We stayed four nights in the unpowered camping area. Site was OK but very near the neighbors. Generally the service was good, amenities clean and comfortable. The location is very good, close to the tours, shops, restaurants and beach, all within a few minutes walk.
Now to our disappointments - after paying $32 a night for an unpowered site we had to pay to use the gas in the camp kitchen. We thought this was very unnecessary at such a high nightly rate. The restriction on using the power points to only phones was completely a surprise as every other caravan park we have stayed in during our three month trip had no such restriction. Modern travelers today all need a computer/iPad or similar to stay in touch and access info on the next location. You could plug in a toaster or a hair dryer in the bathrooms but not a computer? Someone needs to explain the power consumption of computers compared to other electrical devices.
We experienced invasion of our 'personal space' as our 'food basket' used to store our food in the provided fridge was 'sorted' in our absence. Why we do not know, but we felt this invasive. Also our tent was re-arranged in our absence as we unknowingly tied it to a tree/post. A simple personal word of explanation could again avoided us feeling our personal space had been compromised.
The camp kitchen lights suddenly went off without warning or advice while there were still several users in the kitchen? Again we do not know why, but having a timer switch would overcome this situation. Similarly the TV in the camp kitchen suddenly switched off half way though the football game being watched by several campers. Again no explanation or advice or the ability of the campers to make their own decision whether they wanted to watch the end of the game during the finals of the competition.
In summary, there is an urgent need to improve the personal communication techniques and reduce the 'control' mentality. This would result in more contented clients that would be more likely to recommend this venue to other travelers on both Trip Advisor and personally 'down the road'.
- Official Description (provided by the hotel):
- Tropic Breeze Caravan Park offers powered sites, camp sites and self contained units. Camp Kitchen, pool, coin opereated laundry, pet friendly (conditions apply). Walking distance to Port Douglas main street and the beach. ... more less
- Also Known As:
- Tropic Breeze Van Park Hotel Port Douglas