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“Great apartment in perfect location! Highly...”
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Overview
Condo/Apartment -
2 Bedrooms, 3 Bathrooms, Sleeps 5
Port Douglas, Queensland

Reviews from our community

Excellent - based on 14 reviews
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Reviews from our community

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RItravele...
Rhode Island
Level 6 Contributor
302 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 600 helpful votes
“Great apartment in perfect location! Highly recommend”
Reviewed April 11, 2016 for a stay in March 2016
2
people found this review helpful

Three of us stayed in Tranquil Retreat apartment from March 1st to March 8th, 2016. This is great apartment, clean, well maintained, and located very conveniently to the Four Mile Beach and to many restaurants, cafes, shops, etc. From the start (e-mail communications with the owner Adam) everything worked fine: we were receiving prompt responses to all our questions and a lot of additional information that helped with the planning of our trip. And after communication with Karen was fast and easy as well; she and her husband Jeremy manage apartment for Adam.

Very good, detailed description of the apartment is in review from May 19th, 2014 below. I will not repeat the same information again. The apartment has 2 bedrooms and 2 1/2 bathrooms: full in-suite bathroom with every bedroom and ½ bathrooms downstairs: it has no shower, but has washer and dryer. The apartment is located on 3rd floor and apartment itself has 2.5 levels, a lot of stairs, keep it in mind if you have any problems with mobility. Beautiful airy living room area with high ceiling, 2nd floor bedroom overlooks it, but if you are light sleeper and somebody stays longer or wake up earlier every sounds echoes to this bedroom like it is happening next to your ear (doesn’t matter if wooden panel closed or not).

Kitchen was well stocked with all dishes, utensils, cups, glasses, pots, etc and also some necessities like: sugar, tea, salt, pepper, olive oil, vinegar, soy sauce, and other extra stuff like sauces and flour. 2 pods of coffee for Nespresso machine and 1 pack of washing machine detergent were provided. Sparkling wine, bottle of water and small milk pack in the fridge were a pleasant and welcomed surprise. In bathrooms we had small soap, shampoo, conditioner, body wash and body lotion, plenty of bath and beach towels as well. It’s very well stocked apartment. The balcony off living room and the roof terrace are both great, but it was too hot and humid to be outside. There is also pool in front of the house, it was very good, we used it only once because, most of the time we were somewhere, simply didn’t have time for it.

We had two requirements while looking for apartment, two must have: AC and WiFi. AC was very good, including bedrooms. WiFi on other hand didn’t work for most of the time. With difference in time for us was very important to get in touch with USA by Skype in the morning, our phones also were useless here. We had connectivity only 3 mornings during our 7 nights/8 days stay. It was very frustrating, calling all the time Karen and Jeremy... As they explained it was some kind of issue in town like electrical storm before our arrival. First 2 days we didn’t have any Internet connection at all, finally on 3rd we got some device from Jeremy that worked that evening and next morning. Hopefully it was some temporarily issue and resolved now. But it was very inconvenient one for us.

We did so many activities in the area: Mossman Gorge with Aboriginal tour and Daintree National Park, trip to Cape Tribulation with canopy surfing; Brett’s Outback Tasting adventure with tasting of: wines & ports made from tropical fruits, cheeses, chocolate, coffee, tea, tropical fruits, ice cream/sorbets,…; Helicopter flight to Great Barrier Reef and snorkeling at GBR at Agincourt Reef; trip to Kuranda: Skyrail one way and scenic railroad back; Wildlife Habitat with breakfast with the birds; Shannonvale Tropical Fruit Winery… Port Douglas is in great location, so many things to do.

We loved food in Salsa Grill and Bar (visited it twice for lunch and dinner) and Watergate. Nautilus with rainforest seating and 5 and 7 course tasting menus was very special for our daughter’s birthday celebration.

To summarize: Great, clean, well-maintained apartment, well stocked. Apartment is in excellent location, close to everything. Easy communication with owner and manager of the property. Quick and easy check-in and check-out. Good value. A lot of things to do in the area.

We would stay here again and definitely would recommend this place.

Date of stay: March 2016
How easy was it to book the property? How helpful were the directions to the property?
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Bedding & mattresses Kitchen & utensils
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Liked best: The apartment itself and location
Liked least: No WiFi for a few days
Traveling group: Other
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
homesyd
Sydney, Australia
Level 6 Contributor
147 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
“Excellent location, spacious apartment with plenty of natural light”
Reviewed July 8, 2015 for a stay in June 2015

The penthouse is located conveniently closed to Four Mile Beach and the main shopping strip. We love the high ceiling which made the space light and airy. There was plenty of natural light and plenty of room for the four of us. The kitchen is well-equipped and the Weber BBQ was easy and convenient. Numerous restaurants located within walking distance. Pick up a coffee from the Peninsula Apartments cafe and then walk along Four Mile Beach.

Date of stay: June 2015
How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location
Liked least: Wifi was up and down.
Traveling group: Teenagers
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clayton96...
Bellevue, Washington
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Perfect, Perfect, Perfect”
Reviewed December 23, 2014 for a stay in November 2014
1
person found this review helpful

It was a perfect location, perfect experience and perfect price. Our flight was delayed significantly which threw off our arrival time and plans. That was not a problem with the place as Jeremy met us at our new time without a problem. He was awesome at getting us acquainted with the place and spent a good time talking to us about things to do, restaurants to eat at and everything. Since we arrived so late, we didn't have much time to get settled and book some of our tours etc. that day. No problem because we were able to make a late evening decision and gave Karen (Jeremy and Karen are the owners and husband/wife) a call and she took care of booking everything for us (as they are tour agents as well) for a trip out to the reef the very next morning. She also helped with booking other things as well and was great to work with. The location is a block away from the beach and two blocks away from the beginning of the main part of town. The place was huge and gave us a lot of space for myself, wife and our 5 year old daughter. If you are going to Port Douglas, book with Jeremy and Karen, you will not be disappointed!!

Thanks guys for helping us create some great memories on our trip to Australia!

Date of stay: November 2014
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Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DimitriM7...
Port Douglas, Australia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Excellent value in a great location”
Reviewed May 19, 2014 for a stay in May 2014
4
people found this review helpful

Our holiday was in mid May in Tranquil Retreat Penthouse, one of two penthouses at the rear of the 3-level building. The layout is unusual and very spacious. To the right on entering there is a carpeted double bedroom with an ensuite bathroom and built in robe (and lots of different hangers!). Along the marble tiled corridor there is a laundry with tub,washing machine and dryer plus a third toilet and hand basin. Next along is an open plan fully equipped kitchen with everything one would need including a Nespresso coffee machine and a servery counter to the adjacent dining area with large glass top table and six chairs. A feature is the huge living area which is 'sunken' two steps down with a floor of attractive cream marble tiles and a stunning vaulted ceiling. There is a flat screen TV and stereo CD/DVD player. There were no DVD's or novels provided and the TV is a tad small for the long viewing distance from the actual lounges. These are not really criticisms but perhaps not in keeping with the quality of other features. Large full height glass sliding doors, with curtains for the western sun, open onto a patio complete with Weber BBQ, table and chairs.
Up the stairs leading from the entry is a second carpeted double bedroom again with an ensuite bathroom, spa bath and built in robe. The bedhead wall has folding shutters which open to look down onto the living area below and the greenery beyond. Very different! We liked the clean carpeting in the bedrooms and the comfortable beds. From the corridor on this level and a few step up is the opening to the third level patio with umbrella, table and chairs. This is separated from the patio of the penthouse next door by a low masonry wall which could be better screened for added privacy. A second great area for evening drinks and there were no adjacent neighbours when we were there. This patio, like the one below, overlooks a tree fringed vacant block to the west. The apartment is fully air conditioned and has ceiling fans as well.
We absolutely loved this place. Only a short block to the netted area of 4 Mile Beach and around the corner from the quiet end of Macrossan Street and all its wonderful eateries only a short walk away and a little further on to the Marina.
We noted some other older Internet reviews which were quite negative for this building but in the first place these were dated and may have referred to other independently owned and managed apartments. During our stay we did not find the negatives expressed by those reviewers who mostly referred to cleanliness issues. Our accommodation was spotless.
We holidayed at short notice before the peak season started and were fortunate in catching the opening of Carnivale and the great events that took place on the beach so close to our apartment location. Adding to our enjoyment was the very good value afforded to us at this time. At a cost of $1,350 for seven nights including a welcome bottle of sparkling wine on arrival, comparing to other apartments in this location, that is tremendous value. We were even allowed to extend the usual 10 am checkout time to cater for our late flight home at no extra charge.
Owned by the affable Adam Toma and managed by the helpful Karen at Sanctuarystays who was there on time to meet us on arrival, we can't wait to come back again.

Date of stay: May 2014
How easy was it to book the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: Location and spaciousness
Liked least: No real negatives. Carrying two heavy suitcases up the stairs, but that's only once.
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MadamJose...
Melbourne, Australia
Level 6 Contributor
717 reviews
143 hotel reviews
common_n_hotel_reviews_1bd8 624 helpful votes
“Fantastic Location,”
Reviewed September 19, 2013 for a stay in August 2013
3
people found this review helpful

We stayed here for 2 weeks and we found the apartment comfortable, clean and the kitchen well appointed. It is one of two sharing the top floor (2nd floor in Australia, 3rd floor in Europe/USA) at the back of the building away from the pool, with a leafy view to a vacant block of land, so its very quiet. There is no lift and lots of stairs in the apartment so its not practical for those with limited mobility. On entering one finds a king size bedroom with en-suite and down a few steps to the living, dining, kitchen and small balcony. Up a flight of stairs is the queen size bedroom with en-suite overlooking the living areas below. Then up another flight of stairs to the roof top terrace, separated from the adjacent apartment by a low wall, with a dining table but no sun lounges. The friendly apartment managers were there on arrival to greet us, and efficient, arriving with a spare gas bottle for the BBQ in a matter of minutes. The apartment is just 1 street from the beach and close to Macrossan Street with its restaurants and good supermarket. We found we didn't need a car and walked everywhere. The apartment is as photographed, beds were comfortable and my only quibbles would be the lack of WIFI and the swimming pool - the pool is small and has only 4 sun lounges and is right next to the apartments at the front of the building, so its not private. If you are wanting to relax around a large exotic pool all day this will not be the property for you as the pool is basic and is in shade by lunch time. Ditto if you have noisy children. However we didn't use the pool as the beach is close and just a nicer place to relax and has lots of shade in the afternoon. We really enjoyed our stay and appreciated the proximity to everything in Port Douglas.

Date of stay: August 2013
How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location and size
Liked least: No Wifi, small swimming pool
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargD
Lake Macquarie
Level 5 Contributor
72 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Great location”
Reviewed July 16, 2013 for a stay in June 2013
2
people found this review helpful

Booking the property was very well organised with lots of information sent by email before we arrived. We phoned ahead with an approximate arrival time and were met at the property and shown around. There was an undercover parking area and plenty of street parking also. The apartment is up a couple of flights of stairs so would not be suitable for anyone unable to use stairs.

The property itself was lovely, spacious and well presented. The lounge area had a comfortable lounge and a dining area. The adjacent kitchen area had everything needed for a comfortable stay. The separate laundry and w.c. was an added bonus.

The two bedrooms were on separate levels, ideal for families with older children or couples. The main bedroom was above the living area with shutters opening onto this area. For this reason it could be a bit noisy if someone was staying up late in the lounge. The beds in both rooms were most comfortable and the bathrooms were spacious and sparkling. Plenty of towels, including beach towels, were provided along with a starter pack of toilettries.

The location was excellent. It was a couple of minutes walk to the beach or the cafe opposite the beach and about 5 minutes walk to shops, cafes and restaurants. It was also an easy walk to the ferry wharf and the Sunday Markets. The area was also very quiet, with pleasant views from the deck at the rear of the apartment.

Date of stay: June 2013
How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: location
Liked least: shutters in B1
Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melburne
Reviewed October 23, 2012 for a stay in October 2012

Date of stay: October 2012
Value Rooms
Location Cleanliness
Check in / front desk Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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