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“Center of Port Douglas”

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Saltwater Luxury Apartments
Ranked #13 of 42 Hotels in Port Douglas
Certificate of Excellence
Reviewed August 20, 2013

Stayed here for 4 nights recently in a 2 bedroom apartment. Very clean, modern unit with high ceilings. Only negative for us from a design point was the "open concept" master bedroom bathroom area. Location was great and the on site owners/caretakers were very friendly and helpful.

  • Stayed: August 2013, traveled with family
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Thank canadiandocs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warac, Manager at Saltwater Luxury Apartments, responded to this reviewResponded November 29, 2013

Thanks for taking the time to post a review for Saltwater. It is appreciated.

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205 - 211 of 406 reviews

Reviewed August 11, 2013

We had another 5 weeks of great R&R in this ideally located accommodation looked after by John & Carolyne. While we were here some new furniture arrived, which is very comfortable and has brightened the unit up to enhance the holiday atmosphere. The view from our balcony is forever changing and we enjoy our daily walks.

We plan to be back next year.

  • Stayed: August 2013, traveled as a couple
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Thank domswi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warac, Manager at Saltwater Luxury Apartments, responded to this reviewResponded August 15, 2013

Thanks for your great review.
It was great having you as a guest at Saltwater again and we look forward to your return next year.
We also consider the view from the top level apartments worth the stair climb.

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Reviewed August 11, 2013

We found the apartment very nice and loved the location. Yes the stairs are a huge issue and very steep and a bit narrow on the tread, wheelchair access to top floor would have solved the problem or take a lower level with one flight instead of 3 plus the one up from the street. More concerned for the elderly to access with our ageing population we need to cater for all us baby boomers wanting to holiday in the beautiful Port. A lift and a garbage shoot would be a great investment!

We thought it very good value for money compared to $400 for some other rooms. Peppers is expensive so not sure where previous person was coming from! I would not be bothered doing the rounds of several rooms, too much packing. If you want to stay in a place like Port Douglas you must book ahead not expect to get a room at short notice.

We are in our 60s so would probably go for somewhere with a lift next time but a lot of places don't have them. If you are young and don't have kids under 3 this is a good option.

Room Tip: Top floors have views but 3 flights of stairs.
  • Stayed: August 2013, traveled as a couple
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Thank Mittagong4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warac, Manager at Saltwater Luxury Apartments, responded to this reviewResponded August 15, 2013

Thanks for your review.
We are pleased you did enjoy your holiday despite the stairs being difficult for you.
Hopefully it hasn't deterred you from returning to Port Douglas in the future.
We appreciate your feedback.

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Reviewed August 10, 2013

The low point of our trip. We stayed at 2 other places that were vastly better. The worst feature was lugging our pram up the 30 or 40 stairs every time we went back to the apartment. Nowhere downstairs to leave it. No lift. What a joke.

Otherwise this place is adequate but way below what you would expect for $300+ per night (for a 2 bed apartment). When I checked in I asked John the manager how long they had been open and he told me about 10 years "but we maintain the property to a very high standard and great news we just put new furniture in". Well that would have been great if the furniture didn't look like it had been bought from Fantastic Furniture or Super Amart. Very tacky. The 'luxury' tag is completely misleading and was a major disappointment.

And sure the location is great but most places in PD are only 5 mins from Macrossan st main strip.

The host John is a helpful nice guy but when that is the best thing to say about a place the conclusion is pretty obvious.

We stayed at Peppers (excellent) and Mai Tai (good). Our family stayed at Mandalay and for similar money had a far better room / experience.

No idea why they got so many good reviews. Most of our observations should be apparent to anyone that stays for 1 night.

Stayed: August 2013
Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warac, Manager at Saltwater Luxury Apartments, responded to this reviewResponded August 15, 2013

Thanks very much for your feedback.
The first thing we would like to point out is that when we received the reservation is was for 2 adults only. If we had been made aware that there was also children we would have endeavoured to place you in an apartment on the first floor.
We do have a number of guests staying at Saltwater that have children and prams. We are happy for the prams to be left in our reception area as we realise that some people are unable to manage the stairs easily.
We do have very positive feedback from guests so we are surprised that you were not happy with Saltwater but we understand that some peoples perceptions are different than others and we have to accept that.
It is a shame you didn't mention there was a problem when you were staying with us so that we could have helped in some way.
Thanks again for your feedback.

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Reviewed August 8, 2013

We stayed at Saltwater for 7 nights recently in a 2 bed ultra apartment. Very spacious and clean apartment with the perfect location of being on Macrossan st in the centre of town. John and Carolyne were great hosts and could not do enough for us to make sure our stay was pleasant and advice with the local area and tour bookings. Would not hesitate to book Saltwater again the next time we visit Port Douglas.

  • Stayed: August 2013, traveled with family
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Thank Tim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warac, Manager at Saltwater Luxury Apartments, responded to this reviewResponded August 15, 2013

Thanks for your review. Great to see you really enjoyed your holiday.
We hope to see y0ou again soon.

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Reviewed July 4, 2013

We stayed as a family of 4 in the 2 bedroom penthouse apartment. The apartment was a good size but the large balcony area (which is only available in the penthouse areas) made a big difference in terms of being able to spread out and relax. The complex is very centrally located right in the Main Street but only 10 minutes walk to the beach. That said, it is not at all noisy as Port Douglas doesn't carry much through traffic.
The complex has a small pool (which was quite cold) but still well suited to families of all ages. The apartment managers are very friendly and the accommodation is well priced for the Port Douglas market.

Room Tip: The star balcony space in the penthouse apartments are worthwhile if you are travelling as a group o...
  • Stayed: July 2013, traveled with family
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Thank Greg C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warac, Manager at Saltwater Luxury Apartments, responded to this reviewResponded July 23, 2013

Thanks for your great review. You all obviously had a great time at Saltwater.
Hopefully you will be able to return soon.

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Reviewed June 24, 2013

We just enjoyed 8 nights at Saltwater Apartments.

Very nice accommodation, with Management that take pride in the property. Rooms are large and the apartment layout / design is unique.

Location is absolutely central in Port Douglas, cannot be beaten. Despite being central, you have no idea you're in the middle of the action, it is very quiet.

Overall excellent value for money, will stay again in the future.

  • Stayed: June 2013, traveled with family
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Thank LJB1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warac, Manager at Saltwater Luxury Apartments, responded to this reviewResponded July 22, 2013

Thanks for your great review.

It's always great to get feedback from our guests especially when they have enjoyed their stay.

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Additional Information about Saltwater Luxury Apartments

Address: 30 Macrossan St, Port Douglas, Queensland 4877, Australia
Location: Australia > Queensland > Port Douglas
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Kitchenette Swimming Pool Airport Transportation
Hotel Style:
#6 Top resorts Hotel in Port Douglas
#7 Family Hotel in Port Douglas
#9 Luxury Hotel in Port Douglas
#13 Romantic Hotel in Port Douglas
Price Range: $201 - $540 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Saltwater Luxury Apartments 4*
Number of rooms: 14
Official Description (provided by the hotel):
located in the heart of Port Douglas; easy walk to all restaurants, bars, the beach & shops. air conditioned luxury self contained apartments ... more   less 
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Also Known As:
Saltwater Luxury Apartments Hotel Port Douglas
Saltwater Luxury Apartments Port Douglas

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