I've now stayed at Turtle Cove 5 or 6 times. I was there a few months after it opened in 1993 and roughly every couple of years since. It is part of my gay history and I loved the place for its location, friendliness and standards. I had always had good experiences there. But 6 visits is enough. Last time but one, in late 2004, I noticed a decline in standards. The rooms were starting to show wear, the place looked run down, it was not as clean as it could have been and the staff, while still friendly, were inexperienced and unprofessional. I was assured that the problems were temporary and that things would be back to normal.
So I went back in April, 2006. To my great disappointment the decline has continued. The resort really needs money spent on it. Furniture is ageing, the whole resort looks tatty, the public areas are worn. The new spa area is a great addition but I only saw it used once. Food standards had declined and, though not overpriced, it was pub grub. The whole place looked dirty . Dirty tables, ashtrays etc It desperately needed a sweep and there was mould on many things such as walkways, walls etc While there was plenty of staff, they seemed to lack supervision.
I have been for the last time. Its sad that such a beautiful location isn't being capitalised upon. The staff are saying that the its for sale and its going straight. The whole thing seems to have run out of steam. Its very sad but life goes on. I see in another review the Manager, who had left when I was there, said that it's won a prize for the best gay resort in the world. If that's so, it does not say a lot for the ones that Turtle Cove beat. I'd advise anyone going to do their research before committing their dollars and also look at the many similarly priced but now far superior hotels in Port Douglas.
- Official Description (provided by the hotel):
- Turtle Cove Beach Resort is a Gay and Lesbian, Adults Only, Absolute Beach Front Holiday Resort near Cairns, Australia. Join us in Tropical Far North Queensland and experience the most fantastic and secluded piece of unspoilt GLBT Paradise in Australia,some say the world. Be assured,Turtle Cove Beach Resort is not your ordinary Gay and Lesbian Hotel! Come and explore our totally private, clothing optional, tropical beach and have the holiday/vacation of your life time! Turtle Cove Beach Resort is an absolute beachfront slice of Gay and Lesbian Heaven and is conveniently located between Cairns, Palm Cove and Port Douglas, it is the perfect place to chill and relax. ... more less
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- Also Known As:
- Turtle Cove Hotel Port Douglas
- Turtle Cove Smithfield