Stayed 2 nights in a spacious 2 bedroom lagoon apartment , the pool area is spectacular but there are a lot of areas that need some attention in this resort. The access to the pool from my apartment was fantastic, we were able to swim straight out of our room around the resort pool which meanders through the property. The rooms was not the cleanest, I had stains on my bed head (oh my!), and on the sofas and the walls of the apartments - this was very disappointing and to say the least very offputting. The pillows and sheets were of poor quality and the bed it self was average comfort - have to say that all of this was of course overshadowed by the stains on the bedhead.
My friend who was also staying in the resort mentioned that her decorative bed overlay was infested with thrip when she lifted it off the bed, I know one is to expect insects in the tropics but that was ridiculous.
I would expect that if you paying the high rates at this resort that you would expect better qualty & service, the beautiful pool saved the trip for me but I would not call it a 5 star resort. I have stayed in the Palm Cove Sea Temple and never had the same issues.More
- Free Wifi
- Free Parking