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“Lovely Lovely Lovely!”

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Ramada Resort Port Douglas
Ranked #18 of 43 Hotels in Port Douglas
Shepparton, Australia
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Lovely Lovely Lovely!”
Reviewed February 20, 2013

(Single night stay review only-would have loved to do a week here.)Got a special deal on ebay and got a room upgrade.Wow! Beautiful setting, great facilites, well renovated property. Out from the town centre of Port. The central courtyard was peaceful, shaded, natural-feeling with lovely landscaping/gardening. We hit on a room which had literally not been stayed in before (opening special) so the room was immaculate. Reception area was so lovely, and staff welcoming and helpful but laid back enough for you to relax properly. We arrived tired and travel-worn but were treated so well it was a credit to the place. Enjoyed the pool very much, and the buffet breakfast was sumptuous. (Bummer that the pancake machine wasn't working, but staff made a number of attempts to fix it throughout service.) Restaurant had several tempting and very reasonable dinner specials but we decided to cook in our apartment style suite. Time your beach walk for low tide or expect to walk along the walking track like the locals, because there is no beach at high tide; it's scrub down to the high tide line. Staff were frendly and helpful, and we lacked nothing. Very much enjoyed.

Room Tip: This is co-branded/managed with (Worldmark? (I think?)) timeshare; We were in Casaurina wing which w...
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  • Stayed February 2013, traveled as a couple
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Helpful?
Thank Amyshepp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRPortDouglas, General Manager at Ramada Resort Port Douglas, responded to this review, March 13, 2013
Good Morning Amyshepp,

Thankyou for your comments about your stay with us. It is always nice to hear our team were friendly and helpful which reinforces we are headed in the right direction. Some good news we replaced the pancake machine with a brand new which works all the time now and we have lots of kids coming in every day for the all you can eat for $1 kids pancakes. It is pleasing to hear that you enjoyed the restaurant and pool. We look forward to welcoming you back next time.

Kind Regards
Nathan Hunt

General Manager
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Rating summary
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Traveler tips help you choose the right room.   Room tips (222)
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English first
Brisbane, Australia
2 reviews
Reviewed February 20, 2013

Recently stayed here with our grown children. The resort itself is attractive, beautifully landscaped and well kept. We loved the open lobby with chairs for lounging. The young lady that checked us in was very nice and helpful. She recommended several good places to eat and helped with our reservation for one dinner. In fact, all of the staff that we had contact with for any reason was very cheerful with the exception of the bartender. Our two bedroom unit was quite clean and well furnished. The only thing that was a bit annoying was the lack of any type of shelf or even hook in the shower for shampoo and soap, etc. Two small hooks on the back of the bathroom door were the only provision for bathtowels and/or pool towels. Aside from that, we had a great time and if we had the opportunity to visit again would certainly stay there again.

  • Stayed February 2013, traveled with family
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Helpful?
Thank Marla N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRPortDouglas, General Manager at Ramada Resort Port Douglas, responded to this review, March 13, 2013
Good Morning Marla N,

Thankyou for your kind words about your stay with us. We will address the housekeeping issues you have mentioned. It is great to hear our team were friendly and helpful. We look forward to welcoming you back next time.

Kind Regards
Nathan Hunt
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
70 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed February 15, 2013

The Ramada in Port Douglas is a pleasant surprise. The pool is surrounded by natural greenery - gorgeous tall trees that provide great shading.
The restaurant is surprisingly good
We have been back to Port Douglas a couple of times, as we cannot find find anything else that offers all that it does. The pools are fabulous, the kids just would not get out! The rooms are clean and modern, and the furniture is comfortable to relax on. The stunning beach is down a small walkway. We love riding our bikes on the sand each morning.
Port Douglas has such great restaurants that we try somewhere different every day.
We also love the market on Sundays. There is so much variety and great gift ideas.
Overall, the perfect location for a wonderful holiday. We will keep going back.

  • Stayed March 2012, traveled with family
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Helpful?
3 Thank AnneC720
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth, United Kingdom
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed February 13, 2013

So I've been living here and renting the room privately so what I say is based on what I've experienced as basically a private owner rather than a guest.

As I have nothing to do with the hotel all of the staff have been very friendly and welcoming to me, the staff at reception are very helpful and have done lots of things for me even though they have no reason to. Nothing is too much to ask of them.

Every Thursday night there is a private barbecue for the Wyndam time share owners which guests aren't allowed to go to, or me. They are down one end of the pool so they don't get in the way and don't make much noise.

Every Wednesday is a themed buffet night, I haven't had a buffet since I'm very fussy but I have had the chicken parmigiana (I think that's how it is spelt) twice and spag bowl both of which have been very nice and reasonably priced. If you aren't all inclusive, I suggest going into town and go to Coles, they have 2 for 1 offers on the meals here on the back of your receipts, so makes it one of the cheapest places to eat out. The puddings are lovely too but could do with being a bit bigger, but then I haven't had any desserts at any other restaurants in Australia so they might be normal size.

The pool is the best thing, it's nice and big, 2m at the deepest point and normally warm or slightly cold so refreshing. The resort provides pool noodles which is nice of them but it is a shame that lots of guests abuse them, they smash them on the water which eventually means they break in half, then the resort buys new ones. To me they shouldn't be buying new ones and people should treat the resorts property with respect since it is there for everyone to use.

I would rate 5 stars but I have stayed in nicer places around the world, but would definitely recommend staying here :)

Room Tip: Rooms overlooking the pool can be noisy as the restaurant sometimes plays their music more loudly an...
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  • Stayed October 2012, traveled solo
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Helpful?
1 Thank Elliot J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yeppoon, Australia
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed February 5, 2013

We got a great deal on ebay for a private room. The room was fantastic. It had a full size fridge, kettle, toaster, camp style burner (to put a frypan on), cutlery, plates, iro etc. The bed was a king size and very comfortable. The room also had a lounge and a 3 person dining table - with still room to move and put luggage etc. The bathroom was a great size with a 2 person bath. The pool was fantastic - had a swim up bar but no seats at the bar, still good. We had lunch by the pool and it was delicious. The buffet breakfast was also good. Dinner was great too. We found a discount booklet in Coles (next the the newspaper stand by the fruit) that had 2 for 1 meals at the Ramada in there. So we had dinner most nights at the resort at a great price!
We hired a tandem bike from the reception and rode into town on one of the days, it was 9kms return trip (and we also went past the marina). The bikes were in really good condition. There is a shuttle bus that comes every 15mins out the front of the resort and its $10 per adult to go into the main street of Port Douglas. If you have a car this resort is fantastic - otherwise you would rely on the bikes or shuttle bus to go into town. Having said that we enjoyed the resort facilities and didnt spend much time in the main street.

  • Stayed January 2013, traveled as a couple
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Helpful?
1 Thank brjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Australia
Level Contributor
164 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed February 5, 2013

My wife and I recently stayed at the Ramada for 4 nights and my only regret is that we didn't book in for longer. The hotel has recently undergone a renovation and wow, what a great job they've done. The front lobby is very impressive and you automatically feel like your in a tropical resort. The hotel boasts beautiful grounds with an abundance of trees and an impressive pond system which meanders throughout the hotel. The pool is amazing with a cascading waterfall and swim up bar. The pool was well used and yes there were children swimming and playing in it most of the time, but who cares. My wife and I went away for a romantic holiday and the presence of children playing didn't bother us at all. The bar staff, actually, all the staff at Ramada were great. Nothing at all was to hard for them and always made us feel very welcome. We stayed in a ground floor one bedroom apartment in C block, overlooking the pond. This room was very spacious and very comfortable with a new kitchenette. Couldn't fault the room. The Ramada is only about 3kms out of the heart of Port Douglas which is great because you don't get the all night pub noises from the hotels in the center of town. If you are having a few frothies in town and don't want to drive, every 20 minutes a local bus arrives at the front lobby and takes you into town for a small $5 fee.
This hotel is perfect in every way. We had the most enjoyable time at the Ramada and can't wait to get back. If you're after a tropical FNQ experience then make sure you stay at this hotel

  • Stayed February 2013, traveled as a couple
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Helpful?
1 Thank Mario M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 4, 2013

We booked in at Ramada after being disappointed with another hotel. The grounds are quite large so there is a bit of walking to do. Would suggest you ask to be on top floor so you don't have children running up & down halls above your room. Parents were also very heavy on their feet! We were woken up several times. Pool area is fantastic for everyone. Food was great and service very good. The atmosphere is very relaxing. Bus service to town is really good. Value for money - great.

Room Tip: Ask if you would like to be closer to reception or restaurant. Also specify if you would like to be...
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  • Stayed January 2013, traveled as a couple
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Helpful?
Thank MareeF2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Resort Port Douglas

Property: Ramada Resort Port Douglas
Address: 316 Port Douglas Rd, Port Douglas, Queensland 4877, Australia (Formerly Mercure Port Douglas Treetops Resort)
Phone Number:
Location: Australia > Queensland > Port Douglas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Port Douglas
#9 Top resorts Hotel in Port Douglas
#14 Luxury Hotel in Port Douglas
#18 Romantic Hotel in Port Douglas
#24 Family Hotel in Port Douglas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ramada Resort Port Douglas 4*
Official Description (provided by the hotel):
Immerse yourself in a topical oasis .... Located a short walk from Port Douglas' famous Four Mile Beach the Ramada Resort Port Douglas provides a laid back tropical oasis set amongst relaxing rainforest gardens. The centerpiece of the resort is the heated tropical lagoon pool complete with waterfall and swim-up bar. The resort surrounds a unique pocket of Melaleuca rainforest, free flowing waterways and delightful lily ponds. Large barramundi can be seen swimming in the ponds, native birds and Ulysses butterflies with the iridescent blue wings make the gardens their home. Ramada Resort Port Douglas is the perfect base to just kick back and relax or for those who wish to get out and experience the World Heritage rainforests, Great Barrier Reef or the many attractions, tours and activities the region has to offer. Spacious and air-conditioned rooms, on-site restaurant and bar and the modern resort facilities all combine to make the Ramada Resort the perfect choice for your Port Douglas holiday. ... more   less 
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Also Known As:
Ramada Resort Port Douglas Hotel Port Douglas
Mercure Port Douglas
Port Douglas Mercure
Treetops Port Douglas

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