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“BEST RESORT IN POPRT DOUGLAS AREA”

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Pullman Port Douglas Sea Temple Resort & Spa
Ranked #15 of 42 Hotels in Port Douglas
Certificate of Excellence
Reviewed August 29, 2011

We just returned from a family vactaion in Australia. We booked the Sea Temple after having stayed at the Mirage 18 years ago and learning it had not been renovated since! The Sea Temple exceeded our expectations. We had a 2 bedroom apartment and it was fantastic to be able to spread out as our children are 13 and 10. The housekeeping staff did a wonderful job and the grounds were beautiful. The staff was friendly and the beach was less than a 2 minute walk. The price was beyond reasonable as you would expect to pay triple in the Caribbean for a room such as this. Port Douglas has certainly grown up over the past 18 years. What a wonderful trip!

  • Stayed: August 2011, traveled with family
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1  Thank Lisa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,513 - 1,519 of 1,769 reviews

Reviewed August 28, 2011

We booked in a studio spa suite for 3 nights as our good friends chose to get married in Port Douglas, which we thought was a sensational idea; with the reception held at the Sea Temple.

The resort is absolutely spectacular, with the pool set as the central feature and the rooms constructed around it. And what a pool it is, outstanding. The food (breakfast and dinner) was excellent quality with the various language barriers providing some genuine amusement. The service at the pool bar was friendly and the staff generally very polite and helpful. And the catering for the reception was superb!

It's a very short stroll to the beach, which is great for a morning run etc. An I'm not a golfer, but even i was tempted by the spectacular looking golf course. However.... it is quite a distance (~5 km) to the main st of Port Douglas - not really a problem as there is a courtesy bus that does a regular circuit.

In summary, should have stayed longer to make the most of the great facilities.

Room Tip: Allow AT LEAST 1 day to spend lounging around the resort...
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  • Stayed: August 2011, traveled with friends
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Thank Vasie_Birdy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2011

We have just returned from a family holiday in Port Douglas and the Sea Temple was fantastic. We booked through a Qantas package and then upgraded through the hotel to a swim up room. We chose a swim up since I thought it would help when the younger kids were napping and the older one needed to be supervised while swimming and it did work out that way sometimes.

Having read various reviews on Trip Advisor we knew that the Sea Temple was a way out of town and this suited us fine. With three kids, 5yo, 2yo and 8mths, unless we were in a hotel in the dead centre of town we were always going to hire a car. It's less than a 10 minute drive into town and we used the car everyday so it was definitely worth us hiring one. The beach is just a 2 min walk away down a lovely path through the rainforest so we were able to pop over to the beach easily. The beach itself was sometimes very windy so it was just a quick play in the sand or the shallows and then back to the hotel for a swim. But when it wasn't windy the beach was brilliant, especially at low tide, with plenty of shallows for the kids to walk through. There are also trees that provide some shade on the beach so a good place for everyone.

We had a two-bedroom (1 with a tv), two-bathroom (1 with a bath) apartment which felt very luxorious. The living space was one big room facing the pool and tropical surrounds - which gave it a lovely relaxing feel, even when doing the washing :) It had a european laundry, a full kitchen (had everything we needed) with a dining table, a sitting room with a tv, verandah with a day bed and then a pool gate with two loungers by the edge of the pool. Every thing looked pretty new, clean and was in working order. The dishes fairy, aka daily housekeeping/cleaning, was blissful and made it much more of a holiday. Only drawback with the room was that the TV didn't have ABC2 with all the kids shows, which we did miss when we were very tired and needed a break. Luckily the hotel has kids DVDs which you can borrow - this was very lucky. Next time I'd remember to bring some DVDs.

The resort was very well maintained (we saw lots of cleaning and gardening going on) and the pool is spectactular. Although a little on the cool side (I don't think I've come across a warm pool in QLD) it was lovely once you were in and I had many beautiful swims around the lagoon, especially in the evening. There was always a few people, including a few kids, enjoying the pool and there were lots of loungers for people without a swim up apartment. The spa was very popular with our kids because with the bubbles off it was like a warm pool. We visited the hotel restaurant twice, once for breakfast and once for dinner. Both delicious and coped well with the kids. We dined the rest of the time in town which was a little cheaper. We also enjoyed room service a couple of times which was great. The only teeny issue we had with the resort was that the under cover parking spots were a little tight and it was easier to just park in the visitor parking, although the car got a bit hot.

People at the front desk were lovely and helpful in booking tours etc. We also hired toys and equipment from Baby Equipment Hire which was great. Overall a lovely resort that we would recommend if your budget allows.

Room Tip: Being winter it was nice having a room that faced north.
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  • Stayed: August 2011, traveled with family
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1  Thank onlinemum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2011

We were expecting five star accommodation based on the price we paid and the promotional material we looked at. The saving grace was the pool which our kids loved. The food was HORRIBLE. The service was not even average, they have no sense of meeting expectations for what you pay to stay here! I would say there are quite a few better places to stay in Port Douglas that are actually five star!

  • Stayed: August 2011, traveled with family
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1  Thank AlleyG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2011

We stayed here for 6 nights in August 2011 in a one bedroomed penthouse appartment. We had a reasonable deal, and felt the whole stay was well worth the price. The appartment was spotless, well equiped and very spacious. There is a large rooftop area with barbeque and spa which we didn't use it at all, but the appartment was large enough for us to spread out. It was serviced daily with an abundance of fresh towels and toiletries etc. The kitchen area was fully equiped for cooking for six. Short walk to the huge pool area. The staff at Reception were friendly and efficient. We ate once at the inhouse restaurant, but didn't go back as Port Douglas has such a good choice of eating places. The beach is a short stroll away, very clean. When choosing an appartment to stay, you may want to avoid the "swim in" appartments that can be very public and noisy when children are using the pool. We had a car for our stay, not really a good choice if you are relying on taxis and shuttles.

  • Stayed: August 2011, traveled as a couple
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Thank Jennifer321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2011

It was a top rate resort, we are very fussy and this was a fantastic place, lovely pool leading off from our door wrapping right around the Hotel with a lovely poolside bar.
It was everything you want for a relaxing Holiday and the Spa was really great too.

Room Tip: Upgrade to a room with the pool right off the Balcany worth the extra money,
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  • Stayed: December 2010, traveled with family
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Thank Annie212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 14, 2011

There are many positives about this resort. The pool and layout are quite stunning, it has a wow factor as you enter. Virtually all rooms have an outlook and hug a magnificent lagoon pool which is equally breathtaking when lit at night. It is also well maintained.

However at the prices they command this hotel could do better. I was surprised to find a shower over a bath; it was quite a high step in for anyone short or older. Little things like no exhaust fan in the bathroom were also disappointing, again in the context of the luxurious aspects of the resort in other ways.
But the greatest disappointment was in the far from 5 star service from staff in the bar and restaurant. Incidents such as a glass of champagne being poured into a wine glass, or being asked if we wanted ice in our glasses of port, were almost laughable. The far from cheap breakfast had similar pitfalls. Being asked at our table virtually every day whether we were on the breakfast special when we had already provided this info on entering the room...the broken coffee machine for most days meaning we had to ask for coffee..the buffet, which was of only fair quality, not being promptly replenished. The hot food was only lukewarm, the fruit supply average, we regularly had to ask for bowls or plates that no one had thought to top up. These things might seem minor, but Sea Temple is charging plenty and let itself down with this lack of attention to detail.
To finish on a positive, the spa, though pricey, was lovely..I had one of the better massages I have experienced, with the mango sorbet at the end one of the nice little touches which wasn't much in evidence from a resort that I felt was coasting along on the base of it's lively setting.
Oh, another thing...wedding are frequent here and they are LOUD given most rooms are close to the
function area. An 11.30 finish seemed pretty inconvenient to the rest of us paying customers!

  • Stayed: August 2011
    • Value
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2  Thank Bellissi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pullman Port Douglas Sea Temple Resort & Spa

Address: Mitre St, Port Douglas, Queensland 4871, Australia
Phone Number:
Location: Australia > Queensland > Port Douglas
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Port Douglas
#3 Spa Hotel in Port Douglas
#5 On the Beach Hotel in Port Douglas
#8 Top resorts Hotel in Port Douglas
#11 Luxury Hotel in Port Douglas
#13 Family Hotel in Port Douglas
#14 Romantic Hotel in Port Douglas
Price Range: $162 - $542 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Port Douglas Sea Temple Resort & Spa 5*
Number of rooms: 194
Official Description (provided by the hotel):
Pullman Port Douglas Sea Temple Resort & Spa is a five star resort located on Four Mile Beach, Tropical North Queensland - gateway to the Great Barrier Reef and Daintree Rainforest. This spacious retreat features a range of Port Douglas accommodation styles, situated around one of the largest lagoon pools in the Southern Hemisphere. Enjoy modern Australian dining in AQUA Restaurant, an invigorating spa treatment in Vie Spa, or a tropical refreshment whilst taking in the spectacular views at the Pool Bar. At Pullman Resort Port Douglas, our friendly team can organise your tours and activities, from rainforest tours to Great Barrier Reef day trips. With the latest wireless technology, Pullman luxury accommodation in Port Douglas will keep you perfectly connected in room and throughout the hotel. ... more   less 
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Also Known As:
Sea Temple Resort & Spa Port Douglas Hotel Port Douglas
Sea Temple Resort And Spa Port Douglas
Sea Temple Port Douglas
Sea Temple Resort Port Douglas

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