly relaxed after which is rare for me.
4. Locale. Palm cove is more my cup of tea than port d and is easily walkable.
In summary I'd say ST palm cove is good for weddings and business trips.
For a family holiday sea temple port Douglas is VERY tough to beat.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Laramber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level 3 Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed December 11, 2012

We had a very enjoyable stay at the Sea Temple. Staff was friendly and helpful. They are severely understaffed though and it takes quite a while for things to happen around here. Calling for the shuttle from the reception, room service and reaction times in general are slow. The resort itself is beautiful. We has a spa room with a Jacuzzi in the bathroom which we found out was out of order. However, the reception staff was very accommodating and gave us a separate room.The resort is pretty far from the town and the shuttle service costs every time one takes it. However, it isn't inconvenient , just pricey. We ordered room service of overly pricey food which was just mediocre. The food in the restaurant was great though, again service is very slow. The pool bar was fabulous as was the bartender-ess Shannon. It was a very enjoyable stay even though i was hesitant after reading the reviews, I was extremely happy we stayed here. It was just what I was looking for,

  • Stayed December 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank aashmoi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atherton, Australia
Level 4 Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed December 5, 2012

As a 5 star resort, Sea Temple lived up to our expectations. Roomy accommodation (not just another motel room - an enticing place to relax and enjoy), spotlessly clean, great staff and superb food. Despite being a large complex the layout still manages to give you privacy whilst still having access to all of the facilities. Staying at a Special Rate gives value for money. The Degustation in Aqua Restaurant is worth travelling for. Each course well presented and tasty as well as good value. Despite being locals we felt we had stepped out of our world for the weekend. Can't wait to indulge here again

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TropicalHelen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pullman Port Douglas Sea Temple Resort & Spa

Property: Pullman Port Douglas Sea Temple Resort & Spa
Address: Mitre St, Port Douglas, Queensland 4871, Australia
Location: Australia > Queensland > Port Douglas
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Port Douglas
#3 Spa Hotel in Port Douglas
#4 On the Beach Hotel in Port Douglas
#7 Top resorts Hotel in Port Douglas
#10 Luxury Hotel in Port Douglas
#13 Family Hotel in Port Douglas
#14 Romantic Hotel in Port Douglas
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Port Douglas Sea Temple Resort & Spa 5*
Number of rooms: 194
Official Description (provided by the hotel):
Pullman Port Douglas Sea Temple Resort & Spa is a five star resort located on Four Mile Beach, Tropical North Queensland - gateway to the Great Barrier Reef and Daintree Rainforest. This spacious retreat features a range of Port Douglas accommodation styles, situated around one of the largest lagoon pools in the Southern Hemisphere. Enjoy modern Australian dining in AQUA Restaurant, an invigorating spa treatment in Vie Spa, or a tropical refreshment whilst taking in the spectacular views at the Pool Bar. At Pullman Resort Port Douglas, our friendly team can organise your tours and activities, from rainforest tours to Great Barrier Reef day trips. With the latest wireless technology, Pullman luxury accommodation in Port Douglas will keep you perfectly connected in room and throughout the hotel. ... more   less 
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Also Known As:
Sea Temple Resort And Spa Port Douglas
Sea Temple Resort & Spa Port Douglas Hotel Port Douglas
Sea Temple Port Douglas
Sea Temple Resort Port Douglas

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