I booked a room in this motel for 2 nights in July 2010. This has to be the most irresponsible and disorganised place in Cairns. I arrived in Cairns late in the evening only to be told by the receptionist that my room has drainage problems and that they were not able to contact me to let me know. They booked me in their sister motel called Rainbow Inn. It was a complete dive. I felt like I was walking into a prison with drunk indigenous people staring at me from the balcony. The room I was given was near their so called restaurant. The bed was filthy and full of stain marks. Air con was not in order. TV with only 4 channels (advertised to have Austar) with a missing remote control. I was woken up at 3am by someone continuously shouting outside saying that he will kill everyone. I checked out at 5am as I did not feel safe in that hellish motel. When I returned to City Sheridan, I was told that my room was still not ready. They had two days to have that room fixed but they didn't bother. When I refused to stay at the filthy Rainbow Inn, I was offered a room at Queens Court which was a decent place. I will not recommend either City Sheridan or Rainbow Inn to anyone. Stay at Queens Court instead. I hope everyone finds this review helpful and stay away from these dives.
- Official Description (provided by the hotel):
- City Sheridan is located close to the city center of Cairns, regarded one of the most popular hotels in a region that is viewed to be a must visit destination in the world. Cairns is surrounded by lush rainforest, beautiful tropical waters and scenery that has to be seen to believe. Staying with us at the City Sheridan you will be located within a 10 minute walk to Cairns best city attractions including; Cairns central shopping center, large number of world renowned restaurants catering for all cuisines, plenty of lively bars and clubs, Cairns Civic Theater, Cairns Convention Center, Cruise Ship Terminal, Bus Terminal, Museum, Arts Gallery, Train Station, Reef Fleet Terminal and the Reef Casino. City Sheridan is also only a 5 minute drive from the airport. ROOMS Our rooms are large in size and cleaned daily. We offer free wireless internet throughout the hotel. All rooms have their own private bathroom and balcony that opens the rooms to the wide open tropical weather and scenery. For in room entertainment your room has a 32-inch TV with free in house movies. Other inclusions is a microwave, fridge with mini-bar, iron and ironing board, hairdryer, safe, tea and coffee making facilities, and a desk with chairs. Your balcony is furnished with a table and 2 chairs. FACILITIES City Sheridan facilities include a tropical outdoor swimming pool with cascading waterfall, tour booking desk, guest laundry, and onsite car parking. City Sheridan also has the Sheridan Lounge Bar, a great place you can meet other travelers and share your stories while enjoying a beverage. The Sheridan Lounge Bar also has a computer terminal with free printing facilities. SHERIDAN RESTAURANT Sheridan Restaurant serves continental breakfast buffet daily from 7:00 am through to 10:00 am. Enjoy your morning breakfast poolside in the company of tropical palm trees and a cascading waterfall. SHERIDAN LOUNGE BAR: After a day out enjoying all the fantastic adventures that the Tropical North Queensland has to offer, relax pool side with a drink chosen from our large selection of beers, wines and spirits. TOUR DESK: City Sheridan tour booking agents are always available to help you through the large variety of adventure options. Great Barrier Reef, Cape Tribulation, and the Daintree are just a couple of the more popular attractions, and for the thrill seekers; skydiving, bungee jumping, hot air-ballooning, or white water rafting might be more your style, with over 200 adventures on offer, there is definitely something for everyone. CHECKING IN: Reception is open from 7:00 am to 9:00 pm daily. If you are arriving after 9:00 pm, the phone that is located on the front reception doors will direct call an after-hours service. If you are arriving after 9:00 pm, please let us know. ... more less
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- Also Known As:
- Best Western City Sheridan Hotel Cairns
- Comfort Inn Cairns
- Cairns Comfort Inn