We booked at late notice and they offered a reasonable price.
At check in we where not told we had been given the disabled room, to be honest I wouldn't have knocked it back anyway but feel we should have been told.
The bathroom was not clean! There was a clump of hair on top of the shower drain, the shower curtain was dirty and didn't go to the floor or stop water covering the entire bathroom, the lighting in the bathroom was very poor and the exhaust fan didn't work. The toilet was dripping water out the back somewhere.
Security must be good because to get into our room we had to swipe our card 1.into car park 2. Into building 3. In lift 4. Into room foyer 5. Into room, pretty frustrating when carrying all your bags etc...
Parking was good with clearance for a 4wd.
Location is good.
At checkout no one asked if our stay was ok, so I didn't tell them it wasn't, I wrote it here instead.
- Official Description (provided by the hotel):
- Mantra Trilogy is ideally located above the Cairns Esplanade within walking distance to some of Cairns best restaurants, the Reef Casino, Cairns Central Shopping Mall and the newly developed Cairns Lagoon. Offering open plan designed hotel rooms to spacious self-contained one, two and three-bedroom apartments all have cable TV, private balconies with views over the pool, surrounding mountains or ocean. Apartments offer the added convenience of fully-equipped kitchens and laundry facilities. Onsite guests can spend a lazy afternoon on the pool deck overlooking the ocean, cook up a barbeque on the resort lawns or enjoy an invigorating workout in the gymnasium. From the property you can stroll the length of the Esplanade, an area which has recently undergone a major re-development to include al fresco dining, parklands, BBQ areas and the Cairns Lagoon, a massive patrolled water-park that attracts both tourists and locals alike. Overlooking Trinity Bay and the parkland of Cairns Esplanade, Mantra Trilogy's premier location provides the perfect base to explore the markets, shopping, night life and restaurants of Cairns. ... more less
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- Also Known As:
- Mantra Trilogy Hotel Cairns