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“Excellent value and fun for families” 4 of 5 bubbles
Review of Reef Resort Port Douglas by Rydges

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Reef Resort Port Douglas by Rydges
Ranked #29 of 44 Hotels in Port Douglas
Sydney, Australia
Level Contributor
57 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Excellent value and fun for families”
4 of 5 bubbles Reviewed April 24, 2014

We spent 3 nights at this resort in April 2014 with our children. While we agree with other reviews that the resort is a bit old and out of town, it is fantastic and exactly what we were looking for. The facilities are very well maintained, the rooms have been renovated and the swimming pools are great fun for kids. The restaurant is also very good value, reasonably priced and good quality food. Hotel staff are very friendly and helpful. The only thing we missed were fly screens so we could enjoy the port douglas weather more.

  • Stayed April 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TomDon2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousTeam2014, Manager at Reef Resort Port Douglas by Rydges, responded to this review, April 27, 2014
Hi TomDon2014,

We've had comments regarding fly screens a couple of times now so we are currently looking at implementing this. We're glad to hear that we met your expectations and you had a great stay!

With regards,

The Team @ Rendezvous Reef Resort Port Douglas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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626 reviews from our community

Traveler rating
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    138
    58
    40
See reviews for
344
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (151)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Japanese first
  • Any
English first
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed April 23, 2014

We stayed here for six nights for our honeymoon and enjoyed our stay. We stayed in a delux one bedroom apartment. The apartment was nice, with two bathrooms, a good kitchen and nice living area. The hotel has good facilities, with a range of nice pools. It's a fair way out of Port Douglas, but not far from Four Mile Beach.. My only gripe is that the "king sized bed" was two single beds pushed together. This was pretty annoying on our honeymoon. Otherwise, the resort was great.

The staff deserve a special mention. We were there for Cyclone Ita and they went out of their way to make sure people felt safe and were well prepared. They were friendly andhelpful in answering all our cyclone and non-cyclone related questions. They also left us a bottle of sparkling wine to congratulate us on our wedding. Overall, we had a fantastic stay and would definitely consider saying there again in future.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cara J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousTeam2014, Manager at Reef Resort Port Douglas by Rydges, responded to this review, April 27, 2014
Hi Cara J,

Thanks for your great review! The king bed setup is very common in hotels, it's called a king zip which allows a hotel to offer more flexibility in room types as it can be made into a twin (two single beds) or one king bed. It was a bit touch and go for a while with Cyclone Ita however we came through it unscathed and operating as normal. Congratulations on your recent wedding!

Kind regards,

The Team @ Rendezvous Reef Resort Port Douglas
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Sydney, New South Wales, Australia
Level Contributor
80 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed April 21, 2014

We stayed here for a week and can thoroughly recommend it. Despite being close to the main road, our villa was very quiet and only a ten minute bike ride to the main street (Macrossan). There are enough pools that you can get away from the crowds although I must say that I found it slightly tiresome that the lap pool and fitness centre close at 2pm on Saturday and Sunday. The villas are well-appointed without being luxurious - but importantly, the beds are very comfortable. We loved the daily happy hour by the pool - the in-house restaurant is a perfectly good option and the buffet breakfast is also good, but not exciting. Staff were as helpful and responsive as they could be, although perhaps not quite as well-informed about the activities in the area as might be hoped for. However, these are minor quibbles - overall I think it's really good value for money.

Room Tip: Make sure to check that your room/villa is not one of those closest to the main street
See more room tips
  • Stayed April 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Kirsten L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousTeam2014, Manager at Reef Resort Port Douglas by Rydges, responded to this review, April 22, 2014
Hi Kirsten L,

We appreciate your great review of our resort and glad to hear you and your family had a great stay!

With regards,

The Team @ Rendezvous Reef Resort Port Douglas
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Solihull,
Level Contributor
78 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed April 21, 2014

And the reception was closed - so we drove into Port Douglas to find a restaurant open to get a drink. The resort has nice swimming pools, BBQ area. We stayed in a 2 bedroom apartment. The garden outside the back door was a bit overgrown but inside was well equipped. The drier didn't work and so reception were very helpful and gave us a key to an empty apartment to use the drier. Breakfast is included and it was very good. Nice choice and the food was hot. You do need a car as it is too far to walk into town especially if it was a really hot day. We would have liked to go on the little train which stops outside the resort but it doesn't run every day. Unfortunately whilst we were there we were not able to swim in the sea because of the jelly fish. Reception were really helpful when we were booking our trip to the Great Barrier Reef. If you want some night life stay closer to the town.

Room Tip: You really need a car to get about and it is quite a drive from Cairns to Port Douglas.
See more room tips
  • Stayed January 2014, traveled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank SuenBrianSolihull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousTeam2014, Manager at Reef Resort Port Douglas by Rydges, responded to this review, April 22, 2014
Hi SuenBrianSolihull,

Thankyou for your positive review. Our reception opens at 0700 so I assume you have arrived prior to this. We agree with your comments about hiring a car; we are a five minute drive into town and one hours drive from Cairns Airport. Our reception team are thrilled you mentioned their helpfulness - we can book all tours available in the area from our reception desk.

With thanks,

The Team @ Rendezvous Reef Resort Port Douglas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, United Kingdom
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed April 21, 2014

Stayed here last October and had the best time ever. Staff were very helpful and friendly service. Great location and really enjoyed the tranquillity of the surrounding. Buy a 5day bus pass if you intend going to Port Douglas as it's a lot cheaper than a standard day ticket.
Go to the tiny chapel on the beach front as the setting is amazing. Make sure you take a trip on the tour boats out to the coral reef as its amazing, truly one of the great seven wonders of the world.
Water is absolutely stunning and so warm to swim in"mind the croc's" though as they are there believe me.
Cairns is a fantastic place to stay in and the people are so friendly and time just seems to stand still here, best place we have been around the world so far.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank chris_davies777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousTeam2014, Manager at Reef Resort Port Douglas by Rydges, responded to this review, April 21, 2014
Hi chris_davies777

Thanks for posting yor belated review although I do have to point out that we are located in Port Douglas which is one hour north of Cairns. There are lots of tourist attractions to see up here as you mention, including the Great Barrier Reef and Daintree.

So glad you enjoyed your Australian holiday!

From the Team @ Rendezvous Reef Resort Port Douglas
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Melbourne
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed April 20, 2014

Booked a 2 bedroom deluxe villa through qantas hotels for ~155 per night which was excellent value especially if you know what to expect.

What I liked about rendezvous reef resort:

- Very spacious and large villa over two levels. Reverse cycle air con and ceiling fans in both bedrooms and in main living area. Plenty of storage space (linen cupboard, wardrobes, drawers). Master bedroom had a balcony and outdoor seating.
- Several resort pools to choose from with interesting waterfalls, faux caves and coves to explore. Curiously, pools "officially" close at 7pm in the evening. Apparently, to minimize noise to villas located near pool areas.
- breakfast was included in our room rate. Although the selection was not extensive and consisted of the usual fare, the quality was above average and better than expected. Coffee was pre-brewed in a pot but surprisingly good. Poached eggs were available which is rare and much appreciated over usual scrambled mess found in most breakfast buffets.
- Free wired broadband internet in villa which was fast. Free wireless around reception area but this was hopelessly slow.
- Free car-parking (especially considering having a car was essential)
- Our villa included a washing machine and dryer which worked and easy to use.


What i did not like:

- Tiny television in living area. No tv in the bedrooms.
- For a self-contained villa, the kitchen could be better equiped. Fry pan was cheap and nasty. Single small saucepan provided.
-we ate in the restaurant one night. Food was ok, nothing special but kids under 12 dine for free from a limited kids menu. Better options a short drive into town.

As noted in other reviews, the resort is located some ways out of port douglas which was fine for us as we had a rental car. Daily housekeeping was not included in the rate but this was expected and we laundered our own towels. All in, perfect for a self-catered family getaway without breaking the bank.

  • Stayed April 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank QZfrequentflyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousTeam2014, Manager at Reef Resort Port Douglas by Rydges, responded to this review, April 21, 2014
Hi OZfrequentflyer,

We appreciate your thorough review! Our large villas and lagoon style pools are definitely a big hit with our guests! We will take your comments on board regarding the kitchen equipment and look to improve the appliances and crockery.

Glad you enjoyed your overall stay here at Rendezvous!

The Team @ Rendezvous Reef Resort Port Douglas
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Brisbane, Australia
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed April 10, 2014

Lovely place to stay with the family. All the facilities you will need. We stayed in a 2 bedroom upstairs downstairs apartment overlooking the pool which was lovely. 3 tv's, full kithcen, 2 bathrooms, air conditioned, 2 balconies...perfect. Breakfast was included in the room rate each day with kids under 12 also able to eat free from the dinner menu at the restaurant. Brilliant value. The hotel is approx 5 min drive out of town however shuttle buses run frequently for those without a hire car. We had a car with onsite parking a breeze. Just across the road from the walkway to the beach. Highly recommended.

  • Stayed April 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Nicolej77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousTeam2014, Manager at Reef Resort Port Douglas by Rydges, responded to this review, April 11, 2014
HI Nicolej77,

Great review! Our villas are huge and all feature the upstairs / downstairs combination. Hope to see you again next time you choose to visit Port Douglas!

With regards,

The Team @ Rendezvous Reef Resort Port Douglas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Reef Resort Port Douglas by Rydges

Property: Reef Resort Port Douglas by Rydges
Address: 121 Port Douglas Rd, Port Douglas, Queensland 4877, Australia (Formerly Rendezvous Reef Resort Port Douglas)
Location: Australia > Queensland > Port Douglas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
#14 Top resorts Hotel in Port Douglas
#24 Luxury Hotel in Port Douglas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Reef Resort Port Douglas by Rydges 4*
Number of rooms: 98
Official Description (provided by the hotel):
Reef Resort Port Douglas by Rydges offers two storey 1, 2 and 3 bedroom villas each with a kitchen, laundry, separate lounge and dining areas, TV/DVD player and balcony or patio in over 110 square metres of living. Set on 15 acres of lush tropical gardens offering plenty of room to spread out and enjoy the facilities which include 2 large lagoon-style pools, 1 leisure pool, a children's pool, children's playground, gymnasium, 25m lap pool, tennis courts and a family BBQ area. ... more   less 
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Also Known As:
Rendezvous Reef Resort Port Douglas Hotel Port Douglas
Rendezvous Reef Port Douglas
Rendezvous Reef Hotel Port Douglas

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