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“Very average”

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Ramada Resort Port Douglas
Ranked #18 of 42 Hotels in Port Douglas
Reviewed December 28, 2013

Pros: staff was very friendly, clean rooms, good air conditioner, nice spa, very good massage

Cons: Front desk understaffed, only limited staff had the ability to do any sort of transaction, including sell a bottle of water or make change for the washer/dryer. Internet only available in very small section of the bar area, uncomfortable bed (hard), mediocre breakfast buffet, terrible on site washer/driers, don't even bother to use them.

We will not stay here again.

Stayed: December 2013, traveled as a couple
Thank Chris L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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650 - 656 of 900 reviews

Reviewed December 27, 2013

We loved our time here, and still think of it as one of our favourite trips! It was very relaxing, and had a lovely pool and restaurant. The staff were friendly and helpful. We look forward to returning.

  • Stayed: January 2013, traveled as a couple
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Thank Taziara7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 25, 2013

We stayed for 6 days over the Christmas holiday. The staff were friendly and accommodating. We arrived early and they allowed us to keep our bags behind the counter until our room was available. The resort was quiet and enjoyable. We made use of the gym facilities which were decent. It's a short walk to 4 mile beach. I awoke one morning to see the sun rise and it was beautiful. The pool/restaurant area is a good space and they have a walk up bar in the pool. Staff assisted in booking a tour to Cape Tribulation and Foaming Fury rafting. Our 1 bedroom apartment had everything we needed. We didn't rent a car while staying here. Instead we made use of the two shuttles that run into town on a regular basis. The hotel also has bikes for rent. We went on a few tours and they picked us up from our hotel so it wasn't a problem. We used Exemplar transport for travel to and from the airport. Overall a very relaxing trip.

  • Stayed: December 2013, traveled with family
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Thank Brs29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 20, 2013

We had a great time when staying at this resort. We stayed in a 1-bedroom apartment. It had everything you need for a comfortable stay. The king bed was very comfortable. The airconditioner was good. We had dinner at the on-site restaurant one evening. The food was nice and the price was OK. But most of we liked the outdoor lagoon style pool. My husband liked the swim up bar. We totally recommend this resort and Port Douglas itself.

  • Stayed: January 2013, traveled with family
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Thank ocean_breeze65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2013

Ramada Port Douglas is a great place to stay. We spent 12 nights here and it is the perfect place to relax and unwind. Resort staff are exceptionally helpful and great at organising tours and events. The Treetops Bar and Grill restaurant which is located beside the pool within the resort serves some fantastic meals with some great specials. The Treetops Spa is another great way to ease away the tension and relax.
Highly recommend this resort.

  • Stayed: December 2013, traveled with family
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Thank JohnnyDay77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2013

We stayed for a week in a two bedroomed apartment. I had read on TA that there were no balconies so had requested a ground floor. Unfortunately we ended up with a middle floor overlooking the carpark, very disappointing. It was dark and we needed the lights on even during the day. The apartments have been recently renovated and look very nice when you arrive. However we found the sofa bed very uncomfortable for sitting on in the evenings, there was no real other option except for the hard upright chairs. If there had been 4 of you in there I could imagine you would not be comfortable at all.

It was quite a way into Port Douglas itself. There was a town shuttle but as it would have cost us $18 return for the two of us we used the rental car instead. Parking at the resort was also difficult as there were never enough spaces. The pool area was nice but the water was not heated and I could imagine it would be cool in the winter.

There is plenty to do in the area but we found everything seemed expensive... over $200 each to go on any of the boat trips. The restaurants in Port Douglas also seemed to charge like wounded bulls for food and drinks. I feel sorry for any overseas visitors as they will constantly be paying top dollar for mediocre food.

I would not recommend this resort unless you got a really good deal, I think somewhere walking distance to the town would be much better. To me, one of the best things about having an apartment is that you can enjoy a few drinks on the balcony and relax and enjoy the tropical lifestyle. These apartments had no tropical feel, and could have been anywhere.

Room Tip: I don't really think any of them are good.The ground floors had no privacy. The middle floor had...
  • Stayed: December 2013, traveled as a couple
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3  Thank JaniceAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 24, 2013 via mobile

The setting is stunning. We arrived in the pouring rain, but it didn't dampen our spirits. We were greeted by exceptionally friendly staff who found water for everyone and a comfortable seat while they finalized our room (we arrived earlier than std check in). They were so thoughtful to help my mother (on crutches) in every way possible.

The pool is glorious! It has a shallow end for toddlers. Just a shame there was no hot pool for the rainy times. The cocktails are devine. The meals are very good at the in house restaurant.

The rooms are stunning. Very spacious with particularly lovely kitchen.

  • Stayed: November 2013
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Thank rozinz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Resort Port Douglas

Address: 316 Port Douglas Rd, Port Douglas, Queensland 4877, Australia (Formerly Mercure Port Douglas Treetops Resort)
Phone Number:
Location: Australia > Queensland > Port Douglas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Port Douglas
#9 Top resorts Hotel in Port Douglas
#14 Luxury Hotel in Port Douglas
#18 Romantic Hotel in Port Douglas
#24 Family Hotel in Port Douglas
Price Range: $90 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ramada Resort Port Douglas 4*
Official Description (provided by the hotel):
Immerse yourself in a topical oasis .... Located a short walk from Port Douglas' famous Four Mile Beach the Ramada Resort Port Douglas provides a laid back tropical oasis set amongst relaxing rainforest gardens. The centerpiece of the resort is the heated tropical lagoon pool complete with waterfall and swim-up bar. The resort surrounds a unique pocket of Melaleuca rainforest, free flowing waterways and delightful lily ponds. Large barramundi can be seen swimming in the ponds, native birds and Ulysses butterflies with the iridescent blue wings make the gardens their home. Ramada Resort Port Douglas is the perfect base to just kick back and relax or for those who wish to get out and experience the World Heritage rainforests, Great Barrier Reef or the many attractions, tours and activities the region has to offer. Spacious and air-conditioned rooms, on-site restaurant and bar and the modern resort facilities all combine to make the Ramada Resort the perfect choice for your Port Douglas holiday. ... more   less 
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Also Known As:
Ramada Resort Port Douglas Hotel Port Douglas
Mercure Port Douglas
Port Douglas Mercure
Treetops Port Douglas

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