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“Looooved it!!”

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By The Sea Port Douglas
Certificate of Excellence
Seattle, Washington
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Looooved it!!”
5 of 5 bubbles Reviewed September 6, 2010

By the Sea Port Douglas is a most wonderful place to stay! The new owners have done an amazing job creating an oasis for those traveling. I completely agree with everything mentioned in previous reviews.
Here is my own personal story: When we had a difficult time on one of our tours. due to flash flooding, By The Sea's response was extraordinary. They went out of their way to make us feel better by personally contacting the tour company. When negotiations did not go so well, Wendy kindly offered us the use of her own convertible sports car to use for the day. How amazing is that?
I highly recommend By The Sea to anyone traveling to the Port Douglas area. Their warmth and quality of service exceeds no other.

  • Stayed August 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank seeseattle_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,273 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Christchurch, New Zealand
1 review
4 of 5 bubbles Reviewed September 6, 2010

By the Sea lived up to expectations being just across the road from the beach and yet nice and handy to the shops and restaurants. Great place to stay if you dont have a car as you are able to walk to most places. The staff were very friendly and gave helpful advice about where to visit and the good restaurants to eat at. Our room was described as cosy and it was very compact but all we needed for our stay, being cleand and quiet. It was nice to have the private patio where we could sit outside.

  • Stayed August 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Hillview7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guildford, United Kingdom
1 review
5 of 5 bubbles Reviewed September 1, 2010

Having travelled extensively in Australia on 5 different occasions, the customer service I have encountered has always been high. The ladies at "By the Sea" give it a whole new level however. Incredibly friendly and efficient (to be expected), but the variety of additional resources offered for free during your stay (beach towels, bikes, body boards, dvd players & dvds etc) is quite superb. In addition, the service provided even when the office is supposed to be shut, demonstrates how much they value their customers. Local knowledge is excellent in regard to what to see, trips to go on, where to eat etc. The rooms have been completely refurbished from last year when we also stayed here. It was a good room then, but the quality now is outstanding and still good value. I'm sure that many other places in Port Douglas are of equal quality in terms of location & standard of rooms & prices, but none could better By the Sea in terms of quality of service. I wouldn't consider anywhere else personally.

  • Stayed August 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HughandDawn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, Australia
1 review
4 of 5 bubbles Reviewed August 28, 2010

We stayed in the Rainforest 2 Level Superior Apt. This particular apartment has quite a large outside deck with BBQ which was good for relaxing after the days adventures. The double bedroom is upstairs, a good parents retreat complete with sea breezes and sound of waves.

The hotel is within easy walking distance of shops and restaurants as is the marina and the Sunday markets.

We booked all our reef trips etc through the hotel office, which gave excellent advice and always had a great experience. The internet was fast and inexpensive. Beach chairs and fresh towels were a bonus and provided for free. The hotel does have a pool but with the beach right next to us we swam and relaxed there most days.

By The Sea is not your nouveau trendy apartment hotel. It is very reasonably priced, is fitted out with new or almost new furniture and fittings. It is most definately located in one of the best spots in Port Douglas. The staff are lovely and were always very helpful. We would book the same apartment again for our next Port Douglas adventure.

  • Stayed July 2010, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Newy64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tewantin, Queensland
1 review
5 of 5 bubbles Reviewed August 26, 2010

We were impressed by the hospitable welcome, the friendly and efficient service and the comfortable, stylish and well-equipped apartment that we were allotted. We were also impressed by extra touches such as the availability of pool toys, beach towels, umbrellas, beach chairs, laptops, and reading matter. We were made to feel completely at home and we have made a booking for 2011.

  • Stayed August 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Delightful_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed August 26, 2010

This was our 9th stay here, it is a perfect location 1 min walk to the beach and a few minutes walk to the shops and other attractions. The staff are very friendly and helpful and there are alot of extras. There is a variety of rooms for different needs and budgets. The rooms are very comfortable and quiet. The heated swimming pool was a bonus.

  • Stayed August 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Clinty_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tauranga, New Zealand
1 review
4 of 5 bubbles Reviewed August 26, 2010

"By The Sea" IS by the sea. Perfect location for beach access for those walks along the beach, swimming and sunbathing. Located right on the main street so ideal for retail therapy, cofee shops and Restaurants.
Our rooms were tastefully decorated,super kingsize comfy beds. All amenities were clean freshly painted and in top condition.Our balcony overlooked the beach. We had our own bar-b-que .
The staff were efficient ,friendly and always obliging. Added extras were the beach towells, chairs,chilly bins free to use. A home away from home.

  • Stayed August 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zoe35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about By The Sea Port Douglas

Property: By The Sea Port Douglas
Address: 72 Macrossan St, Port Douglas, Queensland 4877, Australia (Formerly Archipelago Apartments)
Phone Number:
Location: Australia > Queensland > Port Douglas
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #2 of 56 Specialty Lodging in Port Douglas
Price Range (Based on Average Rates): $
Hotel Class:4 star — By The Sea Port Douglas 4*
Number of rooms: 24
Official Description (provided by the hotel):
Have the best of both worlds by staying at By the Sea Port Douglas. The convenience of staying in the main town centre (Macrossan Street) but also the tranquility and beauty of staying right by the sea! ... more   less 
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Also Known As:
By The Sea Port Douglas Hotel Port Douglas

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