We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Service appalling food poor”
Review of Donnini's Ciao Italia - CLOSED

Donnini's Ciao Italia
Price range: $0 - $35
Dining options: Breakfast, Late Night, Reservations
Restaurant details
Dining options: Breakfast, Late Night, Reservations
Reviewed November 4, 2012

Sunday lunchtime & friends visiting from out of town.. Lets go to Danini's. the foods good, service is consistent, & we all know where it is at the Pier. Bad choice.. Empty restaurant at 12:30 so you'd think food once ordered should br reasonably prompt. Wrong. The lunch special offered swordfish as an entree. Could we have that as a main instead please? No. ???? Chef had to be asked. We waited. Chef said ok. We ordered - 1 entree 4 mains & 3 desserts. We waited ......... A long time. Entree arrived for 1. Plate cleared and we waited. A long time. We asked the 3rd waitstaff likely time frame. Busy??? place was all but empty! Our mains arrived @ 1:45. The swordfish dumped unceremoniously in the table. Fish was dry, despite its lavish dressing. We ate at a normal pace while we chatted. Time was slipping by & one of needed to be gone by2:45. May we have dessert order ASAP please, explaining Y. Lost the order, re-ordered told wed taken too long to eat our mains and no need to be rude AND. "We can't help what happens in the kitchen!!! ????? Just can't buy advertising like that

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank Suzanne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (102)
Traveler rating
Traveler type
Time of year
Language

60 - 64 of 102 reviews

Reviewed October 26, 2012

Had a lunch here and we opted for the special. The food was sensational, the beef melted in the mouth. The chicken was very good and the sweet wasto die for.Overall as if you cannot guess we were very impressed. The view over the Marina wasn't half bad either

    • Value
    • Atmosphere
    • Service
    • Food
Thank madasaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 23, 2012

Rocked up on a Friday night without a booking but staff were very obliging. Despite being told the kitchen was busy and there maybe a delay, our food was served promptly. Entree big enough to share and pasta mains very filling and tasty. Great location and friendly staff.

1  Thank ajjbaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2012

We both ordered the grilled snapper and it was quite dry unfortunately. I thought a restaurant of this calibre would be awesome, but it wasn't. The service was great though. Dessert was really nice too. Given seafood would be one of the main meals at the marina, I expected better for the price.

1  Thank madashell47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2012

We have been back several times but always for the pizza. They make the best pizza in Cairns. Real Italian waiters and a beautiful setting.

    • Service
Thank Drbooskar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Donnini's Ciao Italia also viewed

Cairns, Cairns Region
Cairns, Cairns Region
 

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing