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All reviewsmotel offersfree shuttle to the airportclose to the airportshuttle serviceminute walkcontinental breakfastflight patha ground floor roomroom was spotlesskitchen facilitiesquiet locationsmall kitchenspent nightsself cateringtown centrewonderful stayport douglas
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Reviewed November 21, 2012

We have just arrived home after a three day visit at the Reef Palms, Cairns a member of the Budget Motel Chain in Cairns. We had a most enjoyable stay in a spacious unit. The unit was split into two sections - one a comfortable sleeping area with large screen tv,and very efficient daiken air con, the other section being a compact kitchen area. The unit was located near the road, however we did not hear any street noise and slept through all nights of our stay. The bathroom was fine with all ammentities provided.

Our stay included a complimentary continental breakfast served in their breakfast room - this was a nice set up and completed a wonderful visit.

Thank you Reef Palms and thank you also the Budget chain.

  • Stayed: November 2012, traveled on business
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Thank Ian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon H, Owner at Reef Palms, responded to this reviewResponded November 27, 2012

Thank you, it was great to have the Arra members stay with us in Cairns and we thoroughly enjoyed being able to meet other Motel owners and swap information and ideas. We hope that we will have the pleasure of meeting everyone again next year in Melbourne.

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Reviewed November 18, 2012

My wife and i stayed at the Reef Palms Motel for 7 days starting on the 3rd of november. This was the first leg of our honeymoon. I picked this accommodation after reading alot of good reviews on trip advisor and both my wife and i were not dissapointed, if anything the reviews did not do the Reef Palms, or Sharon and David justice. We arrived at 6 in the morning and were welcomed by David who informed us that our room would not be ready until a bit later, however he allowed us to drop off all our things, change and freshen up and gave us a much needed cup of tea. after a short walk we returned to book in, due to a massive error on my part sharon could find our reservation no where, i had booked the correct dates but not the correct month. ooopppps. Sharon was magnificent, turning what felt like a disaster into an honest mistake with no lasting effects. After a bit of work Sharon informed us that she could still accommodate us for the duration of our stay and even presented us with a bottle of sparkling wine and some chocolates to celebrate the start of our honeymoon. the room we were given was both spacious and clean, with a very comfy bed, large flat screen tv, en suite bathroom with both shower and bath and a fully servicable kitchen with 2 hobs, microwave, toaster,fidge freezer, that was already stocked with ice cubes, kettle with complimentary tea coffee and biscuits, we were also given a carton of fresh milk at reception which was a really nice touch. The motel boasts a lovely little pool with spa and seating area, they also supply towels at reception for no extra charge. next to that is a great BBQ area that all guests are welcome to use, we did as we dont get a chance to BBQ often in the UK. ajoined to the foyer is a beakfast area that offers both continental and hot breakfast at a very reasonable price. The foyer itself is packed with all the trips available from all the tour operators in and around Cairns. This is were Sharon and her staff really shine, simply tell sharon what kind of trip you would like to experiance and she will advise you on the best value for money, weather for your trip, most popular trips, and even attractions that you may not know about. this is the kind of local knowledge that you cannot get from a brochuer or the internet. Sharon will then book the trip for you and in some cases even transport you to the pick up points for free. The motel is based 20 mins walk away from the town centre, but the walk is all along the esplanade which is really beautiful. They also run a complimentary shuttle to and from town, and a bus service is available just round the corner.
As you can tell i am pretty impressed by this place and the friendly helpfull staff that run it, i would not hesitate to stay here again, and would like to take this opportunity to personally thank both Sharon and David for helping to make our trip to Cairns one we will never forget. Both Emma and i wish you both all the best in everything you do. Thanks

Room Tip: all room have A/C, some offer a spa bath and all are spacious and comfortable
  • Stayed: November 2012, traveled as a couple
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1  Thank wolfgar24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon H, Owner at Reef Palms, responded to this reviewResponded November 27, 2012

What can I say, you were just a delightful couple and we enjoyed having you stay with us for your Honeymoon! I was just very pleased that we could move around some bookings and get you in! Just remember when you are back home Bar-ba-quing in the cold how great it was to be able to cook meat outside in the warmth of Cairns. We hope that you have fond memories of your time with us in Cairns and we wish you both every happiness for your future life together.

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Reviewed November 15, 2012

Sharon and David went out of their way to ensure we had a fantastic time in Cairns and were able to see the 2012 solar eclipse, with Sharon telephoning over 20 different tour operators to secure us a place on a boat to see the Eclipse - which was amazing!
The spacious self catering rooms made a cost efficient base for our time in Cairns.
The hotel is a good 20 min walk into Cairns, but if done along the Esplanade it is a very pleasant walk, alternatively the motel offers free mini bus drop offs to Cairns centre 2-3 times per day.
It is not a 5 star hotel, but it is a nice, clean place with good sized rooms for the money with very helpful and friendly owners in Sharon and David.

  • Stayed: November 2012, traveled as a couple
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Thank ELRiley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon H, Owner at Reef Palms, responded to this reviewResponded November 23, 2012

I love a challenge and getting you on that Eclipse cruise at the last minute was the highlight of my day! I was so pleased that you got to see this event from a boat as the cloud cover on the Cairns Esplanade was patchy. You were a lovely couple and I hope the rest of your trip to Australia is terrific. Take care.

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Reviewed November 15, 2012 via mobile

The place is like a little apartment. I found it comfortable. The hotel is dated. It is closer to the airport side of town. The staff were very helpful and friendly. It is a bit far from downtown but close to the end of the Esplanade. If you like to walk it isn't so bad. Alternatively it is quiet and away from all the noise

  • Stayed: November 2012
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Thank 4375sean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon H, Owner at Reef Palms, responded to this reviewResponded November 17, 2012

We are happy you enjoyed staying with us, having cooking facilities enables guests to self cater and have more money left for the trips they would like to take. Don't forget, guests can hop on our free guest shuttle to town or catch a local bus just around the corner rather than walk into the city of Cairns. The walk is very pretty in the morning or late afternoon but can be too hot during the middle of the day. We hope you can come again.

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Reviewed November 13, 2012

My partner and I stayed at the Reef Palms Apartments earlier this year and were thrilled with the comfort of the room, the excellent service and local tourism knowledge for the sights and surrounds that we would not have even thought about vising! The complimentary shuttle service into the heart of town was great at getting around and the location is only a short walk away from the Esplanade.
Next time we will be in Cairns we will definitely stay here again!

  • Stayed: February 2012, traveled as a couple
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Thank Carly W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon H, Owner at Reef Palms, responded to this reviewResponded November 17, 2012

Thank you, your kind review is appreciated. We are very happy you enjoyed your stay with us earlier this year. We have recently added pillowtops to all our Queen beds for extra comfort so hope you can come again and enjoy a stay with us.

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