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Bay Village Tropical Retreat
Ranked #24 of 64 Hotels in Cairns
Paralimni, Cyprus
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Excellent”
Reviewed June 5, 2013

we stayed here as part of our honeymon upon checking in we were given a room upgrade at no extra cost the hotel grounds are really nicely done, the location is very good too i would definately recomend this hotel

  • Stayed May 2013, traveled as a couple
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank jonnyt0779
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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479 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (63)
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Sussex
Level Contributor
130 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed May 17, 2013

My wife and I recently stayed for 6 nights in a studio apartment which came with 1 double and 1 single bed (neither being particularly comfortable), a kitchenette with fridge and a reasonable bathroom. Although reasonably clean, the décor was a bit drab and it could do with a refurb. Sound insulation was particularly poor, so if you value your sleep, think about it very carefully. I also see little point in having no smoking in rooms when 1 foot outside your door there is a smoking table (which was occupied almost constantly by our neighbours) resulting in smoke pouring in through the poorly fitting windows/door into our room. Not pleasant. The pool was nice, but small and with only space for 4 (yes 4) sun loungers around it! Overall, it is better to think of the hotel as simply a base to explore Cairns (actually, not Cairns but the surrounding area and the reef as Cairns itself is rather disappointing) rather than a place to savour per se. The location is fairly quiet generally, but is a longish walk from town and most of the restaurants. However, one of the hotel's best features is the adjoining Balinese restaurant. It is excellent - we ate there on more than one occasion. Although when we booked we were told that Wi-Fi is payable, we were offered 5 free hours when we checked in which was most welcome.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank SussexAdventurers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed April 18, 2013

We had like a 1 bedroom room and 2 twin beds which was more than enough! The small fridge in the room is a plus for the beverages. They have a wonderful balinese restaurant in the hotel and the food was excellent. The continental breakfast was also very good..I like the ham, cheese and tomatoes. Cairns is beautiful..Take the REEF MAGIC OUTER REEF TOUR--they have a pontoon located in the outer reef with activities included like glass bottom boat, semi-sub and lunch, too. Scuba and helmet diving is extra. We also went to Fitzroy island which was AMAZING!!! you can purchase ferry tickets in advance and do want you want in the island. The Cairns tropical zoo is a must if you want to feed the kangaroos and picture with a koala!! The esplanade is walking distance where restaurants and shops located. Overall--excellent trip and will go back again!

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank splok_kv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayr, Queensland, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 12, 2013

Cheap Price Cheap accomodation, rooms dated, would have been better if the laughing hyena upstairs didn't laugh until 2 am in morning, bed was comfy,the outside door screeched when opened or shut.............

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Martymoose_1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila
Level Contributor
55 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed April 8, 2013

Attentive and helpful staff. We arrived early and they let us leave our bags and advised us to visit the city center first. They also assisted us in looking for a cellphone charger to use, and in scheduling the shuttle going to the airport.

The rooms were ok -- there was a kitchen, ref, microwave and other utensils. I think we stayed in a 1-bedroom and the room was large with sala/living area, dining area, kitchen area, toilet and the bedroom.

There was a 5-hour internet provided. The restroom was spacious, and handsoaps/shampoo/conditioner/body wash/shaving cream/lotions were provided in large pump refillable containers. It would be great if there would be areas where clothes could be hung though, considering that it is a beach/resort town. But we made do with the hangers provided. The pool was nice, and the restaurant also had good service.

The location was a bit of a walk to the Esplanade and Reef Terminal, probably 15-30 minute walk (we had a kid so we walked slowly). The shortest route would be through the boardwalk. Based on reviews I thought the location would be closer though, but it wasn't that far away.

Overall enjoyed our stay.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank xtravelled
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tolga, Queensland
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 18, 2013

A group of us had 2 nights here over the weekend and must say we had quite an enjoyable time. Between us, we had 3, two bedroom apartments, and one studio room. The 2 bdrm apartments were across the road from the main buildings, but I think that made for a quieter, more private stay. The rooms were quite spacious, and nicely furnished. I think what I liked most about the apartments was that there were 2 full bathrooms, which came in handy, especially for my sister's family of 4 kids. The studio room was quite adequate, however when my mother went to heat some food up in the microwave, she found that there weren't any microwaveable dishes in the room, which was a bit of a pain.

We ate a the restaurant one night, and it was fantastic! Couldn't fault the food or service. We had breakfast brought to our room on the last morning and was promptly delivered at the requested time.

The location was great, close enough to walk to the Esplanade, where there's lots of restaurants and the Lagoon, which we visited with the kids twice.

I wouldn't say that this place is excellent value for money but its good, clean accommodation, in a great location, and we would stay here again.

Room Tip: Ask for a 2 bedroom apartment across the road from the main buildings.
See more room tips
  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Leanda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 16, 2013

The hotel advertises that their studio room includes a kitchenette with microwave. But the word "kitchenette" is very misleading. It does not even have a stove top! When inquering about it, I was told that some studio rooms have stove tops and some don't. However, when booking online, I clearly stated that "This booking is subject to the studio room with a stove top and a microwave”. They confirmed my booking and charged to my credit card straight away. When I asked if the studio room has a stove top, they said that "we can not guarrantee it and this booking is non refundable and can not be cancelled"! I was very shocked. This is ridiculous!! This hotel is not truthful.

  • Stayed March 2013, traveled as a couple
    • Service
Helpful?
6 Thank alan j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bay Village Tropical Retreat

Property: Bay Village Tropical Retreat
Address: Cnr Lake & Gatton Sts, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 64 Hotels in Cairns
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Bay Village Tropical Retreat 3.5*
Number of rooms: 89
Official Description (provided by the hotel):
A boutique style hotel with a Balinese theme, nestled amongst lush tropical gardens. Centrally located with a short stroll to the Cairns esplanade. Guests will experience warm hospitality, with personal, friendly and attentive service. An onsite award winning licensed Balinese restaurant offering authentic Balinese cuisine with a tropical ambience. ... more   less 
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Also Known As:
Bay Village Tropical Retreat Hotel Cairns
Bay Village Tropical Retreat Cairns

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