We stayed at the Sheraton for three nights with our one year old. If you go there with the expectation of a brand new five star resort you will be disappointed. The resort is large and the pool area is fantastic. We pretty much had a 'private beach area' most of our stay which was perfect with our little boy. The room was very large and as was the basic room did not have a lagoon view. The room had everything we needed and was clean and well maintained. The one disappointment was that there was no balcony which is a shame as we like to sit of an evening outside while our baby sleeps. The ground floor rooms have a balcony.
The staff are not five star trained as I believe that there is a fairly high turn over. In saying that all staff we came across were very friendly and were apologetic if they had forgotten something.We had an issue with our bill on check out but this was sorted out efficiently by the duty manager to our satisfaction.
The buffet breakfast was lovely and I found everything to be fresh and tasty.
We thoroughly enjoyed our stay but went with realistic expectations of the resort which was built in the late 80's. I
- Official Description (provided by the hotel):
- Discover Tropical North Queensland and the nearby world famous Great Barrier Reef and Daintree Rainforest from the luxury beachfront Sheraton Mirage Port Douglas Resort. Located on Four Mile Beach and surrounded by 130 hectares of tropical gardens, an 18 Hole Golf course and sparkling saltwater lagoon pools, guests can enjoy luxurious accommodation and recreation facilities. Starwood Preferred Guest(R) Members receive complimentary in room internet and special dining discounts when booking direct. Book direct today. ... more less
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- Also Known As:
- Sheraton Mirage Port Douglas Hotel Port Douglas
- Sheraton Port Douglas
- Port Douglas Sheraton