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“Average deal in Cairns - Real Double room”

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Njoy Travellers Resort
Ranked #10 of 84 Specialty Lodging in Cairns
Certificate of Excellence
Casablanca, Morocco
Level 5 Contributor
69 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Average deal in Cairns - Real Double room”
Reviewed September 20, 2013

We stayed 2 nights there during our Australia one month travel.
I think, after completed our australian travel and having slept in more than 10 different places (including hostel, hotel and camping park), I’m able now to have an objective point of view on quality and expectations in Australia
So the Njoy is in an average hostel for Australia. We had a double room with private bathroom, so a real double room. The room was clean with enough space to put your luggage and others stuff. It has a fridge which is a plus.
In terms of facilities, kitchen area was pretty big and clean too.
In terms of others services,
Plus :
- Free pickup at the airport and regular buses for the city centre until late night
- A lot of useful information at the desk
- Not noisy for a backpackers place
Cons :
- no free wifi (6$ a day)
- no free breakfast or coffee/tea
- sometimes you could feel that the front desk is more business oriented (selling you all the tours around Queensland) than helping you on the different options and activities you could do (free or not)
So I would recommend this hostel if you stay 2-3 nights in Cairns, but you probably can find better deals in Cairns if you book in advance., it’s full of hostel and choices

  • Stayed August 2013, traveled as a couple
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Helpful?
Thank lemouss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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354 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
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Cairns
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 1, 2013

Wouldn't advise solo travellers or anyone, on that note, who wanted to make some friends to stay at Njoy! It is lacking in sort of character and the vibe is simply non existent! Each night they blast a film in the communal courtyard which is a massive mood killer for anyone who wants to chat to each other let alone have a few pre drinks! The staff were quite hostile and unwelcoming and seemed to look at you like your an alien when you ask for something! On the plus side, the beds are very good and the bathroom is quite clean. The kitchen area is also not so bad with free tea and coffee for guests. But I felt that didn't make up for the strange and moody atmosphere that this hostel has.

  • Stayed August 2013, traveled with friends
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Helpful?
Thank Lauren F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brad F, Owner at Njoy Travellers Resort, responded to this review, October 22, 2013
Dear Steph P

We are sincerely sorry that you did not enjoy your stay with us as so many of our guests have. We would have loved it if you had spoken to our staff so we could have addressed your issues immediately. We would have been happy to move you to another room or help out in any other way.
We are very surprised by your comment regarding the cleanliness of your room as have fully experienced full time housecleaning staff who work every day to ensure the cleanliness of the rooms, an aspect of the hostel which we are usually praised for. We are a budget backpackers and this is reflected in the price of the rooms so we do rely on our guests to clean up after themselves and to keep the rooms tidy. All used linen is sent to a professional laundry company every day where it is put through a hot wash to guarantee a thorough clean.
Being in the tropics we do have a lot of things to contend with and of course insects are a daily battle. We do regular checks of the rooms and mattresses for bed bugs and with the linen being professionally cleaned it is unlikely that bed bugs are present in either the mattresses or linen.

I would like to thank you for your feedback and once again we are sorry that your room wasn’t satisfactory and we hope that you enjoyed the rest of your time in Cairns.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham
Level 1 Contributor
4 reviews
Reviewed August 27, 2013

We arrived at NJoy early in the morning and had no problems with us staying with such short notice. Prices were very reasonable, and the staff were fantastic. They were polite and happy to help with anything and I had a great laugh with them. The place was kept clean, and the bathrooms were cleaned on a regular basis. Thank you NJoy for making our experience in Cairns even better!

Room Tip: I slept outside in the carpark in a camper van. It was fine, as there is a policy of keeping the noi...
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  • Stayed June 2013, traveled with friends
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Helpful?
Thank The-Scientist18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, Auckland, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 24, 2013

If your looking for a place you can crash and not feel like everyone is intruding in your bizness, and the noise levels are not reaching rock concert status then this place is the one, awesome price, fantastic service and facilities are clean and in good state, the rooms are functional and have air con. The front staff know all the deals and discounts in the area and they give you vouchers for free dinners at the Woolshed, an off site bar in Cairns which is party zone cool...pumping choons and great food! check this spot out

Room Tip: Double rooms with ensuite are practical and convinient
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 18, 2013

I spent 2 wonderfull months in this nice and friendly hostel! Everything to feel you like home, amazing staff, perfect ambiance where you can relax and having parties ! I already miss it and im sure my heart will bring me back there one day... ;)
Cheers!

  • Stayed July 2013
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Helpful?
Thank MorganjaS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 16, 2013

Cheap rates, great staff ;) overall a good atmosphere and sure to make your own "Njoy Family" during your stay. Swimming pool, free shuttle bus to and from town, free meal and airport pick ups (need to be arranged)..relaxed, friendly place that I kept coming back to for nearly two years!!

  • Stayed September 2012, traveled solo
    • Value
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Helpful?
Thank NanHappyFeet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 11, 2013

My friend and I stayed there for 5 nights in an 8-bed room.
The staff are very nice and helpful in general, except for Luke (I think that was his name). He was not welcoming at all.
The rooms are simple but comfortable. After 10-11 p.m it is very quiet so it is a good place for the people who want to rest and get up early to catch the tours! All the facilities were always clean.
They have movies every night, a nice pool, a fully equipped kitchen, free airport pickup and drop off and free dinner (that was the best part!)
I totally recommend this place.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank PipeOp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Njoy Travellers Resort

Property: Njoy Travellers Resort
Address: 141 Sheridan St, Cairns, Queensland 4870, Australia (Formerly Inn The Tropics)
Location: Australia > Queensland > Cairns Region > Cairns
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Airport Transportation
Hotel Style:
Ranked #10 of 84 Specialty Lodging in Cairns
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Njoy Travellers Resort 2.5*
Number of rooms: 30
Official Description (provided by the hotel):
From the moment you arrive in Cairns our smiling staff are here to make sure your Australian trip is the best it can be. From free WIFI, free airport pick up and drop-off to shouting you a free dinner in town, our Njoy! Crew are here for you!We also offer a free tour booking service so you can easily explore the worlds oldest rainforest, snorkel the famous Great Barrier Reef or take a bungy jump over cascading waterways. Complimentary tour pick-ups and drop-offs right from our front door make it all too easy.When you want to just chill, Njoy! Is your home-away-from-home. Lounge around our lush lagoon-style pool, refresh with a drink in our palm-fringed sunny outdoor area or take on fellow travelers at a game of pool. We also have a free movie every night!You'll never go hungry with us either, every night we shout you a free discount meal card at the Woolshed pub, a legendary backpacker bar. For do-it-yourself meals, our fully equipped kitchen or outdoor BBQ area are there for you to use.Check in at Njoy! And you'll sleep sound in air-conditioned dorm rooms with 24 hour WiFi, some equipped with your own fridge, sink, and ensuite. We even make your bed for you on your first night! Some of our private ensuite rooms also have their own television and tea and coffee making facilities.Come and Njoy! Cairns brightest backpackers!Live, laugh and relax! NJOY! ... more   less 
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