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“A must-stay when in Cairns!” 5 of 5 bubbles
Review of Citysider Holiday Apartments

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Citysider Holiday Apartments
Ranked #34 of 89 Specialty Lodging in Cairns
Brisbane, Australia
Level Contributor
3 reviews
“A must-stay when in Cairns!”
5 of 5 bubbles Reviewed October 6, 2012

Traveling with a family of 5, we needed somewhere spacious and cost effective. Citysider is that! The grounds and pool are gorgeous, the apartment was spacious and immaculate and NEVER have I met more gracious and welcoming hosts!
The kids loved the Kuranda Scenic Rail train pass by us in the afternoons, and the Citysider is no more than 2 minutes drive from anywhere in central Cairns.
We loved it there and on our next trip we definitely will be staying at Citysider!

  • Stayed September 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TheCarpes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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226 reviews from our community

Traveler rating
    123
    82
    10
    8
    3
See reviews for
112
37
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8
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Swedish first
  • Any
English first
Melbourne, Australia
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed October 4, 2012

We stayed 3 nights at the apartments, and were impressed by the size of the apartment and the facilities provided. The hosts made us welcome, and were very helpful. The rooms were clean, and comfortable, with all modern appliances. Having a washing machine and dryer in the bathroom was much appreciated. The bbq area was also great, clean bbqs, and convenient for those who want to prepare their own meals. The pool area was good, with shade sails over some of the pool. The grounds were immaculate and well presented. It's close to the city without being too close, and only a short 10 minute walk to the main shopping plaza. We would recommend this as a great place to stay, exceptional value compared with other accommodation in Cairns

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MickandSherryn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
5 of 5 bubbles Reviewed September 19, 2012

Therese and Walter made us feel as though we were staying with caring relatives who were ready to do anything they could to make our holiday a most pleasant and memorable experience.
Our apartment was spotless, the gardens and surrounds were immaculately presented and the convenience of being able to have our tours booked for us as, well as being given helpful suggestions, all contributed to a stress free and relaxing holiday.
Throughout our stay, Therese and Walter were the perfect hosts.

  • Stayed September 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tibetanturtle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albury, Australia
Level Contributor
3 reviews
4 of 5 bubbles Reviewed September 11, 2012

My favourite place to stay in Cairns. I been to Cairns several times for a winter escape and have usually stayed at CitySider. I was there with the family for two weeks in August 2012 and was again well looked after by Therese and Walter. The amenities were all in good oder and clean and Therese was always happy to accomodate some our increased requirements due to having small children (extra sheet changes etc).
We'll be back! The location is great, pleasantly quite and only a short walk to the esplanade. It's our choice for a winter getaway. Therese and Walter are very kind and work very hard to ensure their guests have whatever holiday they are looking for.
PS - Just love Ellis Beach - a piece of heaven, even if the cafe has been yuppified.

Room Tip: The train goes past on the East side of the complex. Train times are 8.30 am and 9.30 am and retur...
See more room tips
  • Stayed August 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lady_Isis_Dreaming
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wollongong, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed September 4, 2012

- large and modern apartment
- very clean
- very friendly staff with great recommendation for dining in Cairns (Bavarian Bierhaus!!)
- good location (a few blocks from "downtown")
- very reasonable price for the quality of the accommodation

  • Stayed August 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tony D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timmins, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed September 3, 2012

We stayed here for 5-6 days and were welcomed after hours by Therese who checked us in and gave us a bottle of champagne. Our 2 bedroom apartment was upstairs - normally not a problem, but I had a knee injury so it was great exercise for hubby and kids carrying their own stuff and then mine up the stairs! Walter arranged various tours and offered his expert advice on which ones to choose. We were very glad to have listened to him - we had a one of a kind eco tour into the rain forest with only 1 other family (Wilderness Eco Safaris), a snorkeling/diving tour for the family (Reef Magic Cruises) where our eldest was able to fit in 3 dives while we did an outer reef snorkeling tour and various other activities. This and a visit to Paronella park which we were not sure about were arranged - with significant discounts - by Walter. All were absolutely amazing - and were some of the highlights of our Australian trip this summer (their winter). Although the rooms were "dated" as some comments suggest, the furniture was still in good shape, comfortable and especially - CLEAN. Walter and Therese provided some of the best customer service we have seen in many years and throughout our 6 week trip to Australia - Way to go!
We did not use the fitness centre or room service, hence cannot rate them.

Room Tip: I had a knee injury and it never occured to me to let Therese know. Hence, going up and down the st...
See more room tips
  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TimminsfamilyCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alice Springs, Australia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed August 26, 2012

We stayed for 9 nights and had a thoroughly enjoyable time. Our unit was one of the rear ones which overlooked the park. The Kuranda tourist train goes past at 8.30 am and 9.30 am and returns 3.30 pm and 4.30 pm. For us this was a positive feature as we enjoy heritage trains, The apartment was clean, and well serviced. Therese and Walter were excellent and couldn't have been more helpful. They always had time to share information and local knowledge without any pressure. The location was close to town, but still quiet, within walking distance to the shops and on a bus route. We would have no hesitation in staying there again and would strongly recommend it to family and friends.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Mal T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Citysider Holiday Apartments

Property: Citysider Holiday Apartments
Address: 17A Upward St, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Amenities:
Free Parking Room Service Swimming Pool
Hotel Style:
Ranked #34 of 89 Specialty Lodging in Cairns
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Citysider Holiday Apartments 3.5*
Number of rooms: 41
Official Description (provided by the hotel):
The cosmopolitan, modern city of Cairns is set in the heart of Tropical North Queensland, Australia. Cairns is the gateway to the Great Barrier Reef, pristine World Heritage Rainforest, the scenic waterfalls of the Atherton Tablelands and an abundance of sun soaked beaches and islands. Staying at The Citysider Cairns Holiday Apartments with its Resort Facilities less than 10 minutes from the airport, casino and hundreds of shops, restaurants and cafes, is all about affordability, accessibility, comfort and relaxation. ... more   less 
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