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“Avoid very rude” 1 of 5 bubbles
Review of Floriana Guesthouse

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Floriana Guesthouse
Ranked #3 of 14 Cairns B&B and Inns
Brisbane, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Avoid very rude”
1 of 5 bubbles Reviewed September 25, 2013

Rude from the word go. Quick to take your money and then refuses refund, after you don't stay because of the place being very dirty and the horrible rudeness. They also go on peoples appearance and are quick to judge. Very unfriendly and will put a dampener on any holiday. Biggest disappointment in all my years of travelling. Please avoid and enjoy your holiday at friendly and clean places.

  • Stayed September 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Jason W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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88 reviews from our community

Traveler rating
    18
    24
    12
    14
    20
See reviews for
12
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Victoria, Canada
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed August 3, 2013

We booked into this guesthouse hoping to find a bit of Old Australia...history and tradition. Instead we found bugs galore, an uncomfortable bed, a room only marginally clean and old, tired furnishings and bedding. Not good, even at a bargain price. We would advise that you check out some of the other lodgings in Cairns.

  • Stayed August 2013, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank mcferguson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berkeley, California
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed August 1, 2013

A great place to stay,if you don't mind a bit of a walk into town and are not looking for a chain hotel. Maggie is a wonderful source of information, will help you rent a car or book a tour. As her where she is playing and what is happening musically in town, if you are interested in such things.

Room Tip: Upstairs seem to be larger (but possibly noisier, if you are a late or light sleeper)
See more room tips
  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank K W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Switzerland
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
1 of 5 bubbles Reviewed June 27, 2013

There is nothing redeeming about this horrid, hot, insect infested place. Dreadful beds with ancient mattresses, pillows that might be mistaken for hardtack, unsavory characters in the hall, showers where the floor appears to be about to fall through, and the only unfriendly Aussie in the whole country. Save yourself from a dreadful experience and go somewhere else. The park benches would be more comfortable!

  • Stayed June 2013, traveled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Miss_Molly_by_Golly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed May 22, 2013 via mobile

Lovely quaint and quirky little place right on cairns esplanade. Lovely walk every morning to the main esplanade, it's like a home away from home, everything you need is in your room and its like a studio flat. Perfect. No hassle and Maggie the owner is more than happy to advise on trips to the reef and quite easily and quickly booked me in for the sky rail and Kuranda scenic railway! Brilliant place and nicely situated.

  • Stayed May 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Finchyj78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fayetteville, North Carolina
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed May 16, 2013

The price is right and you get what you pay for - the sheets were clean, the toilets and shower worked, there was a room A/C and fan, TV, very slow wireless internet or intermittently working computer in the lobby, no breakfast or food facilities. It is a short trip from the airport, across the Esplanade from the water, about a 15-20 minute walk to downtown activities, a grocery store is about 5-10 minutes away. The facilities have a heritage character and could be a place with great charm, but sadly appeared poorly repaired. There was a back courtyard with some type of shallow pool, but didn't venture back there. The owner was a great correspondent during the email booking process, but not so hospitable in person. She was not around much and very short with any questions, as if I was bothering her. The nice man at the front desk when I arrived tried hard to help with my activity bookings, but was able to give me little or incorrect information, so I walked downtown to a booking agency. I worked the glitches out and stayed in the room as little as possible. I did not feel very welcome.

  • Stayed May 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Zchkai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hertfordshire
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed May 7, 2013

We stayed here for 3 nights back in March and would definitely recommend Maggie's guesthouse. We booked 4 nights but due to flooding further down the coast we had to cancel a night and Maggie was more than happy to do this. She recommended and booked us onto a Reef tour as well as organising an early morning taxi to the airport for us.

The place itself was quirky and interesting and our room nice and large. The only downside would be the rooms could perhaps do with a bit more of a clean but we weren't overly bothered by this.

Would stay there again if we went back!

  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kate W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Floriana Guesthouse

Property: Floriana Guesthouse
Address: 183 The Esplanade, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Hotel Style:
Ranked #3 of 14 B&Bs / Inns in Cairns
Price Range (Based on Average Rates): $
Hotel Class:1 star — Floriana Guesthouse 1*
Number of rooms: 10
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