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“Relaxed tropical resort.” 5 of 5 bubbles
Review of Hibiscus Resort & Spa

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Hibiscus Resort & Spa
Ranked #25 of 44 Hotels in Port Douglas
Sydney, Australia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Relaxed tropical resort.”
5 of 5 bubbles Reviewed June 14, 2014

Hibiscus Resort is wonderful relaxed accommodation in a Balinese style, surrounded by beautiful gardens. It has 2 pools both with jet spas and complimentary breakfasts of cereals, fruits and beverages was part of our package.
The tiled rooms are very comfortable and the kitchens have sufficient cooking equipment.
The staff are very helpful and Post Douglas 'CBD' is one street away with everything in walking distance. We stayed for 10 days in March 2014 and had 1 wet day.

Room Tip: We were on the third floor overlooking the central pool. It was quiet and private with huge palms o...
See more room tips
  • Stayed March 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank tranbrae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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319 reviews from our community

Traveler rating
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    12
    9
See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Mount Barker, South Australia, Australia
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed June 1, 2014 via mobile

A beautiful, compact resort only a short walk from the Main Street, marina and beach. No worries with over crowding here. The pool was heated and breakfast by the pool was very serene. The rooms were ideal for our family of 4 with interconnecting rooms giving us 2 of everything. The only negative is trying to have breakfast at peak time. The buffet area is very small and cramped but who cares when you are on holidays.

Stayed July 2013, traveled with family
Helpful?
1 Thank James K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Townsville, Queensland, Australia
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed May 29, 2014

This property is not the 5 star property that I was expecting when I purchased through Luxury Escapes. After saying that the property was perfect for us. We had 2 apartments side by side on the lower level which overlooked the pool and the lush gardens. The location of the resort was in easy walking distance to everything the area has to offer. The rooms were not serviced or towels changed but you could arrange for servicing I believe for an additional cost. The resort did provide pool towels which you could use for day trips if necessary. The apartment is one bedroom with a 2 way bathroom, small kitchen and living area. The breakfast provided around the back pool was basic but was enough to see you through to lunch. If there were more than a couple of people serving themselves breakfast at one time you had to be very patient. The woman who was on breakfast duty was amazing.... she was bright and chirpy and nothing was too much trouble. The massages that were included in the package were great. I also visited the spa for a facial that Scott? The Spa Manager was my therapist and it was a truly amazing experience. We would definitely stay again.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank Donna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ballarat, Australia
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed May 25, 2014 via mobile

This is my third trip here. Our family books in for two months because it's clean, comfortable, quiet, handy walking distance to shops, comfy beds, everything necessary for a relaxing stay and charming staff. I recommend Hibiscus to all my friends and I will certainly keep coming back! It's a Non Pretentious Zone - just what I want.

Stayed May 2014
Helpful?
1 Thank Paris E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caloundra, Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed May 25, 2014

We have just spent five days at this Resort as part of a package deal through Luxury Escapes. Property listed as four and half stars. I normally do not write these types of reviews but feel as though someone has to know about this property.
I do not know whether we were unlucky or not but these were the things wrong with our unit (5)
No Foxtel for four of the five days.(TV was replaced after speaking to reception)
Drainage problems with bath. Water was not going down drain when showering. (fixed by a plumber)
Front door did not lock. Could be pushed open even when locked
Unit was dusty and smelly
Unable to use lounges around pool as though were hosed off each morning and didn't dry all day.
Ironically there were messages in unit to save water
Towels were not changed even though we stayed five days.
Overall very disappointed in this resort and will not be staying there again. Only saving grace were the staff who assisted when requested.
Certainly not four and half stars, desperately in need of a make over.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
9 Thank Bobbright51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
139 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed May 23, 2014

The location of Hibidcus is great, no need for a car or bus, walk everywhere but just away from the noise of Macrossan st. The apartment we had was a one bedroom, plenty of room and excellent balcony area. The rooms were becoming a little tired and the shower area has to be updated, the small bath and shower arm that would not stay up was well past its used by date. The breakfast is continental, so anyone wanting bacon eggs etc, will have to walk up the street, but ceral fruit coffee toast were all there and more than adequate for us, all served with a smile.The front desk staff were excellent nothing was a problem.

Room Tip: first or second floor, more private.
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank paddles_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed May 21, 2014

Our 5 night stay at Hibiscus resort was a wonderful experience. Emma gave us a warm welcome and showed us around. Rooms, resort and garden decor could have you believe you are in Bali and not Port Douglas. Breakfast was a real treat when greeted by Ha she was so warm and fun and nothing was a problem. Ha was a pocket rocket managing everything with care and ease. This was very noticeable on the Saturday her day off!!! Would recommend this resort for couples or families.

Room Tip: Studio room 44 or 53 both suited for 2 people. Very quiet.
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  • Stayed May 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Kathy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hibiscus Resort & Spa

Property: Hibiscus Resort & Spa
Address: 18 Owen St, Port Douglas, Queensland 4877, Australia (Formerly Hibiscus Gardens Spa Resort)
Location: Australia > Queensland > Port Douglas
Amenities:
Free Parking Kitchenette Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Spa Hotel in Port Douglas
#13 Top resorts Hotel in Port Douglas
#26 Romantic Hotel in Port Douglas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hibiscus Resort & Spa 3.5*
Number of rooms: 66
Official Description (provided by the hotel):
This spa resort is ideally located just 100 metres from the vibrant Macrossan Street and 300 metres from famous Port Douglas Four Mile Beach and the Reef Marina. Port Douglas has always been considered an ideal holiday destination because of its proximity to the Great Barrier Reef and the Daintree Rainforest, two of Australia's World Heritage Listed Parks. Experience the adventures of a lifetime - diving, sailing, snorkelling the Great Barrier Reef, safaris, bushwalks and eco tourism tours in the Daintree Rainforest. At the end of your exciting day come back to the tranquil Hibiscus Resort & Spa to relax and soak up the tropical ambience. Lush tropical gardens swirl around your balcony. Teak and cedar furnishings create a calm, soothing atmosphere. Carved stone statues guard the inviting pools & ponds. Balinese inspired holiday accommodation. Laze in the tranquil waters of the resort pools. Unwind and refresh in our Hibiscus Spa. ... more   less 
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Also Known As:
Hibiscus Gardens Hotel Port Douglas
Hibiscus Gardens Resort

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