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All reviewsmotel offersfree shuttle to the airportclose to the airportshuttle serviceminute walkcontinental breakfastflight patha ground floor roomroom was spotlesskitchen facilitiesquiet locationsmall kitchenspent nightsself cateringtown centreonly stayed one nightwonderful stay
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Reviewed October 24, 2012

After diving three days we returned to Reef Palms for four more days to explore Cairns and the Atherton Tableland rainforests.it was clean, comfortable and spacious. The hot tub was a plus though the pool was cold. We were on first floor with an outside small patio space. With a kitchenette, we were able to make our own breakfast avoiding the $10 extra. Extra fees for wifi and laundry were reasonable. The owners were extremely helpful with touring beyond the usual tourism rip-offs. It is family owned and run. We apologized for our unplanned 1 AM arrival and they treated us well. You get as you give so be nice. Downtown is a 20 minute walk but walking along the Esplanade is a delight.

Room Tip: First floor.
  • Stayed: October 2012, traveled with family
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Thank TrekkerSue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon H, Owner at Reef Palms, responded to this reviewResponded October 25, 2012

Thank you, this is exactly what we try to create - a home away from home. We love to hear how your day has gone and if you have enjoyed your trip, this feedback helps us with our recommendations for tours for our guests as it is really important to us that you get the best value for money. David and I are very pleased that you enjoyed your stay with us and hope that at another time in the future, you can come back and see us again.

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Reviewed October 17, 2012

My daughter and grandson stayed at Reef Palms for 5 nights checking in 8th October. Eric/Barry not sure, the lovely chap that sits closest to the main entrance was brillant, helpful and pleasant all the time. We were given our room key but alas I didn't want the balcony that overlooked the housekeeping mops etc etc so back to reception to request a room change..that was done without to much hassle by Sharon. much better room upstairs overlooking the pool area.
My grandson enjoyed the pool on many occassions.
The room was quite adequate for our stay.
Now JANE...you are the person that really really stood out at Reef Palms. Thankyou so much for your lovelyness, your awesome sense of humor, and just obviously you just being you. My daughter and I were sad that we didn't get to say goodbye properly as we didn't return from our special dinner at the Salthouse till after you had finished your shift...You take care x
Thanks for the airport/town dropoffs, saved some $$$ on taxi's.

  • Stayed: October 2012, traveled with family
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1  Thank l0rraineh0ward
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon H, Owner at Reef Palms, responded to this reviewResponded October 19, 2012

Hi Lorraine,
Thank you for your review, Jane is definitely a gem and we love her to bits! It was great that you were able to travel to Cairns with your children and as always, it is a pleasure to have our New Zealand neighbours come and visit. The weather has been very windy since you left and we have even had a little drizzle which was welcomed as it has been very dry here. Take care, and hope to see you again sometime in the future.

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Reviewed October 12, 2012

My friend and I stayed a total of 6 nights and found it a great place to stay. The room was clean and spacious and the outdoor pool very useful during the hot days! Although it is a small distance out of town, there is pick up service throughout the day and the owners are more than happy to explain the bus routes. Both Sharon and David were extremely friendly and helpful, we booked our reef and rainforest tours through them, both of which were brilliant and good value. Thank you!

  • Stayed: September 2012, traveled with friends
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Thank B100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon H, Owner at Reef Palms, responded to this reviewResponded October 13, 2012

David and I are very pleased you enjoyed your stay with us. Yes, the local buses are very easy to catch and the bus stop is just around the corner, less than a 5 minute walk away. This is a great alternative when in between our guest shuttle times and a great way to see the Northern Beaches such as Palm Cove, The Botanical Gardens or the Cairns Zoo.

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Reviewed October 8, 2012

The owners were very nice and accommodating. They made recommendations for alternative reef exploration when they found the one we had chosen was full. The room was spacious and clean with a comfortable bed.

Stayed: October 2012, traveled as a couple
Thank retiredvancouver
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Sharon H, Owner at Reef Palms, responded to this reviewResponded October 9, 2012

Thank you for writing, it is alway nice to know that guests have enjoyed their time with us and especially great when we can get them out on a great reef trip.

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Reviewed October 6, 2012

The room was large and clean. Plenty of room for the 3 of us not falling over each other. Sharon and David could not of been more helpful checking the weather conditions so as not to send you out on the reef on a windy day. There are a couple of pub's within easy walking distance for dinner so we didn't bother cooking the entire time we stayed. Reasonably priced accommodation I would stay again if back in Cairns.

Room Tip: Ask for a downstairs suite if available if you do not like stairs !!
Stayed: October 2012, traveled with family
Thank Travaler9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon H, Owner at Reef Palms, responded to this reviewResponded October 9, 2012

Thank you for your review, we are happy you enjoyed your stay with us. The weather for the Reef can be tricky which is why we recommend that our guests book on arrival so we can check the weather for them. The weather this week has been wonderful for the Reef, calm water and no wind which was in direct contrast to last week with 25 knot plus winds making Reef trips challenging.

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