We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Cairns New Chalon
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
View Hotel
  • Free Parking
  • Pool
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
  • Free Parking
  • Pool
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
Motel Nomad(Cairns)
View Hotel
  • Free Parking
  • Pool
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
  • Free Parking
  • Pool
View Hotel
  • Free Wifi
  • Free Parking
Reviews (71)
Filter reviews
71 results
Traveler rating
18
20
17
7
9
Traveler type
Time of year
LanguageAll languages
More languages
18
20
17
7
9
Show reviews that mention
All reviewsown transporttea coffeepool areaadjoining roomsstay there againceiling fanmotelkitchenettebath
FilterAll languages
Updating list...
61 - 66 of 71 reviews
Reviewed August 30, 2005

This hotel was a former backpackers hotel. The rooms were spacious. The pool and grounds were well kept. The restaurant staff was terrific and the food was good and well presented.

That's about it for the highlights of this hotel. Now the problems:

(1) It was advertised on the BW website as having a free shuttle. Upon arriving we found out that there was no shuttle and it cost us $25 (AU) to get from the airport to the hotel.

(2) This hotel is located waaayyyyy out of town on the Bruce Highway. There are no restaurants to walk to easily and their restaurant is not open everynight. If you don't have a rental car (highly recommended) then you must take the bus, which takes forever. Definitely not a convenient location.

(3) The woman at the front desk was rather brusque and very unsympathetic about the false advertising. Eventually she agreed to comp us a continental breakfast for our three days.

(4) There was a man at the desk for the rest of our stay. Evidently he didn't like the deal the original woman gave us for a free continental breakfast, because for the remainder of our stay, he only let them fill half of our order (breakfast for one).

(5) Our room and bathroom were never cleaned during our stay. We didn't expect our towels to be changed but they didn't clean the sink, toilet, vacuum...nothing. When I enquired, I was told "it wasn't part of our 'deal'." Huh? We were paying $10/nt higher than the rate advertised out front when we checked in. And since when does cleaning a room depend on the rate you pay?

(6) We asked to check out early and be credited for one night of our stay; it was refused because we had booked ahead. Never heard of that before.

(7) We asked for the rate advertised out front when we checked in, because it was $10/nt less than the website (which was supposed to be the lowest rate available) and were told we could not change our room rate.

Overall this is not the way we expected to be treated by a world-wide chain. We will be writing to the HQ to express our dismay at how unprofessionally this hotel is being run.

15  Thank EmpireGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Newcastle, England
15
Reviewed April 15, 2004

An amazing hostel with excellent facilities and true Northern Queensland charm, the best hostel I stayed in while backpacking around Australia!

  • Stayed: May 1999
    • Value
    • Rooms
    • Cleanliness
    • Service
5  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile
Google Translation

Stayed: April 2018, traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2017
Google Translation

Room Tip: Kies de kamers met de deur naar het zwembad gericht
Stayed: July 2017, traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
8
Reviewed July 11, 2017 via mobile
Google Translation

Stayed: July 2017, traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews