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“Perfect in paradise”

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Mandalay & Shalimar Luxury Beachfront Apartments
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Perfect in paradise”
Reviewed May 10, 2013

From the moment my Husband and I arrived we were welcomed by the lovely Pauline who surprised us with a room upgrade and expert knowledge on what Port Douglas had to offer. And if that wasnt good enough she also offers us a late checkout on our departure day without charge which meant we had our room till 5pm on that last day when the airport shuttle picked us up. The next few days Denise was on board and continued with the excellent service and knowledge and helped out with tour arrangements & best things to see and do. As it was our first time to Port Douglas we were very impressed with the great service everywhere, wonderful restaurants & eateries and could not fault the location of Mandalay. Only a ten minute walk to the main strip and a stone throw to the beach. The apartment (room 5) was spacious, homely, spotless and opened out to our own terrace with a built in day bed, private deck chairs and outdoor dining table looking right out to the beautiful serene pool. We thoroughly enjoyed our stay and would definitely go back for our next family holiday with the kids. They would've loved it too!!!!

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Bonza007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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528 reviews from our community

Traveler rating
    401
    98
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
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English first
Hobart, Australia
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 8, 2013

Decided to give the Mandalay a try after looking at many Port Douglas accommodation options.

I have to say the apartments are huge, with ample outdoor living space, nice pool area and great location.

Great choice highly recommended.

Room Tip: Facing pool area is great
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Russtas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Castro Valley, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 28, 2013

Spent three nights here, and it was fairly priced with very kind service. Reception was very knowledgeable and helpful. Great welcome when we arrived, and ensured we had a great time. Surroundings were well maintained, and air-conditioning was strong on a VERY hot weekend. Will definitely stay here in the future.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
1 Thank saltbaum1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 27, 2013

We stayed for a week in a three bedroom apartment at Mandalay. The apartment was very large and the kitchen was well equipped with everything you would need. The apartment had a large balcony with a lounge and table/chairs. Aircon and fans kept it cool, and TVs in two of the bedrooms. The pool was quite small and always quite busy. Only negative was that you had to pay for washing detergent, I think it was $1 per load. They should provide one or two sachets in my opinion. There is a tennis court to hire and a BBQ with table and chairs. We only discovered the second pool on our last day, however it is very small and shady so we didn't use.
Its located right across from the beach and easy walking distance to Macrossan Street to the shops and restaurants. Enjoyed our stay at Mandalay.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LouRSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
3 reviews
Reviewed April 25, 2013

We (2 adults and 3 teenagers) had a great week at the Mandalay, The apartments were opposite the beach and close to the safe swimming area, close to a cafe for a morning coffee and a beer in the afternoon at the Surf Life Saving Club. Comfortable beds, cool air conditioning and clean large dining areas, bathrooms and lounge and kitchen. The pools were luxurious! The staff were friendly, helpful and answered all our questions. Even the resident dog, Milo was friendly! We will be back!

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sue T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sale
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed April 12, 2013 via mobile

We recently stayed in a 3 bedroom apartment and it was very comfortable. Position is great, a short 5 min walk to everything and just across the road from the beach. Location is very quiet and service from the ladies at reception is great. Apartments have everything you need and beds very comfortable. Would definitely recommend and hope to return. Pool at the front is great, complete with noodles and balls to keep kids and adults occupied.

Stayed April 2013
Helpful?
Thank jonoandmarji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed April 9, 2013

We stayed for three nights in a two-bedroom apartment (although we only needed one bedroom). We had asked for an early check-in and were granted one, but when we arrived, the unit assigned to us was not ready. I asked if there was another unit ready. We were asked to go exploring for an hour or so, and encouraged to stay with the assigned unit. No big deal--- we wandered to the beach and around the grounds, etc. admiring the beauty, lushness and amenities of the resort. When we finally got into our unit, I was immediately grateful that we were advised to stay with that unit (Unit 34). It was a corner unit by the second, smaller swimming pool. Nobody was using the pool, so, in effect, it was our private pool, just outside our lush, private patio. There was a small bbq/grill at the pool entrance that we used. It was also just one short flight of stairs above the parking garage where we parked our rental car. I am convinced that it was absolutely the best unit on the entire property!

The property is beautiful and conveniently located just across a small, quiet road from the walkway to the beach, which was stunning! There were only a few people at the beach at any given time, so it was totally relaxing. The main drag, with the shops, restaurants, tour shops, grocery, etc. was within easy walking distance. The marina, where we boarded our dive/snorkelling boat for a day was a little further, but still within walking distance.

The apartment itself was gorgeous! Spacious, clean, with lots of daylight, three private patios, upscale furnishings and appliances. I could easily see myself being happy living in a place like this. The full kitchen had features that I dream of having in my kitchen at home. They've thought of every little detail, including a faucet at the edge of the patio at every unit, to wash the sand off after the beach. I highly recommend this place and would not hesitate to stay again if we are in Port Douglas.

Room Tip: Unit 34 is a corner unit with great privacy, adjacent to the small pool and just above the parking...
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Solarphile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mandalay & Shalimar Luxury Beachfront Apartments

Property: Mandalay & Shalimar Luxury Beachfront Apartments
Address: Corner Garrick & Beryl Streets, Port Douglas, Queensland 4877, Australia
Location: Australia > Queensland > Port Douglas
Amenities:
Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #8 of 56 Specialty Lodging in Port Douglas
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Mandalay & Shalimar Luxury Beachfront Apartments 5*
Number of rooms: 41
Official Description (provided by the hotel):
Mandalay Port Douglas Accommodation offers luxury beachfront apartments surrounded by lush gardens, directly across from Four Mile Beach and only a five minute stroll to the centre of Port Douglas. With an exclusive walkway direct to the Four Mile Beach, Mandalay Shalimar Luxury Beachfront Apartments offer the opportunity to relax in five star comfort. Spacious resort surroundings, tennis courts and a large swimming pool are features of the two and three bedroom luxurious holiday apartments. ... more   less 
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Also Known As:
Mandalay And Shalimar Luxury Beachfront Apartments
Mandalay & Shalimar Luxury Beachfront Apartments Hotel Port Douglas

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