Booked 4 nights here with some trepidation due to the rather mixed reviews, but really glad I did. To be honest the place does look a bit run-down, but no more than many a motel we have stayed at over the years. The 2 bedroom (7 bed) apartment, including kitchen, was basic but entirely adequate for the 3 of us and gave us far more space than a typical family hotel room. It looks like there hasn't been much spent on the place for a while and there was some obvious maintenance which needed to be done, but the housekeeping (sweep floor and empty bins) was done every day, and when some extra dusting was requested it was done straight away. The desk staff were excellent, really friendly and helpful with booking trips out to the reef and rainforest, and also getting on the phone and tracking down a late arriving tour bus. In fact it seemed like Theresa on the front desk was more or less running the place and making a pretty good job of it considering the limited resources at her disposal. The location is spot on, not right in the thick of the town but till only a couple of minutes walk away. The discounted meals in the Irish Pub would be very good value in the UK - for Aus they were unreal.
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- Also Known As:
- Koala Beach Hotel Cairns