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“Nice place but bar closes early”

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Ramada Resort Port Douglas
Ranked #18 of 42 Hotels in Port Douglas
Reviewed January 25, 2013 via mobile

Lovely hotel, rooms really nice! No wi fi tho, only in bar and that closed at 10pm, staff friendly, pool looked lovely but didn't get a chance to use it! Have to drive or get bus into town but it's on main road in!

  • Stayed: January 2013
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Thank Louise O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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788 - 794 of 943 reviews

Reviewed January 23, 2013

Just returned from three nights at the newly renovated family rooms at the Ramada Resort and could not fault it. The rooms have been re-configured from three adjoining rooms to make one huge apartment with two bathrooms and fully equiped kitchen with all new fixtures and fittings etc. There was ample room for our twin teenagers to spread out in a room of their own overlooking the pool and our youngest to have his double bed sofa pull out in the living area and our huge king bed in the main room with ensuite all overlooking the pool with sliding door access, room 136 D block. The restauraunt was excellent value for money and the huge buffet breakfast was part of the great accommodation rate (which turned out to be cheapest booked direct, also a handy hint learnt in that we came home a day earlier than expected due to flooding forecasts for our return journey and because we booked directly a refund was available)The staff were amazing, nothing was too much trouble even a bottle of complimentary bubbles on arrival as we were celebrating a wedding anniversary. Despite pouring rain the resort looked beautiful and the gorgeous rainforest setting is a welcome change from the white concrete and stainless steel resorts. The shuttle bus into town runs all the time for small change and even caught the cane train home on the Sunday from across the road. A renovation well done Ramada you are to be congratulated!

Room Tip: If travelling with children, D block ground floor is ideal as it looks directly onto the pool with s...
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  • Stayed: January 2013, traveled with family
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2  Thank Wendy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2013

We stayed from the 9th January till the 15th January 2013 in a refurbished 2 bedroom apartment with 2 bathrooms. Huge rooms and very comfortable, this is my second time to stay here and nothing has changed ( great location with resort situated in a rain forest setting, large pool, swim up bar, large out door bistro under cover ). The staff are very friendly and are only to pleased to assist with your needs.
Breakfast meals are buffet style with plenty of variety, usually the evening meals have a special theme meal as well as full menu. Meals are good value.

The resort is only a short walk to 4 mile beach, but unfortunately unable to swim at this time of year due to the stingers.

Would definitely recommend this resort, thoroughly enjoyed our stay.

Room Tip: We stayed on the 3rd floor in C block and was very quiet.
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  • Stayed: January 2013, traveled with friends
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Thank bigdee51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2013

We had travelled up with friends from Sydney after a short stay in Cairns. We had managed to book 3 nights via Scoopon which provided us with some great vouchers to use during our stay. The rooms were immaculate, crisply finished and clean. The pool, swim up bar, spa and restaurant were also to a similar standard with the majority of staff within each department being more then helpful and friendly.
The only points to mention where the hotel of this standard lets itself down is the restricted access to Wifi only located in the bar and pool area and not within any of the rooms. Also if you know that you will be having a private party which was located poolside specifically for private owners then why not provide extra staff to deal instead of using core staff who were dealing with PAYING hotel guests. These guests were then having to wait to be served drinks/food due to the staff dealing with the private owners, something which could easily have been avoided if more staff had been provided. Also maybe separate shower facilities for guests to use after they have checked out instead of squeezing into 1 located in the ladies toilet near reception, just a thought.
Special thanks go to the restaurant manager Michael where nothing was a problem. Also to Shauna behind the bar who was always busy but still managed to crack a smile and serve amazing cocktails. To the english chap in training whom we didn't get his name, thank you. The reception team were always on hand to help. Our only other concern was Stevie in the restaurant, everything was a problem or to difficult to deal with..shame. We will definitely recommend this hotel to our friends and family.

  • Stayed: January 2013
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Thank DJDBristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2013

The hotel has just been renovated and our room was excellent. The pool is just amazing weaving its way around existing trees. Staff are friendly and willing to assist with anything. We also eat in the restaurant and again had wonderful service. The menu also catered for gluten free eaters as well.

Stayed: January 2013, traveled with family
1  Thank Tropicalfoodie74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2013

Just needed a relaxing weekend away, and thats exactly what we got, The Reception had a lovely welcoming atmosphere, lots of places to just sit and relax. My son and I stayed in the newly renovated 1 bedroom apartment on the 2nd floor in the C block, the room was very spacious, clean and comfortable, our room was only a short walk to the swimming pool and Restaurant.The Restaurant had a great choice of food and the prices were very reasonable.The beach is only a 10 minute walk from the Resort. We enjoyed our stay very much and will definately be back.

Room Tip: BLOCKS D AND B are closer to the pool and Restaurant, and 3rd floor offers more privacy
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  • Stayed: January 2013, traveled with family
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2  Thank heidi183
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2013 via mobile

Just returned from this resort in port Douglas . Cannot fault it only to say it is a few km from the township . Rooms were incredible, modern , spacious and luxurious. Staff were all genuinely happy to have you stay there and the pool/restaurant area is the perfect place to wind down on your holiday . Food quality and quantity was great. Great resort for families who do not want to get cabin fever .. A1!!

  • Stayed: January 2013
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Thank JohnfromCaloundra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Resort Port Douglas

Address: 316 Port Douglas Rd, Port Douglas, Queensland 4877, Australia (Formerly Mercure Port Douglas Treetops Resort)
Phone Number:
Location: Australia > Queensland > Port Douglas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Port Douglas
#9 Top resorts Hotel in Port Douglas
#13 Luxury Hotel in Port Douglas
#18 Family Hotel in Port Douglas
#18 Romantic Hotel in Port Douglas
Price Range: $84 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ramada Resort Port Douglas 4*
Official Description (provided by the hotel):
Immerse yourself in a topical oasis .... Located a short walk from Port Douglas' famous Four Mile Beach the Ramada Resort Port Douglas provides a laid back tropical oasis set amongst relaxing rainforest gardens. The centerpiece of the resort is the heated tropical lagoon pool complete with waterfall and swim-up bar. The resort surrounds a unique pocket of Melaleuca rainforest, free flowing waterways and delightful lily ponds. Large barramundi can be seen swimming in the ponds, native birds and Ulysses butterflies with the iridescent blue wings make the gardens their home. Ramada Resort Port Douglas is the perfect base to just kick back and relax or for those who wish to get out and experience the World Heritage rainforests, Great Barrier Reef or the many attractions, tours and activities the region has to offer. Spacious and air-conditioned rooms, on-site restaurant and bar and the modern resort facilities all combine to make the Ramada Resort the perfect choice for your Port Douglas holiday. ... more   less 
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Also Known As:
Ramada Resort Port Douglas Hotel Port Douglas
Mercure Port Douglas
Port Douglas Mercure
Treetops Port Douglas

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