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“Flying visit but very nice.”
Review of Reef Palms

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Reef Palms
Ranked #3 of 64 Hotels in Cairns
Certificate of Excellence
Christchurch, New Zealand
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Flying visit but very nice.”
Reviewed August 16, 2011

We were actually only in our room for about 10 hours after a late incoming flight and an early get up, but it was very nice. The keys were waiting for us in the small night safe by the front door, which was easily accessed after a quick phonecall. The room was large, clean and had air conditioning for those hot hot nights. The parking was good, right outside our room. Very nice stay, thanks.

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Hoi-sinOwl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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584 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
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English first
Gold Coast
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 14, 2011

Stayed here for four nights. Very close to the airport and about 5 minutes walk to the water front. Over all a very satisfied stay for the price we have paid. Cleanliness and service quality could not of been better. Best place if you are travelling with your family. The only drawback may be the distance to the city centre, you may want to get a taxi if you do not want to walk about 2 kilometres.

  • Stayed August 2011, traveled with friends
    • Value
    • Sleep Quality
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Helpful?
1 Thank tortamarmor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, New Zealand
Level 4 Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed July 28, 2011

We only stayed one night here as we were spending the rest of our time in Trinity Beach. We chose to stay in Cairns for the night as our flight wasn't due to arrive until after 10pm. I emailed Reef Palms earlier in the week to inform them that we would be arriving late. They emailed me back to say that reception closed at 7pm & gave me instructions on how to get into the safe by the door.

We arrived very late (due to a late flight & needing to eat as we weren't fed on the plane) & found our key & instructions in the safe. The carpark was full so we parked on the street (had a rental car). Our room was upstairs - don't know if they had a lift as we entered through a side entrance. But we only had 1 bag each so wasn't a problem.

The room was clean & tidy with a double/queen bed & 2 singles. It had a kitchenette & sperate bathroom. It had air conditioning & a fan.
We had no problems sleeping - we found the bed very comfortable.
As we were checking out at 10am we didn't see the rest of the hotel, but the receptionist was very friendly.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank nzsunlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
albany, WA
Level 4 Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed June 15, 2011

We stayed at this hotel for two nights over a weekend. We arrived late on Saturday night, armed with our instructions on where to find the key. Not a problem, the key was where they said we would find it and we could let ourselves into our unit. The unit was one L shaped room with an adequate kitchen (if you intended to cook, which we didn't) a small lounge area and the queens sized bed. The bathroom had a corner bath which we had to climb into for the shower, which would have been a problem for those with a lesser degree of mobility, but wasn't a problem for us. The room was lovely and quiet and good for a short stay like ours. We didn't spend much time there so didn't make use of the facilities at the hotel such as the pool.
The breakfast was included in the price and described as a light breakfast. However we had a choice of a cooked breakfast or continental which was a nice surprise. The cooked breakfast was not large in portion size, but quite adequate and tasted good.
It was the price that attracted us to this hotel, and we were happy with the end result.

  • Stayed May 2011, traveled as a couple
    • Value
    • Sleep Quality
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Helpful?
4 Thank mumofsix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central Coast NSW
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 19, 2010

We recently stayed at the Reef Palms for five nights. The atmosphere was very calm and relaxed, and all the staff we encountered were incredibly friendly and helpful.
The hotel itself is a short walk (20-30minutes) from the center of Cairns, along possibly the lovliest waterfront in Australia.
The rooms were clean and comfortable, and contained everything we needed for our self-catered stay.
The pool and BBQ area was delightful, and well maintained. Very relaxing part of the complex.
The high point of our stay was definately the staff. Every staff member we encountered was friendly and helpful, and really made us feel at home. We recieved lots of great local information, that helped make our stay really remarkable.
No down points to report. We had a problem with our airconditioning unit,which was dealt with within about ten minutes of reporting the issue.
Overall, a really great experience. Enjoyed our stay immensley

  • Stayed October 2010, traveled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Coastie79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 7, 2010

Very Clean spacious and quiet appartments in a quiet location .
Staff are extremely friendly and helpful . Very keen and patient for you to get the most out of your stay as regard to Trips and excursions
All in all a great base for a great stay in a great Place.

  • Stayed September 2010, traveled solo
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank MarcusFWellington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 28, 2010

We arrived on a very late flight and the management made efficient arrangements for our key pickup.
The staff were friendly and efficient. The room was clean and very well laid out.
We had a nice outdoor balcony sheltered by palms. The pool and seperate sheltered barbecque area were really nice.
Its location is close to the boardway walk by the sea. The walk into Cairns is flat and pleasant but takes at least 20 minutes. The airport is about 10 minutes drive away. For those without a car the motel had excellent booking facilities for trips etc with pickup and drop off.
We would certainly return there. We considered it very good value.

  • Stayed June 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mench1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Reef Palms

Property: Reef Palms
Address: 41-47 Digger St | corner McKenzie Street, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Best Value Hotel in Cairns
#4 Romantic Hotel in Cairns
#7 Family Hotel in Cairns
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Reef Palms 3.5*
Number of rooms: 42
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Also Known As:
Reef Palms Cairns
Reef Palms Hotel Cairns

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