stayed here for 4 nights. The first day we arrived we got put into a pokey little room, tinny out of date bathroom,tinny tv with really bad sound, the batteries for the remote were dead. Asked if we could be moved to another room, the lady said there was none available anything during our stay due to weddings. Asked a really helpful English girl the following morning and there was no problem at all. Moved to a really nice room over looking the pool. But didnt manage to get much sleep the reminding nights as the water outlet from upstairs air conditioners constantly dripped on to the one in our room making mind numbing thumping noises every two seconds constantly absolute torture. Went down for breakfast by the pool, went to the counter to see how things worked, what we had to do,we basically got ignored whilst the girls behind the counter chatted, when they did manage to acknowledge us and we asked how we were to go about things, charging to room etc she just stared at us, muttered something, totally disinterested. We ended up having to go into town to get breakfast from then on.
The place is a beautiful looking place on the photographs and is a very nice looking place when you get there, but its on the verge of starting to run into disrepair. We didn't have any day where room service was provided. Maintenance really needs to be addressed.
The one good thing it has going for it is its location. Its very close to Macrossan st. I loved Port Douglas and i am planning my next trip back already, i went around to a couple of resorts before i left and left those places feeling very disappointed with the choice i made in staying in Hibiscus. The facilities and the price of the alternatives in Port Douglas are much better.
No Bar or Restaurant was also disappointing. Seriously, we hardly every complain but this one left me feeling really bad. I couldn't recommend this place. The next time in Port Douglas i don't even think that i could drive up the same street as Hibiscus. The place does have plenty of potential and it could do really well, its a pity
- Official Description (provided by the hotel):
- This spa resort is ideally located just 100 metres from the vibrant Macrossan Street and 300 metres from famous Port Douglas Four Mile Beach and the Reef Marina. Port Douglas has always been considered an ideal holiday destination because of its proximity to the Great Barrier Reef and the Daintree Rainforest, two of Australia's World Heritage Listed Parks. Experience the adventures of a lifetime - diving, sailing, snorkelling the Great Barrier Reef, safaris, bushwalks and eco tourism tours in the Daintree Rainforest. At the end of your exciting day come back to the tranquil Hibiscus Resort & Spa to relax and soak up the tropical ambience. Lush tropical gardens swirl around your balcony. Teak and cedar furnishings create a calm, soothing atmosphere. Carved stone statues guard the inviting pools & ponds. Balinese inspired holiday accommodation. Laze in the tranquil waters of the resort pools. Unwind and refresh in our Hibiscus Spa. ... more less
- Reservation Options:
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- Also Known As:
- Hibiscus Gardens Hotel Port Douglas
- Hibiscus Gardens Resort