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Grosvenor in Cairns
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Reviews (142)
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Reviewed May 28, 2014

Brian was an excellent host. He was always available when we required assistance. The apartment was clean, organized and very convenient in terms of location. We had a one-bedroom apartment which was spacious and all fixtures were in good order. We found there was no need for a car as the bus stopped at the corner of the street. We would recommend the Grosvenor as a place to stay while visiting Cairns.

Wendy and Trevor

  • Stayed: May 2014, traveled as a couple
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Thank Wendy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian099, Owner at Grosvenor in Cairns, responded to this reviewResponded June 22, 2014

Hi Wendy - Thank you for taking the time to leave a review of your recent stay at Grosvenor in Cairns. A "5 out of 5" rating is always appreciated by not only Anne and I but all of our staff.

Most of guests find that they do not need a car unless they want to go on a few "self drive day trips", as the bus that goes into the center of town is only 100 meters away, a taxi to the Esplanade costs about $9 or it is just a peacefull 20 to 30 minute walk.

The apartment are large and well fitted out and we are adding additional items all the time. We are presently putting Rice Cookers and Halogen bench top ovens in the apartments so that guests can have a complete choice of what and how to cook if they choose to eat in for a couple of nights.

Brian and Anne

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Reviewed May 26, 2014

The friendly and informative welcome from the staff at the Grosvenor was outstanding. We were advised of all the local eateries and shops that were within an easy walk with recommendations given of all the tourist areas too. The apartment was spacious and comfortable. The block out blinds were excellent, allowing a good solid sleep. We could not speak highly enough of this accommodation.

  • Stayed: May 2014, traveled with family
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1  Thank Viv W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian099, Owner at Grosvenor in Cairns, responded to this reviewResponded June 22, 2014

Hi Vivien - Thank you for taking the time to leave a review re your recent stay with us. We are glad you enjoyed your visit to Cairns and that your accommodation met all of your expectations, including being able to get a good nights sleep - Brian and Anne

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Reviewed May 21, 2014

To start, Brian was an accommodating and personable host. He was always available when we required assistance.

The facility was clean, organized and convenient in terms of location. The room was beyond spacious and all fixtures were in good order.

We willingly recommend the Grovesner to persons visiting Cairns


Kevin and Barbara Duguay

  • Stayed: May 2014
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1  Thank KevinMDuguay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian099, Owner at Grosvenor in Cairns, responded to this reviewResponded June 22, 2014

Hi Kevin - Thank you for taking the time to leave a review of your stay with us, it is appreciated.

"Beyond spacious" is probably a bit over the top but the apartments are very big so there is plenty of room for everyone to spread out. Anne and I are glad you enjoyed your stay and we'd love to see you back thius way again soon - Brian

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Reviewed May 18, 2014

We spent 5 perfect days in Cairns at the Grosvenor, as a couple. The studio is perfect for a short stay, very comfy, quiet and clean, and ideally situated. But most of all, the staff is absolutely nice and awesome! Special thanks for Brian and Anne, who have been very helpful and available. We arrived late on a Sunday night and it hasn't been a problem, we asked them plenty of help and they've always been there for us...and they even sent us back some personal mail arrived too late after we left Cairns, at their own expense. In a nutshell, they are perfect! The Grosvenor is a home away from home and I absolutely recommend it to anyone who wants to stay a few days in Cairns.

  • Stayed: April 2014, traveled as a couple
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Thank AelyaM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian099, Owner at Grosvenor in Cairns, responded to this reviewResponded June 22, 2014

Dear Aelya - Thank you for taking the time to leave a review. Guest feedback is an important tool that allows us to gauge how well we are meeting the expectations of our guests. While a 1 bedroom apartment is larger and a bit more comfortable (and with a full kitchen), a Studio is chosen by a lot of guests when they are only staying a few nights. Our housekeepers work very hard to ensure all rooms are spotless and I have passed your comments onto them (and now they want a pay rise!).

Posting back your late mail was no problem at all, we were glad to be able to track you down and send it off to you before you left Australia - Brian and Anne

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Reviewed May 6, 2014

My parents and I have just spent 5 nights at the Grosvenor. We couldn't have asked for more. There is ample space in the apartments with excellent kitchen facilities. They are spotlessly clean, with fresh towels as needed. The area is very quiet and only a short stroll from the esplanade, excellent restaurants and supermarket. Anne and Brian have been very helpful advising us on the best excursions and local knowledge. We would stay there again when we next visit Carins.

Room Tip: Our room over looked the main road and that was quiet.
  • Stayed: April 2014, traveled with family
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Thank Elizabeth G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian099, Owner at Grosvenor in Cairns, responded to this reviewResponded May 20, 2014

Dear Elizabeth - Thank you for taking the time to leeave a review of your recent stay with us. Your comments re how clean the apartment was has been passed onto our housekeeping staff (who do a really great job). We look forward to having you stay with us again - Brian and Anne

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