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“Excellent!!”
Review of Reef Palms

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Reef Palms
Ranked #3 of 63 Hotels in Cairns
Certificate of Excellence
Reviewed May 26, 2013

Stayed here for 4 nights and was our last stop in Australia! Family run hotel and the staff couldnt have been nicer! Room was very clean and had everything we needed. Its a 20 min walk into the city centre but easily done! If not buses are right round the corner. They have a great bbq area for guests which is a good option instead of eating out. Best part for us was the advice given by the owner on the trips to choose as there were so many! Had allthe information and made it bery easy. Would recommend and definitely stay here again!

  • Stayed: May 2013
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3  Thank MLB444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon H, Owner at Reef Palms, responded to this reviewResponded May 31, 2013

David calls me the "Tour Queen" I must confess I absolutely love booking tours for all my guests and making sure they receive value for money, with so many trips on offer it is important to me that you spend your money wisely. We love to hear how you day was and get feedback about the trip we have sent you on, this in turn, helps us select trips for our guests for the future. We are all so happy you enjoyed your stay with us, Thankyou.

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436 - 442 of 621 reviews

Reviewed May 25, 2013

We stayed 2 nights and found everything very good. Booked the Spa Studio and it was very comfortable. The bed was lovely with the topper pad. Owners are very pleasant which is always a bonus. Walked to the Cock and Bull for a couple of drinks and stayed far too long. Spent a day with Skyrail and Kuranda train and it was nice to come back to a nice quiet spot.

  • Stayed: May 2013, traveled as a couple
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1  Thank Ishkaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon H, Owner at Reef Palms, responded to this reviewResponded May 31, 2013

I don't think you can ever stay too long at the Cock and Bull - well, not past closing time anyway! Thank you for writing, we are glad you liked our beds, many of our guests comment about how comfortable they are. David and I hope you would choose to stay with us again if you are in Cairns.

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Reviewed May 25, 2013

Very helpful owners and staff, price and accommodation very good great value for money clean and well maintained .Booking of trips and tours, calling taxi, with their owen shuttle bus all done for you by friendly helpful staff and management.

  • Stayed: May 2013, traveled with friends
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2  Thank bottlesteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon H, Owner at Reef Palms, responded to this reviewResponded May 31, 2013

Hi and thank you for writing. We have many guests from Townsville to come up for work or holidays and we appreciate you staying with us. Please come and stay with us again when you are travelling this way.

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Reviewed May 23, 2013

We stayed here for only two night but would have been happy to have stayed a week. It is a great hotel and the facilities are spacious an clean. The outside bbq area and swimming pool with a jacuzzi are really super. The couple who run the hotel were so helpful they sorted out our barrier reef trip as we were let down by the one we had booked ourself. Then supplied aftersun when we got back burnt. They have a free bus that runs you to the harbour, town and to the airport so it doesn't matter that the hotel is a little way out. You can have a breakfast in the breakfast area if you wish but the rooms are fully fitted out with a kitchen so you can just do your own thing. They think of everything.

  • Stayed: May 2013, traveled with family
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3  Thank Julie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon H, Owner at Reef Palms, responded to this reviewResponded May 31, 2013

Thank you for writing, we try to think of everything to make your stay comfortable and pleasant so it was nice to read your comments. We loved having you stay with us and hope one day, to see you both again.

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Reviewed May 22, 2013

Excellent value hotel. We stayed here for two nights. The room was clean, quiet, comfortable and well-stocked with kitchen things. It's a short walk to the water and the central tourist area, and it's not far from the airport. The proprietors were very nice and very helpful.

  • Stayed: May 2013, traveled as a couple
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1  Thank gcannon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon H, Owner at Reef Palms, responded to this reviewResponded May 24, 2013

It is always great to have our guests from the USA stay with us, it is one country I have not had the pleasure of visiting yet and because of the vast size, certainly needs time to explore! We learn tips on places to visit and things to see, the same really as David and I like to give to our guests on the best places to see in and around our region. Thank you for taking the time to write and we were pleased you enjoyed your stay with us.

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Reviewed May 20, 2013

This was good value accommodation. We had a twin room which had two double beds and was very roomy. Kitchen was well equipped. Bathroom was a good size with a good shower and plenty of hot water. Accommodation was clean and the owners were helpful, genuinely pleased to have you stay. Only downside was that the wifi incurred a charge and when I went out to sit by the pool mid afternoon, there was no sun in that area. It is however a quiet location and still good value.
Sue, England

Stayed: May 2013, traveled with family
1  Thank babble22
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Sharon H, Owner at Reef Palms, responded to this reviewResponded May 24, 2013

Thank you for writing. We are currently trialling free internet access for our guests as many of our guests have asked for this service to be provided free. We are not able to offer unlimited free access however guests are now able to have six hours of free internet time that they can log into and out of so can use the time over a number of days if they wish. This appears to be working as most guests are on holidays and just want to check emails and send messages. David and I are pleased you enjoyed your stay with us, take care.

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Reviewed May 15, 2013

We stayed 3 nights. The personel were friendly and helpful.The owner drove us to the CBD 2 evenings and to the airport the day we left. The rooms are comfortable with refridgerators. Our bathroom had a spa tub. The only negative was it is not close to the CBD so you need to walk or take a taxi back.

  • Stayed: April 2013, traveled with friends
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1  Thank Paysonpackertraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon H, Owner at Reef Palms, responded to this reviewResponded May 24, 2013

Thank you for writing and your kind review. We always try to provide transport for our guests where we can, even though it is only a 20 minute walk into the city centre we provide a free shuttle 4 times a day, it also gives us the chance to chat to our guests. Take care and if ever you are in Cairns again, we hope to see you again.

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Additional Information about Reef Palms

Address: 41-47 Digger St | corner McKenzie Street, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in Cairns
#4 Romantic Hotel in Cairns
#7 Family Hotel in Cairns
Price Range: $76 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Reef Palms 3.5*
Number of rooms: 42
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Also Known As:
Reef Palms Cairns
Reef Palms Hotel Cairns

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