Had a great stay at castaways whilst in cairns. The staff were friendly and a big help when trying to book and organise my day trips. They always had a welcoming smile and a "how was your day?" Every time I walked by the office. They were also very helpful with early morning lifts to the marina and the bus stop!
The facilities were good. Internet was a little dodgy, and it would've been good to have access to some computers so that I could upload/backup my photos. Unfortunately I had to go into town for that.
Kitchen was clean and tidy, though possibly a bit of a tight squeeze come peak season. Rooms were clean, the fact they don't use bunk beds is great! And the pool was a welcome relief from the heat at the end of every day.
I'd maybe remove/change the timer of the upstairs bathroom lights (hard to shower in the dark!) but I would definitely recommend this hostel and will be staying here again should I ever revisit Australia!
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