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“Great home for the past 5 months”

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Ramada Resort Port Douglas
Ranked #17 of 43 Hotels in Port Douglas
Certificate of Excellence
Portsmouth, United Kingdom
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Great home for the past 5 months”
4 of 5 bubbles Reviewed February 13, 2013

So I've been living here and renting the room privately so what I say is based on what I've experienced as basically a private owner rather than a guest.

As I have nothing to do with the hotel all of the staff have been very friendly and welcoming to me, the staff at reception are very helpful and have done lots of things for me even though they have no reason to. Nothing is too much to ask of them.

Every Thursday night there is a private barbecue for the Wyndam time share owners which guests aren't allowed to go to, or me. They are down one end of the pool so they don't get in the way and don't make much noise.

Every Wednesday is a themed buffet night, I haven't had a buffet since I'm very fussy but I have had the chicken parmigiana (I think that's how it is spelt) twice and spag bowl both of which have been very nice and reasonably priced. If you aren't all inclusive, I suggest going into town and go to Coles, they have 2 for 1 offers on the meals here on the back of your receipts, so makes it one of the cheapest places to eat out. The puddings are lovely too but could do with being a bit bigger, but then I haven't had any desserts at any other restaurants in Australia so they might be normal size.

The pool is the best thing, it's nice and big, 2m at the deepest point and normally warm or slightly cold so refreshing. The resort provides pool noodles which is nice of them but it is a shame that lots of guests abuse them, they smash them on the water which eventually means they break in half, then the resort buys new ones. To me they shouldn't be buying new ones and people should treat the resorts property with respect since it is there for everyone to use.

I would rate 5 stars but I have stayed in nicer places around the world, but would definitely recommend staying here :)

Room Tip: Rooms overlooking the pool can be noisy as the restaurant sometimes plays their music more loudly an...
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  • Stayed October 2012, traveled solo
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Elliot J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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838 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (216)
Date | Rating
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English first
Yeppoon, Australia
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed February 5, 2013

We got a great deal on ebay for a private room. The room was fantastic. It had a full size fridge, kettle, toaster, camp style burner (to put a frypan on), cutlery, plates, iro etc. The bed was a king size and very comfortable. The room also had a lounge and a 3 person dining table - with still room to move and put luggage etc. The bathroom was a great size with a 2 person bath. The pool was fantastic - had a swim up bar but no seats at the bar, still good. We had lunch by the pool and it was delicious. The buffet breakfast was also good. Dinner was great too. We found a discount booklet in Coles (next the the newspaper stand by the fruit) that had 2 for 1 meals at the Ramada in there. So we had dinner most nights at the resort at a great price!
We hired a tandem bike from the reception and rode into town on one of the days, it was 9kms return trip (and we also went past the marina). The bikes were in really good condition. There is a shuttle bus that comes every 15mins out the front of the resort and its $10 per adult to go into the main street of Port Douglas. If you have a car this resort is fantastic - otherwise you would rely on the bikes or shuttle bus to go into town. Having said that we enjoyed the resort facilities and didnt spend much time in the main street.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank brjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Australia
Level Contributor
163 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed February 5, 2013

My wife and I recently stayed at the Ramada for 4 nights and my only regret is that we didn't book in for longer. The hotel has recently undergone a renovation and wow, what a great job they've done. The front lobby is very impressive and you automatically feel like your in a tropical resort. The hotel boasts beautiful grounds with an abundance of trees and an impressive pond system which meanders throughout the hotel. The pool is amazing with a cascading waterfall and swim up bar. The pool was well used and yes there were children swimming and playing in it most of the time, but who cares. My wife and I went away for a romantic holiday and the presence of children playing didn't bother us at all. The bar staff, actually, all the staff at Ramada were great. Nothing at all was to hard for them and always made us feel very welcome. We stayed in a ground floor one bedroom apartment in C block, overlooking the pond. This room was very spacious and very comfortable with a new kitchenette. Couldn't fault the room. The Ramada is only about 3kms out of the heart of Port Douglas which is great because you don't get the all night pub noises from the hotels in the center of town. If you are having a few frothies in town and don't want to drive, every 20 minutes a local bus arrives at the front lobby and takes you into town for a small $5 fee.
This hotel is perfect in every way. We had the most enjoyable time at the Ramada and can't wait to get back. If you're after a tropical FNQ experience then make sure you stay at this hotel

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mario M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed February 4, 2013

We booked in at Ramada after being disappointed with another hotel. The grounds are quite large so there is a bit of walking to do. Would suggest you ask to be on top floor so you don't have children running up & down halls above your room. Parents were also very heavy on their feet! We were woken up several times. Pool area is fantastic for everyone. Food was great and service very good. The atmosphere is very relaxing. Bus service to town is really good. Value for money - great.

Room Tip: Ask if you would like to be closer to reception or restaurant. Also specify if you would like to be...
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MareeF2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed January 25, 2013 via mobile

Lovely hotel, rooms really nice! No wi fi tho, only in bar and that closed at 10pm, staff friendly, pool looked lovely but didn't get a chance to use it! Have to drive or get bus into town but it's on main road in!

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Louise O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Townsville
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed January 23, 2013

Just returned from three nights at the newly renovated family rooms at the Ramada Resort and could not fault it. The rooms have been re-configured from three adjoining rooms to make one huge apartment with two bathrooms and fully equiped kitchen with all new fixtures and fittings etc. There was ample room for our twin teenagers to spread out in a room of their own overlooking the pool and our youngest to have his double bed sofa pull out in the living area and our huge king bed in the main room with ensuite all overlooking the pool with sliding door access, room 136 D block. The restauraunt was excellent value for money and the huge buffet breakfast was part of the great accommodation rate (which turned out to be cheapest booked direct, also a handy hint learnt in that we came home a day earlier than expected due to flooding forecasts for our return journey and because we booked directly a refund was available)The staff were amazing, nothing was too much trouble even a bottle of complimentary bubbles on arrival as we were celebrating a wedding anniversary. Despite pouring rain the resort looked beautiful and the gorgeous rainforest setting is a welcome change from the white concrete and stainless steel resorts. The shuttle bus into town runs all the time for small change and even caught the cane train home on the Sunday from across the road. A renovation well done Ramada you are to be congratulated!

Room Tip: If travelling with children, D block ground floor is ideal as it looks directly onto the pool with s...
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Wendy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
4 reviews
5 of 5 bubbles Reviewed January 21, 2013

We stayed from the 9th January till the 15th January 2013 in a refurbished 2 bedroom apartment with 2 bathrooms. Huge rooms and very comfortable, this is my second time to stay here and nothing has changed ( great location with resort situated in a rain forest setting, large pool, swim up bar, large out door bistro under cover ). The staff are very friendly and are only to pleased to assist with your needs.
Breakfast meals are buffet style with plenty of variety, usually the evening meals have a special theme meal as well as full menu. Meals are good value.

The resort is only a short walk to 4 mile beach, but unfortunately unable to swim at this time of year due to the stingers.

Would definitely recommend this resort, thoroughly enjoyed our stay.

Room Tip: We stayed on the 3rd floor in C block and was very quiet.
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  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bigdee51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Resort Port Douglas

Property: Ramada Resort Port Douglas
Address: 316 Port Douglas Rd, Port Douglas, Queensland 4877, Australia (Formerly Mercure Port Douglas Treetops Resort)
Phone Number:
Location: Australia > Queensland > Port Douglas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Port Douglas
#9 Top resorts Hotel in Port Douglas
#13 Luxury Hotel in Port Douglas
#18 Romantic Hotel in Port Douglas
#24 Family Hotel in Port Douglas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ramada Resort Port Douglas 4*
Number of rooms: 30
Official Description (provided by the hotel):
Immerse yourself in a topical oasis .... Located a short walk from Port Douglas' famous Four Mile Beach the Ramada Resort Port Douglas provides a laid back tropical oasis set amongst relaxing rainforest gardens. The centerpiece of the resort is the heated tropical lagoon pool complete with waterfall and swim-up bar. The resort surrounds a unique pocket of Melaleuca rainforest, free flowing waterways and delightful lily ponds. Large barramundi can be seen swimming in the ponds, native birds and Ulysses butterflies with the iridescent blue wings make the gardens their home. Ramada Resort Port Douglas is the perfect base to just kick back and relax or for those who wish to get out and experience the World Heritage rainforests, Great Barrier Reef or the many attractions, tours and activities the region has to offer. Spacious and air-conditioned rooms, on-site restaurant and bar and the modern resort facilities all combine to make the Ramada Resort the perfect choice for your Port Douglas holiday. ... more   less 
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Also Known As:
Ramada Resort Port Douglas Hotel Port Douglas
Mercure Port Douglas
Port Douglas Mercure
Treetops Port Douglas

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