We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Tropical Heritage Cairns
Nearby Hotels
Hilton Cairns(Cairns)
$126
$117
Expedia.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
BreakFree Royal Harbour Resort(Cairns)(Great Value!)
$155
$136
Expedia.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
$243
$141
Expedia.com
View Deal
  • Free Wifi
  • Pool
$187
$148
Hotels.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
DoubleTree by Hilton Hotel Cairns(Cairns)(Great Value!)
$111
Expedia.com
View Deal
  • Pool
  • Restaurant
Mantra Esplanade Cairns(Cairns)(Great Value!)
$114
$93
Agoda.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
$133
Booking.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
Cairns Plaza Hotel(Cairns)(Great Value!)
$93
$74
Agoda.com
View Deal
  • Free Wifi
  • Free Parking
Reef Palms(Cairns)(Great Value!)
$105
$81
Hotels.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Holiday Inn Cairns Harbourside(Cairns)(Great Value!)
$86
Booking.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
Reviews (521)
Filter reviews
521 results
Traveler rating
242
206
61
11
1
Traveler type
Time of year
LanguageAll languages
More languages
242
206
61
11
1
Show reviews that mention
All reviewsquiet streetshort walktwo blockscontinental breakfastyogurtfree internetstayed here for nightsbed was comfortablereef triphome away from homecentre of townshort stayair concairns esplanaderosemarytoursaustralia
Filter
Updating list...
332 - 337 of 521 reviews
Reviewed November 19, 2011

This is a great place to stay in Cairns, walkable to the main drag and seaside area, with quiet rooms and great service. I really appreciated the kind manager/owner who was so sweet and helpful. She went out of her way to help us out on a couple of occasions, and that kind of customer service is rare these days. While our room was in need of renovations, the hotel was working on a massive renovation project. Once the renovations are done, this would be a "5-star" rating on Trip Advisor!

  • Stayed: October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jamie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 16, 2011

However, we had a most pleasant and helpful temporary manager, and he and his staff did all they could to make our stay comfortable. We even had a lift down to the marina for our trip to the Reef

Bit "motel" style, but decent, comfortable, rooms - agree that turned up the air con was a bit noisy (fortunately it was not too hot overnight during our stay).

Continental (help yourself) breakfast at A$8.50 decent value. Free internet use (hotel PC available in lobby), and laundrette available.

All in all good value, reasonable close to the action (Esplanade/shopping/station)

Stayed: October 2011, traveled as a couple
1  Thank gloandbob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
explorerCairns, Owner at Tropical Heritage Cairns, responded to this reviewResponded November 17, 2011

EVERYONE NEEDS A BREAK, EVEN ROSEMARY. She was away for just 5 days and is now back in full gear with her fantastic staff.
Peter Barter

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 13, 2011

Heritage Cairns was a one night stop over on our reef trip. Having said that we were treated like we had paid $1000 for our room. Front desk was great with directions and luggage storage for late check out. The room was clean nothing fancy, but for the price well above expectations. I even left my toiletries in the room and they hotel held them for a week until my return from diving. They even emailed me to check what to do with them. Great value and highly recommend for quick stopover.

  • Stayed: September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank utkballa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2011

We used the Heritage as a base for our time in Cairns when we weren't on a liveaboard dive trip, and it was perfect. It isn't super-luxe and the furniture/decor is a little tired, but we had a suite with a mini-kitchenette, safe, ironing board, a very decent bathroom with stupendous water pressure (although oddly low-mounted shower heads - both of us are over five ten so had to bend our knees to get our heads wet!) and a king size bed. Aircon in both the bedroom and living room worked perfectly and the little balcony was a nice extra.

There's also a jacuzzi and mini-pool for guests to use - can't really fault this for the cost. The big plus is Rosemary, who will bend over backwards to help your trip be perfect.

  • Stayed: November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank mehlindi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2011

The management at the Heritage Cairns is very friendly and helpful. They provided great suggestions. The room was comfortable and clean. The hotel is very reasonably priced. I was very happy with my experience and would stay here again.

The hotel is located outside of the main downtown region of Cairns. It is about a 15 minute walk to get to anything worthwhile. It worked fine for us as we were staying in Cairns as a jumping point for nearby activities. The pool area was small, so if you're looking to spend the day near the water, plan on going down to the Promenade.

  • Stayed: November 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank LRoss00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews