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Ramada Resort Port Douglas
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Reviews (982)
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All reviewsswim up bartime sharepool areabarramundifree wifiphone receptiondeluxe roomrestaurant stafflocal shuttlehire carshort walk to the beachfour mile beachgreat poolenjoyable staytown centrethe ground floorrelaxing holiday
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Reviewed October 27, 2012 via mobile

Stayed here for 3 nights and was impressed by the newly refurbished deluxe room! Lagoon style pool was delightful (could've been cleaner with leaves etc, but hard to maintain With so many trees). Dining and happy hours at the Tree Bar restaurant were excellent. Staff were generally good and helpful. Resort is very family friendly. Will be back with the kids next time!

  • Stayed: October 2012
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Thank Whosthebettasoldier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 17, 2012

Family of three - stayed 4 nights September 2012
Loved the location. Only a short drive/shuttle bus to the main street from the front of the resort and a few minutes walk through the back of the property and you were on the four mile beach.
Port Douglas, Mosman Gorge (highly recommended) Daintree, reef snorkelling and a heap of other things to do makes this spot a great base.
Room was very comfortable and found that the rstaurant on the property was fantastic - open for breakfast, luncg and dinner with good food and a spot right next to the pool.

  • Stayed: September 2012, traveled with family
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1  Thank Phil I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRPortDouglas, Front Office Manager at Ramada Resort Port Douglas, responded to this reviewResponded November 14, 2012

Dear Phil I,
Thank you for taking the time to share your feedback with you.
We much appreciate your comments and are so happy you enjoyed your stay with us.
it is great to hear you enjoyed a number of the wonderful activities our region has to offer, because as you mention, we are a great base for enjoying it all.
We do hope you will visit us again in the future. Please do not hesitate to contact me directly if I can be of any assistance with a return booking.

Kindest Regards,
Anna Cribb
Front Office & Reservations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 11, 2012

Our stay at the Ramada was good. Loved the fact that you could walk out the back of the property and be at the incredible 4 mile beach in about 2 minutes. The grounds were lovely with tropical plants and the pool with a rock wall. The room however was a bit worn and there were little knots/ants all over. I thought, oh this is the tropic/beach, but I didn't find them anywhere else I stayed for a month in Queensland. They were actively renovating when we were there, so likely when that is finished, this will be a lovely place to stay. Also, you have to get into the car and drive to go anywhere, no restaurants or shops in walking distance. The restaurant at the hotel was very good, and a good value additionally. Likely I would stay elsewhere if I returned to Port Douglas.

  • Stayed: September 2012, traveled as a couple
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3  Thank Oregon99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRPortDouglas, Front Office Manager at Ramada Resort Port Douglas, responded to this reviewResponded January 7, 2013

Dear Oregon99,
We appreciate you taking the time to share your feedback with us.
During your period of stay we were still refurbishing the property and you stayed in one of our non refurbished rooms. We apologize that this room did not meet your expectations and invite you back to experience our brand new refurbished apartments & hotel rooms during your next visit to Port Douglas.
In regards to getting around Port Douglas, many of our guests use the Local shuttle bus that runs through the Resort on regular intervals and find this more than adequate. It also allows you to sit back & relax and enjoy the sights of the area.
We do hope you consider visiting Ramada Resort Port Douglas again in the future. Please do not hesitate to contact us if we can be of further assistance.

Kindest Regards,
Anna Cribb
Front Office & Reservations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 9, 2012

My family and I recently enjoyed a stay at Ramada Port Douglas. We stayed at three resorts in the region and this was by far the best. From the moment we arrived to the moment we checked out, all staff, from housekeeping to Reception and the restaurant and bar staff, were extremely polite and delivered fantastic service. Lovely pool deck and gorgeous pool. Perfect for afternoon cocktails.The buffet breakfast is AMAZING.Thanks for a great holiday !

Room Tip: For familes the 2 bedroom apaertments are freshly refurbished and spacious.
  • Stayed: September 2012, traveled with family
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2  Thank angie c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRPortDouglas, Front Office Manager at Ramada Resort Port Douglas, responded to this reviewResponded November 14, 2012

Dear AngieC,
Thank you very much for sharing your feedback with us. Your lovely words have been shared with the team and they are all delighted you enjoyed your stay with us.
We hope that you will consider visiting again, as we would love to you!
Please do not hesitate to contact me directly if I can assist with a future booking.

Kindest Regards,
Anna Cribb
Front Office & Reservations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 9, 2012

Stayed here for 2 nights and really enjoyed our experience. All the staff were friendly and helpful. Newly renovated rooms were great and the breakfast buffet was fantastic. Highly recommend the restaurant in the resort.. staff and food were excellent. To sum it all up we really enjoyed our stay here and will definitely stay again.

  • Stayed: October 2012, traveled as a couple
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1  Thank jose0120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRPortDouglas, Front Office Manager at Ramada Resort Port Douglas, responded to this reviewResponded November 14, 2012

Dear Jose0120,
Thank you for taking the time to share your feedback with us, and your kind words are very much appreciated.
We are absolutely delighted that you enjoyed your stay in one our newly refurbished rooms & also had the chance to sample our wonderful Breakfast Buffet!
We would love to welcome you back again in the future. Please do not hesitate to contact me if you require any assistance with a return guest booking.

Kindest Regards,
Anna Cribb
Front Office & Reservations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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