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All reviewsquiet streettwo blockscontinental breakfastfree wifistayed here for nightsbed was comfortablehome away from homecentre of townshort stayair concairns esplanaderosemarytoursaustraliamotelkitchenettewalkable
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Reviewed December 5, 2009

I am a regular visitor to Cairns on business. The Heritage is always well maintained, offers friendly service, has spaceous rooms which are very clean. Ann, Stuart and their family make you feel very welcome. It's my choice of accommodation in Cairns. Try it, you won't be sorry!
Thanks Anne & Stuart

  • Stayed: December 2009, traveled on business
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Thank mdib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 2, 2009

Reviews of this hotel are accurate - very nice rooms, clean, large. The location is a few blocks off the main strip but very walkable. It is a family run business and the desk staff are very helpful. They are a bit judgmental if you choose to go with tour companies that they didn't recommend, but they do seem to have good recommendations. If you don't mind someone with strong opinions arranging for your entertainment I'd suggest reaching out to them before you arrive for help.

One amenity I would have liked is free wireless. There is 1 computer that is free to use in a common room, and an ethernet cable you can connect to down there.

  • Stayed: November 2009, traveled as a couple
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Thank Dawnzerly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 20, 2009

We came for day and stayed a week! Location is quiet and yet only 5-10 minutes stroll to the Esplanade and Cairns centres. The hotel is modern and well furnished with all facilities necessary for a base - including free fast internet that worked. No restaurant but self-help breakfast ingredients provided and so many good restaurants nearby. The manager, Stuart, and desk staff offered advice, arranged tours and searched out hotels for trips away. This is a jewel in the Golden Chain marketing group and probably the best mid-range hotel we have stayed at over 5 months travelling around Australia. Excellent value and highly recommended.

  • Stayed: November 2009, traveled as a couple
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Thank IanandPauline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 15, 2009

We stayed here for 6 nights in early October. We were travelling on a family holiday with our 2 year old and 9mth old. The family running this place could not do enough to help us out and make our stay comfortable. From lending us their own grandchilds highchair, to driving us to the airport (free of charge).
The family suite was great as we could put the kids in one room and have the main area to ourselves. The hotel is only a couple of blocks back from the esplanade and a FANTASTIC childrens playground. Bit of a hike in to town (10 - 15 min) but good exercise.
All in all, very good value for money. Very clean and well run.

  • Stayed: October 2009, traveled with family
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1  Thank CarlsSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2009

We stayed here for three nights and loved it so much we came back for an extra night later in our trip - we wouldn't look anywhere else in Cairns.

From the outset we were welcomed so warmly by Stewart and Anne who did everything they could to make our stay easy and relaxing and made sure we got the best out of our trip. They recommended the best day out on the reef and booked this for us, arranged airport transfers, arranged car hire and offered us towels and bags to take out for the day all at no extra charge.

The rooms are clean and a decent size all with air con, a fridge, a comfy bed and a really good and powerful shower! There is also a pool, free parking, guest laundry, kitchen, BBQ, computer with free printer and internet. The hotel is only a 2 minute walk to The Esplanade and a few blocks into the town centre. The main reason to stay here though is the exceptionally friendly service you'll get - worthy of all the great reviews on Trip Advisor!

  • Stayed: November 2009, traveled as a couple
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Thank TravelBug1319
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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