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Pullman Port Douglas Sea Temple Resort & Spa
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Reviews (1,846)
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Reviewed February 22, 2012

I went here during the "wet season" too - out of all the days we only experienced 1 day with rain, and even then we still swam in the pool and had cocktails because it was still nice and warm! We came here for the pool mainly, to be pleasantly surprised with much more.

The hotel was as amazing as it looks in the pictures, and despite it being located out of the main part of Port Douglas, there are shuttle buses that run throughout the day. We personally hired a car (which is very useful if you want to drive up to the Daintree and around the area - so would recommend that) so were able to just drive into Port Douglas whenever we liked. The pool bartender went out of his way to make us happy and every single food and beverage staff member we encountered at the hotel, was excellent! The food and drinks and everything was awesome - would definitely recommend it :) The day after we arrived back from our holiday was almost depressing, because we had gotten used to such a delicious and wide amount of food and drinks! I was also broke after the trip as a result of this, so make sure you set aside a bit of money for food and drinks.

The room was pretty nice, we stayed in a Studio room, was expecting it to be a bit nicer for the price, but we didn't spend much time in there any ways. My biggest issue was that there were ants in the room, but they provide you with heavy duty spray that makes them stick to the walls, so that helped the issue. The bed was nice and comfortable and we had a balcony leading directly to the pool, which was the whole reason we chose the hotel any ways!

The reception staff were a bit more formal, and the only lowlight of the trip was my experience at the spa. The whole reason I went to the spa there was to get the hot stone massage, I booked it in a few days before to find out that they had messed up the booking. Not only did they mix this up, but they didn't even attempt to fix the situation - absolutely disappointing customer service, especially in contrast to the other hotel staff. I got an average massage and an absolute rip off of a pedicure - so maybe if you do use the spa, make sure they send you prior confirmation. And do not pay $50 for a pedicure - they don't even give you a foot massage! However, there was one highlight of the spa experience - the vanilla + rooibos tea and coconut sorbet.

So perhaps stay away from the spa, to ensure it doesn't detract from an otherwise perfect holiday at the Sea Temple Port Douglas

  • Stayed: January 2012, traveled with friends
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2  Thank jellyt88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 20, 2012

We recently enjoyed a weekend at Sea Temple Port Douglas, sure it is the wet season but we took the gamble and went up any way. We are so glad we did, the weather was perfect. The resort is well planned and maintained. We had a three bedroom penthouse apartment for four nights which was booked through the apartment owners', and not the resort itself - a fact we didn't know until we got there. This meant being met by the booking agent for check in, (key handover) and not checking in at the resort desk. It also meant that if we had any queries or problems throughout our stay, that we would contact the booking agent and not the concierge or front desk. Our room included a rooftop spa and BBQ and not direct access to the pool which really wasn't a problem as the pool is very easily access able anyway. Being summer the rooftop spa wasn't very refreshing so we didn't bother using it, but the BBQ got a great workout. The kitchen was very clean with an oven big enough to accommodate our needs. Although this resort has a shuttle bus, I recommend car hire for the convenience of it and also the time saving factor. Why spend time in the shuttle bus when you can laze around the pool drinking cocktails. Give yourself plenty of time when ordering drinks, on the first day our drinks took two and a half hours to arrive, apparently the barman didn't have enough glasses despite the being used glasses and plates lying around waiting for clean up from areas of private access from ground floor rooms.

Room Tip: Ask for a room on the west side to avoid the afternoon sun coming strait into your living area.
  • Stayed: February 2012, traveled with friends
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Thank chelle564
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 20, 2012

my boyfriend and myself recently stayed 3nights in a studio spa room. we had such an amazing time the room was really cosy and clean. the bathroom was lovely with a massive spa bath. we had a car which was good as you are some minutes drive from town. but the resort has everything you dont need to leave it. dinner was amazing i am still talking about it. i enjoyed evening strolls on the beach. the staff were very friendly. the pool is huge and beautiful, we spent most of our days here and at the pool bar. i am already planning my next holiday at sea temple.

  • Stayed: January 2012
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1  Thank Hails89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 20, 2012

The room was really a one bedroom condo. Washer/Dryer, living room , kitchen. Just fantastic. The swimming pool is huge and relaxing.

  • Stayed: January 2012, traveled as a couple
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1  Thank aprusoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2012

What a fantastic time we had. Going away without the kids for just a little adult time. Great second honeymoon and time for us to be pampered

Room Tip: grab a room that takes you straight out to the pool
  • Stayed: February 2012, traveled as a couple
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1  Thank nesral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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