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“A Cool Oasis”

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Southern Cross Atrium Apartments
Ranked #29 of 84 Specialty Lodging in Cairns
Reviewed December 25, 2007

An excellent base in Cairns. The rooms are very clean and well equiped - the room we stayed in had a fridge, double hob, oven, toater, kettle and all of the pots, pans cutlery etc. that we possibly want. The bed is very comfortable and the air conditioning kept the room cool despite temperatures outside rising to 40 degrees c. Cheap wireless internet is available in most rooms - if you want internet make sure that the hotel is advised at time of booking. The staff were very freindly and helpful especially for booking trips.

  • Stayed: November 2007, traveled on business
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3  Thank Peter-D-B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed September 8, 2007

Really enjoyed our stay at Southern Cross Atrium. Guests included both Aussies and a mix of international guests including Japanese. We had a one bedroom deluxe apartment overlooking one of the 3 pools. The apartment was beautifully appointed with a great kitchen including a rice cooker and electric wok ( aimed at the Japanese market). Lounge area was comfortable with cane dining table on large balcony with plantation shutters. Only drawback of apartment was the daily struggle of climbing in and out of the shower over the very high bath - a rather difficult task for someone with an arthritic knee. Loved the TV setup. It was on a swivel base and could be viewed from either bedroom or lounge room. Sliding wooden partitions blocked most of the sound when I went to bed to read while my partner was watching TV in lounge area. However, bedside lamps were more for show than good light for avid readers in bed. Really comfortable queen sized bed. Stayed 7 nights. In blurb, said that apartment was only serviced weekly so we were pleasantly surprised when, after 4 nights' stay, our towels and sheets were changed while we were out. Were invited to have a peek in our neighbours' studio apartment. Compared to ours, was small with next to no hanging or storage space and small balcony. Only 2 dining chairs and table with TV on wall.
Reception staff were hit and miss. A Japanese girl , Aki, went out of her way to book tours for us and confirmed by mobile while we were out and about. After waiting patiently at counter one night for 20 minutes, at 6.32pm,approached young male staff member who told me that no tour bookings could be made after 6.30pm. He suggested that I get up at 7am to see staff - I was not impressed!
Pool area was nice and clean. However, don't try to get in any of the 3 pools if you have a gammy leg. There were no ladders to lower yourself into the pool. Managed to get into one the spas by holding onto wooden surrounds but didn't stay long as they were not heated .
Apartments were a fair way back from the Esplanade, the main tourist area of Cairns but didn't feel this was a problem. Right next to a large shopping mall with full Coles supermarket. Trains , although close, were not a noise problem - only a few a day. Actually loved watching the Kuranda trains leaving at 8.30 and 9.30 each morning. We walked to station for Kuranda rail trip - no need for expensive transfer costs.

  • Stayed: August 2007, traveled as a couple
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3  Thank wombie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2007

The apartment we had was nice and clean with a kingsize bed. The 1BR apartments are on the small side but fine if you are not planning to spend your holiday in the room.

We like the location and it is not too far to the esplanade (about 1 km) if you don't mind a short walk. The apartment complex has some nice pools and is close to Cairns central (mall). The breakfast is adequate if breakfast is not your favourite meal. The kitchenette is adequately equipped if you want to eat in room. The complex is not far from other places to eat.

The staff are nice enough, somewhat disinterested but helpful when asked..better than alot of places around the area.

The apartment we had was right next to the train line but in 5 nights we were only rattled on one, but maybe not good for very light sleepers.

Overall good value for the price!

  • Stayed: September 2007, traveled as a couple
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2  Thank Blue_Brie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2007

Garden view rooms do not have a view of the gardens!!!!!!!!!!!! but we took the third room that we looked at ( room 1069 ) and were very happy with our 7 night stay. Peaceful place with cooking facilities in the room. Clean tidy . Upkeep good. BBQ facilities near pool. Major shopping centre next door. Walking distance to everythig. 7th night free. We will stay there again next year. Desk staff could be more helpful.

  • Stayed: June 2007, traveled as a couple
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2  Thank docozoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2007

This place would have to be the best value in downtown Cairns, having done some research prior to our holiday. Basically a very new resort style hotel with three different style swimming pools and right in the town centre. Location is a big plus being virtually next door to Cairns Central shopping centre and within easy walking distance of the main town shops, restaurants, casino and beach front. The apartment we stayed in (1 Bdrm Superior) had a separate living area from bedroom. It adjoined a pool and looked out over a main car park – no problems with noise though and very light and airy. The bathroom was luxurious with double sized shower. Staff were helpful, but these are serviced apartments so you need to ask if you want extra servicing. Would definitely stay again.

  • Stayed: October 2006, traveled as a couple
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4  Thank KimmyNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 29, 2007

Whilst the apartments were very new & comfortable, they are located in a very noisy area. We were often woken by noisy trains and jumbo jets. The apartments are right in the flight path. I found the staff to always be friendly and courteous.
Apartments are serviced once weekly, so unless you have a washing machine where you can re wash bath towels etc if you are staying for more than a few days, you have to rent any extra bath towels. I liked the location as it was close to Cairns Central shopping Centre and 10-15 mins walk to the esplanade.
I would probably stay there again, by my partner would rather us try something else.

  • Stayed: January 2007, traveled with friends
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2  Thank Lovetravel73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 12, 2007

I just arrived in Cairns for a short business visit, and saw this very new-looking complex with what looked to be a convenient location. The price was reasonable, but I discovered two very negative issues that caused me to check out after two days.

The place is loaded with children, and the central location of the swimming pool means that everyone gets to hear screaming kids at all hours.

Secondly, while prostitution is legal in Queensland, several of the units here are obviously being used by "traveling" girls with strange men arriving and departing until late hours of the night. Apparently one of the reasons this location is popular is it's close proximity to the nightclubs and bars of the city, and the lack of security in these buildings - the outside gates are never locked, and in fact propped open with bricks so that they can't be closed.

Sorry, not a pleasing business location!

  • Stayed: January 2007, traveled on business
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8  Thank JimmyMc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Southern Cross Atrium Apartments

Address: 3 - 11 Water St, Cairns, Queensland 4870, Australia
Phone Number:
Location: Australia > Queensland > Cairns Region > Cairns
Amenities:
Fitness Center with Gym / Workout Room Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #29 of 84 Specialty Lodging in Cairns
Price Range: $83 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Cross Atrium Apartments 4*
Number of rooms: 192
Official Description (provided by the hotel):
Designed in a modern 'Atrium Style' Southern Cross Apartments Cairns are built around a recreational spa, lap sized swimming pool, tropical pool, gym and beautifully landscaped barbeque area that pays homage to our tropical lifestyle.The Southern Cross Atrium Apartments features Studio, one and two bedroom luxury apartments combining the convenience and energy of a Cairns inner city location and only minutes from the major shopping precinct of Cairns.Just a few minutes walk to the city centre, Railway Station, Convention Centre and recently transformed Cairns Esplanade, the Southern Cross Atrium Apartment complex is built in three stages, each with it's own distinct theme and first class facilities. ... more   less 
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Also Known As:
Southern Cross Atrium Apartments Hotel Cairns

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