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“Sunny Cairns”

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Southern Cross Atrium Apartments
Ranked #28 of 85 Specialty Lodging in Cairns
Woolacombe
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Sunny Cairns”
Reviewed February 10, 2008

Very nicely appointed apartments which suited our particular travelling group of a married couple and a sister. We had 2 bedrooms which connected to a lounge and kitchen area. The kitchen included oven, microwave and dishwasher. The washing machine and dryer was excellent. There was no maid service however. The room was on the top floor overlooking one of three pools. It probably would not suit a less able person.

It was close to the centre of town and the port area. We enjoyed a trip to the rainforest and to the Barrier reef.

  • Liked — Spacious
  • Disliked — climbing the stairs in the heat
  • Stayed February 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
Helpful?
3 Thank WoolacombeArol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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525 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Sydney
Level Contributor
80 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed January 16, 2008

Stayed there at the Beginning of Dec 07 for 4 nights, the hotel is 5 minutes to the shopping centre and 15 minutes to the esplanade. After 4 days though, we were tired of walking. We must've walked to the esplanade twice a day. I booked the room through wotif . The room was very clean, the kitchen was fully equipped even had a dishwasher, the laundry was in the bathroom had a dryer as well, the balcony doubled as a dining area, the bedroom was nice with comfy bed. we spent some time in the pool which was small but sufficient for cooling off during those hot days. they also had wireless internet got a small price. for the price we paid, it was excellent and I would recommend it.

Stayed December 2007
Helpful?
3 Thank AvidLil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, United Kingdom
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed December 25, 2007

An excellent base in Cairns. The rooms are very clean and well equiped - the room we stayed in had a fridge, double hob, oven, toater, kettle and all of the pots, pans cutlery etc. that we possibly want. The bed is very comfortable and the air conditioning kept the room cool despite temperatures outside rising to 40 degrees c. Cheap wireless internet is available in most rooms - if you want internet make sure that the hotel is advised at time of booking. The staff were very freindly and helpful especially for booking trips.

  • Liked — Air conditioning, value and location.
  • Disliked — Views from balcony not great.
  • Stayed November 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank Peter-D-B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cowra, Australia
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed September 8, 2007

Really enjoyed our stay at Southern Cross Atrium. Guests included both Aussies and a mix of international guests including Japanese. We had a one bedroom deluxe apartment overlooking one of the 3 pools. The apartment was beautifully appointed with a great kitchen including a rice cooker and electric wok ( aimed at the Japanese market). Lounge area was comfortable with cane dining table on large balcony with plantation shutters. Only drawback of apartment was the daily struggle of climbing in and out of the shower over the very high bath - a rather difficult task for someone with an arthritic knee. Loved the TV setup. It was on a swivel base and could be viewed from either bedroom or lounge room. Sliding wooden partitions blocked most of the sound when I went to bed to read while my partner was watching TV in lounge area. However, bedside lamps were more for show than good light for avid readers in bed. Really comfortable queen sized bed. Stayed 7 nights. In blurb, said that apartment was only serviced weekly so we were pleasantly surprised when, after 4 nights' stay, our towels and sheets were changed while we were out. Were invited to have a peek in our neighbours' studio apartment. Compared to ours, was small with next to no hanging or storage space and small balcony. Only 2 dining chairs and table with TV on wall.
Reception staff were hit and miss. A Japanese girl , Aki, went out of her way to book tours for us and confirmed by mobile while we were out and about. After waiting patiently at counter one night for 20 minutes, at 6.32pm,approached young male staff member who told me that no tour bookings could be made after 6.30pm. He suggested that I get up at 7am to see staff - I was not impressed!
Pool area was nice and clean. However, don't try to get in any of the 3 pools if you have a gammy leg. There were no ladders to lower yourself into the pool. Managed to get into one the spas by holding onto wooden surrounds but didn't stay long as they were not heated .
Apartments were a fair way back from the Esplanade, the main tourist area of Cairns but didn't feel this was a problem. Right next to a large shopping mall with full Coles supermarket. Trains , although close, were not a noise problem - only a few a day. Actually loved watching the Kuranda trains leaving at 8.30 and 9.30 each morning. We walked to station for Kuranda rail trip - no need for expensive transfer costs.

  • Liked — plantation shutters on large balcony
  • Disliked — shower over bath
  • Stayed August 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank wombie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 5, 2007

The apartment we had was nice and clean with a kingsize bed. The 1BR apartments are on the small side but fine if you are not planning to spend your holiday in the room.

We like the location and it is not too far to the esplanade (about 1 km) if you don't mind a short walk. The apartment complex has some nice pools and is close to Cairns central (mall). The breakfast is adequate if breakfast is not your favourite meal. The kitchenette is adequately equipped if you want to eat in room. The complex is not far from other places to eat.

The staff are nice enough, somewhat disinterested but helpful when asked..better than alot of places around the area.

The apartment we had was right next to the train line but in 5 nights we were only rattled on one, but maybe not good for very light sleepers.

Overall good value for the price!

  • Liked — good value
  • Disliked — Indifference of staff
  • Stayed September 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank Blue_Brie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ballarat
Level Contributor
29 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed June 19, 2007

Garden view rooms do not have a view of the gardens!!!!!!!!!!!! but we took the third room that we looked at ( room 1069 ) and were very happy with our 7 night stay. Peaceful place with cooking facilities in the room. Clean tidy . Upkeep good. BBQ facilities near pool. Major shopping centre next door. Walking distance to everythig. 7th night free. We will stay there again next year. Desk staff could be more helpful.

  • Liked — location/value for money
  • Disliked — no garden view from a garden view room
  • Stayed June 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank docozoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, NZ
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 6, 2007

This place would have to be the best value in downtown Cairns, having done some research prior to our holiday. Basically a very new resort style hotel with three different style swimming pools and right in the town centre. Location is a big plus being virtually next door to Cairns Central shopping centre and within easy walking distance of the main town shops, restaurants, casino and beach front. The apartment we stayed in (1 Bdrm Superior) had a separate living area from bedroom. It adjoined a pool and looked out over a main car park – no problems with noise though and very light and airy. The bathroom was luxurious with double sized shower. Staff were helpful, but these are serviced apartments so you need to ask if you want extra servicing. Would definitely stay again.

  • Liked — Location and decor
  • Disliked — Serviced apartments, so you don't get daily room service unless pre-arranged
  • Stayed October 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank KimmyNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Southern Cross Atrium Apartments

Property: Southern Cross Atrium Apartments
Address: 3 - 11 Water St, Cairns, Queensland 4870, Australia
Phone Number:
Location: Australia > Queensland > Cairns Region > Cairns
Amenities:
Fitness Center with Gym / Workout Room Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #28 of 85 Specialty Lodging in Cairns
Price Range (Based on Average Rates): $
Hotel Class:4 star — Southern Cross Atrium Apartments 4*
Number of rooms: 192
Official Description (provided by the hotel):
Designed in a modern 'Atrium Style' Southern Cross Apartments Cairns are built around a recreational spa, lap sized swimming pool, tropical pool, gym and beautifully landscaped barbeque area that pays homage to our tropical lifestyle.The Southern Cross Atrium Apartments features Studio, one and two bedroom luxury apartments combining the convenience and energy of a Cairns inner city location and only minutes from the major shopping precinct of Cairns.Just a few minutes walk to the city centre, Railway Station, Convention Centre and recently transformed Cairns Esplanade, the Southern Cross Atrium Apartment complex is built in three stages, each with it's own distinct theme and first class facilities. ... more   less 
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Also Known As:
Southern Cross Atrium Apartments Hotel Cairns

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