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“Great location” 4 of 5 stars
Review of Hibiscus Resort & Spa

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Hibiscus Resort & Spa
Ranked #26 of 44 Hotels in Port Douglas
Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great location”
4 of 5 stars Reviewed January 8, 2013

We purchased a deal from Getaway Lounge to stay in a 1 bedroom apartment. We stayed for 4 nights and enjoyed the whole experience. Breakfast was included each day and it was really nice...the girl that works on weekday mornings is so bright, happy and welcoming she made it an even better experience. Nothing was too much trouble for her. I didn't get her name but if you stay there you will know who she is, she's just delightful. Our room was good and the pools were a life saver as the humidity was high when we were there. Overall it was a great holiday and I would stay there again. The location is perfect...you can walk to all the nice places in town. Also included in the deal was a 30 minute massage in the Spa at the resort. It was the best massage I have ever had. It was an amazing deal with all the inclusions which made the trip even more enjoyable.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank Geelow59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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300 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 31, 2012

Stayed for 8 days over New Years, and had a overall ok experience. The location is great as its a short walk to both the main road, restraunts, beach and marina. The resort however needs some work. The shower never worked properly went constantly from boiling hot to freezing cold. And if u can stay here when it's quiet that is the only major problem. But if its busy, there are not enough car spaces for the amount of guests, not enough anything for the amount of guests actually. If you can avoid, it breakfast is basic fruit and cereal ours was free for our stay but would have been $19 a morning otherwise (there a cafe's a short walk with better value)! And even if you want breakfast, there are not enough tables for everyone, so finding a spot to sit is a painfull experience. Don't plan on using the barbecues at dinner time a there are 2 per side of the resort and most nights were taken. Otherwise the service was pleasent and nice.

  • Stayed December 2012
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Stemby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 29, 2012

The resort is the most relaxing place I've stayed. Very quiet throughout the day and at night. My partner had a 90min massage in the spa and said it was definately worth the money ($150) But book early as its popular. The position of the resort is also good as its close to the Main Street where the bars, shops and restaurants are! I would definately return to port Douglas and the hibiscus resort as we have had such a lovely time x

  • Stayed December 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank 13yelsel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
112 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 stars Reviewed December 15, 2012

Having had a bit of a horror encounter with some Huntsmen spiders at our hotel up in Daintree, we decamped rapidly to Port Douglas and found this place (spider free thank God!). I really liked it (though it was quite pricey) - halfway between the beach and the marina, with the main shopping street a short walk away. A bit strange that they shut reception at 6pm, but that was our only niggle. We didn't have time to try the pool as we were too busy snorkelling on the Barrier Reef, but it looked like a lovely spot to relax from what I saw. The room was excellent - good kitchen, big telly, clean and spacious with sunbeds on our little terrace. And we got a free bottle of champagne - it turned out it was a mistake but they let us keep it - nice touch!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank tonysony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 9, 2012

Stayed here for 3 nights back in May. Upon arriving the staff where more than helpful and the setting was really beautiful.It is a great spot very handy to everything.
Our room had a common door with the appartment next door, unfortuanately we were able to hear every noise from them, it sounded like they were in our room.
There are lovely timber louvers instead of glass windows which look beauiful but are really not practical, as you hear every noise from the street, so maybe ask for a room at the back not on the street.

  • Stayed May 2012, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Beeratbeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed December 3, 2012

2013 will be our 4th stay at HibiscusGardens Resort. The management & staff are very friendly, accommodation clean, airy & comfortable. We have stayed in March, April & May and did not even need the airconditioning, it was so beautiful to have fresh air and listen to the rain falling on the trees. We both just loved the variety of exotic fruits etc at breakfast. The endulgence package was well worth it, just loved the spa treatments so much so had another before we finish our week. The proximity to Macrossan Street is a real bonus and even in the rain it is just a very short trip up the street to excellent restaurants. There are not a lot of street lights but we always take a torch so when it was a little dull with the rain it was very easy to get around at night. One has to keep in mind that the majority of staff in the Port are backpackers but that is what gives the place a unique charm to contact so many young internationals who are there to experience our country and far north queensland. We just love staying a Hibiscus and can recommend it from our experiences.

Room Tip: Ask where your room will be located the higher the better but remember there are stairs to most room...
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  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank SHIRLEY C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 1, 2012

My boyfriend and I recently visited the Hibiscus Gardens resort after purchasing the Cudo deal and we had an amazing time. We were put into a studio apartment, which I was worried would be too small but was perfect for the two of us. The main bonus was that our balcony didn't go out onto the main landing, like the 1 or 2 bedroom apartments, so we had total privacy.

Our balcony didn't have any special view, but it was up high and there were lots of high lush plants outside that blocked everything and gave it a rainforest feel. The breakfast each morning is simple, we wouldn't have paid the $18 for it but it was included in the deal so it was good.

The room was clean and had everything we needed - microwave, bar fridge, plates, etc, but we ate out at the local restaurants 90% of the time.

Definitely the best feature of this hotel is the location. It is literally 200m away from the beach, 200m away from the main street and restaurants, and 200m away from the marina (where all the snorkelling tours leave from, so no need to book bus transfers). Based on the reviews I read before I left the manager can be quite disagreeable - we didn't have much interaction with him but from what we found he was fine, we mainly saw a young girl on reception (I think her name is Jodie) and she was very nice and helpful.

Overall, the location is extremely central, the hotel rooms and grounds are clean and well maintained (especially the lush rainforest feel they have created) and all the staff seemed lovely and helpful. Would definitely recommend to a friend!

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Nicola L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hibiscus Resort & Spa

Property: Hibiscus Resort & Spa
Address: 18 Owen St, Port Douglas, Queensland 4877, Australia (Formerly Hibiscus Gardens Spa Resort)
Location: Australia > Queensland > Port Douglas
Amenities:
Free Parking Kitchenette Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Spa Hotel in Port Douglas
#13 Top resorts Hotel in Port Douglas
#26 Romantic Hotel in Port Douglas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hibiscus Resort & Spa 3.5*
Number of rooms: 66
Official Description (provided by the hotel):
This spa resort is ideally located just 100 metres from the vibrant Macrossan Street and 300 metres from famous Port Douglas Four Mile Beach and the Reef Marina. Port Douglas has always been considered an ideal holiday destination because of its proximity to the Great Barrier Reef and the Daintree Rainforest, two of Australia's World Heritage Listed Parks. Experience the adventures of a lifetime - diving, sailing, snorkelling the Great Barrier Reef, safaris, bushwalks and eco tourism tours in the Daintree Rainforest. At the end of your exciting day come back to the tranquil Hibiscus Resort & Spa to relax and soak up the tropical ambience. Lush tropical gardens swirl around your balcony. Teak and cedar furnishings create a calm, soothing atmosphere. Carved stone statues guard the inviting pools & ponds. Balinese inspired holiday accommodation. Laze in the tranquil waters of the resort pools. Unwind and refresh in our Hibiscus Spa. ... more   less 
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Also Known As:
Hibiscus Gardens Hotel Port Douglas
Hibiscus Gardens Resort

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