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Reviewed 3 weeks ago via mobile

I stayed at a 4 bed dorm for $16 per night which was value for money considering it was fully air conditioned, quiet, clean and tidy. The facilities in general was clean and presentable. The staff was very kind, friendly and knowledgeable of all local tours, activities and so forth. Anika the gorgeous German lady was very focused, informed and attentive to my enquiries about local diving, snorkleing hotspots information and other rainforest tours etc. Overall the amenities and the staff was great!

Date of stay: January 2020
Trip type: Traveled with friends
Thank 767nater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mad Monkey V, Receptionist at Mad Monkey Backpackers Village, responded to this reviewResponded 3 weeks ago

Hey there, thanks so much for taking the time to leave a review! We're really glad to hear that you were able to take advantage of the available amenities and found the staff helpful! I will be sure to pass on to Annika your kind message. We hope to see you again if you're in Cairns!

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Reviewed December 16, 2019

We stayed in a double room which although quite dated was comfortable and had brilliant aircon. The bathrooms are lovely and clean and the hostel has a nice little pool and areas for relaxing. There are lots of fun activities available and it is well located. On the downside, beware of the prize draw with Happy travel offered to you when you check in. We were contacted and told that we had won and to head to the desk to speak about the prize. The prize is basically around $50 dollars off a trip that you book with them, which in itself is nothing to complain about. We were offered this off a trip to the Whitsundays. Although we had told him that we weren't planning on doing this kind of trip he kept on insisting that we should take the trip. Upon hearing the price ($950 for 2 people for a 2 day trip). He insisted that we needed to decide on the spot since the trip was less than a week away. We tried to explain that it was a lot of money to shell out without having the opportunity to think about it and shop around. He was very persistent and made us feel quite uncomfortable about declining. He then stated that we could use the prize to get a reduction on a great barrier reef scuba dive since we were planning on doing one, and went on to pitch his next sale. Given that we were already about 45 minutes into this conversation we gave in and accepted this offer as we felt awkward about saying no again. It was an unconfortable experience and I found him rather rude and pushy.

Date of stay: December 2019
Trip type: Traveled as a couple
Thank georgiae347
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mad Monkey V, Receptionist at Mad Monkey Backpackers Village, responded to this reviewResponded December 17, 2019

Hello there! Thank you very much for taking the time to leave a review of our hostel. We're glad to hear that you found the hostel comfortable and clean and were able to join in on the daily activities! We're sorry if you felt uncomfortable in any way while booking your tours; I'm sure this was not the intention of the travel desk staff. We hope that you enjoyed your time in Cairns and hope to see you again if you return! Mad Monkey Team

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Reviewed December 4, 2019

Nice hostel, free breakfast, clean bathrooms... Peter helped us for booking our trips to Whitsundays and Fraser island, he’s helpful, friendly and always tries to get the best prices! Thanks for everything

Date of stay: December 2019
Trip type: Traveled solo
Thank louiseo428
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mad Monkey V, Receptionist at Mad Monkey Backpackers Village, responded to this reviewResponded December 6, 2019

Hey there Louise! Thank you so much for choosing Mad Monkeys for your stay! We're very glad to hear that you enjoyed your time with us and will be sure to pass on your lovely message to Peter :) We hope to see you again if you return to Cairns! Mad Monkey Team

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Reviewed November 17, 2019 via mobile

The great facilities this hostel offers are better than some hotels. The free airport shuttle, bike hire, pool and gym justify the price alone. Plus the rooms are clean and spacious. Toilets are clean and showers very good. Pancakes for breakfast are mega too :) walking to the main promenade only take 10 mins and they put on an hourly shuttle if you wish to use that. Would recommend to anyone looking to stay in Cairns.

Date of stay: November 2019
Trip type: Traveled as a couple
Thank Dave T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mad Monkey V, Receptionist at Mad Monkey Backpackers Village, responded to this reviewResponded November 18, 2019

Hey there Dave, thank you very much for taking the time to leave a review of our hostel. We're so happy to hear that you found everything clean and liked the facilities! It's also great that you liked the pancakes included in our free breakfast! Were really glad that you enjoyed your time with us and hope to see you again if you return to Cairns! Happy travels!

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Reviewed October 18, 2019

The rooms are well sized with decent air conditioning. The beds are really comfy and are built in a way that offers a little bit of privacy. The bathrooms have recently been renovated and are fitted with rain showers. The hostel is very clean. After 11pm the music in the bar area is turned off and it's nice and quiet. There is a free gym pass (90 minutes per day) and free bikes (3 hours). The night markets, lagoon and esplanade are all within about 10-15 minutes walking distance. The staff are also very friendly and organise free events every evening. There is also often free pizza or sangria. There is also a free shuttle service from the airport (back to the airport costs $10).

Room tip: After 11pm the hostel is quiet, so I don't think it makes much difference which room you have
Date of stay: October 2019
    • Value
    • Location
    • Service
Thank Claire B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mad Monkey V, Receptionist at Mad Monkey Backpackers Village, responded to this reviewResponded October 18, 2019

Hey there Claire! Thank you very much for taking the time to leave a review of your stay with us! We're so glad to hear that you liked our newly renovated hostel and found the rooms comfortable! It's also great to hear that you were able to use the free gym and bikes that we offer! We try our best to ensure our guests have the best stay possible and we're glad that you enjoyed your time with us! We hope you enjoy your time in Australia and hope to see you again if you return to Cairns!

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