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“Great location,great staff!”

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By The Sea Port Douglas
Certificate of Excellence
Melbourne, Australia
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great location,great staff!”
5 of 5 bubbles Reviewed July 16, 2013

Girls at By the Sea go the extra mile to provide friendly, helpful service.
Nothing is too much trouble, from providing advice on DVDs to assisting
our friends with a large pot to cook the mud crab they had caught. All
the extras provided make a difference and just a short step to the beach
but still within walking distance of all that Port Douglas has to offer. We
travelled with friends and we all had long faces when we had to leave.
Can't wait to come back.

Room Tip: Balcony room looking out to coconut palms and the sea helps to set the scene.
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank M N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,270 reviews from our community

Traveler rating
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    7
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (355)
Date | Rating
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  • Dutch first
  • English first
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English first
Herzliya, Israel
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed July 7, 2013

An extraordinaire hotel... you do not see these around with excellent service, location, rooms, facilities. Free everything, inclu. internet, bikes, DVD, books, beach towels and chairs, beach games for kids.

Room Tip: Ask for a room with sea view
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sheila O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed July 6, 2013

Our second stay at By The Sea was just as relaxing as our first with its exceptional location and service. Five days were not enough to enjoy all the added extras that By The Sea offers its guests.

Why would you go anywhere else? See you next year.....

Room Tip: We love the superior sea view rooms!
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Colleen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Macquarie, Australia
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed June 16, 2013

First, I'm an ex-pat American living in Australia, and for the poor little Americans on here that comment that they found bugs in their rooms - it's AUSTRALIA. You chose to travel to the TROPICS. There is a high possibility that you're going to find bugs and more in your room no matter where you stay. Grow some.
By The Sea is absolutely one of the best all-around places I've EVER stayed, with a huge range of free amenities, beautiful decor, lovely rooms, perfect location and of course, excellent customer service.
The girls at By The Sea had plenty of great suggestions for things to fill our days, and we appreciated their honesty when it was just simply not good weather for a trip out to the reef.
Jodi - we're sorry about Roundup, but we THANK YOU for the unforgettable experience.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travelroos03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 15, 2013

I have just returned to a cold and wet Melbourne after a wonderful stay at By the Sea. Many thanks to Wendy and the girls for their great service, nothing being too much trouble. (Thanks Wendy for your friendlyness and advice on the DVD's by the way). By the Sea is so convenient, a few seconds from the beach and the township of Port Douglas. Had a lovely room with a balcony overlooking beach and pool areas creating a very relaxing holiday.
I definitely recommend "By the Sea". Thanks again girls.

Room Tip: I was very happy with my room (room 12) overlooking the pool and beach areas. It was lovely sitting...
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  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ANN P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 13, 2013

By-the-Sea is the ideal spot if you want great value and a quiet place to relax. The staff were friendly and the many free items available, from books and DVDs to bicycles, deck chairs, and beach towels were a welcome surprise. Being asked to sign a statement acknowledging that this is a quiet resort was a big relief on arrival. The only noise came from kids in the pool during the day. Walking on the beach or strolling into town, this was one of the most relaxing breaks I've had in years.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ababus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Level Contributor
69 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
3 of 5 bubbles Reviewed June 10, 2013

Just returned from a 3-night stay at By the Sea. We booked By the Sea due to the availability of free, unlimited, fast (for the area) internet. Also, the ladies who run By the Sea are very responsive over email, which was much appreciated.

First, the pros:

*Location. Very close to the beach and walking distance from everything in town.

*Internet. Reasonably fast speeds, unlimited on multiple devices. Rare for this area. One device did have a bit of trouble connecting wirelessly (there is a password screen, which did not come up. Thankfully it did on our phone, and we were able to type in the IP address of the password screen on the device to connect. There was also a wired connection).

*Availability of bicycles, beach chairs, DVDs, and other equipment.

*Our apartment, the Tropical Elegance, was very spacious and quiet.

*The saltwater pool, although not large, was heated and comfortable.

The negatives:

*The rooms are not the cleanest. A huge collection of dust was on the ceiling fan blades, and we found/killed several bugs.

*No comforter on the beds.

*We had a short-circuit of power in our room. This was resolved extremely quickly and would not even be worth mentioning except that multiple times we were asked what appliances we had left on (even after letting them know we had turned everything, even the air conditioner, off). As I said, the electrician came extremely quickly, and the short was due to the balcony fridge. We were very lucky that this happened during business hours.

The important thing is to know what you are choosing. If you are looking for a luxurious apartment/hotel, stay elsewhere. If you are looking for a 2 1/2 to 3* (in normal US hotel equivalent star ratings) hotel in a lovely location, you'll enjoy By the Sea.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Ami P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about By The Sea Port Douglas

Property: By The Sea Port Douglas
Address: 72 Macrossan St, Port Douglas, Queensland 4877, Australia (Formerly Archipelago Apartments)
Phone Number:
Location: Australia > Queensland > Port Douglas
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #2 of 56 Specialty Lodging in Port Douglas
Price Range (Based on Average Rates): $
Hotel Class:4 star — By The Sea Port Douglas 4*
Number of rooms: 24
Official Description (provided by the hotel):
Have the best of both worlds by staying at By the Sea Port Douglas. The convenience of staying in the main town centre (Macrossan Street) but also the tranquility and beauty of staying right by the sea! ... more   less 
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Also Known As:
By The Sea Port Douglas Hotel Port Douglas

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